Grand Surma Hotel
Gazi Burhan Uddin Road Mendibag
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Only good thing was the bed, it was very comfortable”
“The room space is good, Hotel environment is peaceful and quiet”
“Spacious rooms with good customer service”
“Room rent is reasonable and the restaurant service with a complimentary breakfas…”
“Breakfast”
“WIFI speed”
“Geyser,breakfast, wifi, staffs & calmness of the location”
“it has no system moreover washrooms are not clean it smells all time”
Overview
Grand Surma Hotel is located in Sylhet. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with a private bathroom. The hotel provides both free WiFi and free private parking. All units at the hotel are equipped with a seating area and a flat-screen TV with satellite channels. The rooms include a desk. An Asian breakfast is available at Grand Surma Hotel. Speaking Bengali and English, staff are ready to help around the clock at the reception. Osmani International Airport is 11 km away.
Traveller reviews
Selim
couple
January 6, 2026
Matters was very 🛌 bad
Ananta
solo_traveller
August 24, 2025
“Good customer service with good breakfast. Needs pay attention to tidiness of the room.”
Spacious rooms with good customer service. Friendly staff. WIFI speed. Breakfast.
Sami W.
family_with_children
August 20, 2025
“Horrible”
Nothing, it's horrible to pass the night there
Towheed
couple
December 17, 2024
“A lot less than what I expected from the picture! Equal to 2 star hotel”
Only good thing was the bed, it was very comfortable!
TamimTJ
extended_group
October 26, 2024
“Excellent”
Md hasibul
family_with_children
July 22, 2023
Electrical problems caused AC and fan not working properly whole night suffered from heat. They don’t have back up facilities for electricity’s.
Raihan
couple
July 17, 2023
Room rent is reasonable and the restaurant service with a complimentary breakfast system was nice.
Minhaz
couple
June 10, 2023
“Nothing was good”
I don't like anything
Shayesta
couple
June 3, 2023
“a totel dissatisfaction, i forgot to take pictures of this horrible place”
absolutely horrible words can’t describe, I definitely don’t recommend this property,
Tonmoy
couple
May 8, 2023
“food quality should be improved”
The room space is good, Hotel environment is peaceful and quiet.
Md Mujibul
solo_traveller
April 21, 2023
“Recommended”
Food was ok. Staying is what you pay for. Ac is not up to Mark. Room big enough.
S M EHSANUL
family_with_children
March 10, 2023
“Overall good...few improvement needed”
Geyser,breakfast, wifi, staffs & calmness of the location
redwanul chowdhury
couple
December 8, 2022
Food and hospitality
SAIF
extended_group
October 18, 2022
“Room, bathroom are all unclean.”
Room, bathroom are all unclean. Staff behavior is also not up to expectations. There was no freedom for the guests at the buffet. Total service was not good.
Akther
couple
October 2, 2022
First of all I say ,if u think you stay their hotel & if you young couple so you must be show your marriage certificate marriage photos, family photos and both person nid card.i think this rules very disappointed but nid card its ok.this is their big negative side .but their service ,room interior ,staff behaviour good
masum
couple
September 5, 2022
“awful”
Nothing to like about this hotel. it has no system moreover washrooms are not clean it smells all time. room service equipment's are not adequate
Shieadul
couple
September 4, 2022
With a limited amount of room rent I enjoy a lot.
Dr. TOWHID
family_with_children
August 26, 2022
“Good room,good stuff, lack of cleanliness & EXTRA SERVICE CHARGE added to the price showing here.”
Budget friendly room, well behaved stuff
Dr. TOWHID
family_with_children
August 26, 2022
“Budget friendly room but lack of cleanliness & EXTRA SERVICE CHARGE added to the price showing here.”
Service
Mahabubur Rahaman Haydar
couple
August 7, 2022
2/3 hr electricity loadshading time the hotel staff don't start electric generator
Facilities
Food & Drink
Restaurant, Breakfast in the room
General
Non-smoking rooms, Family rooms, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Parking
Private parking, Free parking, Parking
Safety & security
24-hour security, CCTV in common areas, CCTV outside property, Fire extinguishers
Services
Daily housekeeping, Room service, Meeting/banquet facilities, 24-hour front desk
Deluxe Family Room
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower. The air-conditioned family room features a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Family Room
Providing free toiletries, this family room includes a private bathroom with a bath or a shower. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as city views. The unit offers 5 beds.
Deluxe Double Room
Offering free toiletries, this double room includes a private bathroom with a bath or a shower. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Deluxe Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Deluxe Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Executive Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 4 beds.
Hotel Policies
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