“Good location”

Location near to Lewis n family mart. Lobby is beautiful.

“Great breakfast. Quiet. Good location”

Breakfast, location

“Overall, a reasonably pleasant stay. Thanks to Andy for arranging transport for us.”

A big spread at breakfast. The location is good.

The hotel was very accommodating to my taobao parcel requests. Not common for most guest they ever had i guess. I had 12 parcels, all were accounted for and handed over to me when i checked in. The staff were very polite too. I had a minor upgrade to a slightly bigger room that i had booked for. Thus. More walkway. Amenities were provided as requested. The location was great for top attraction spots in suzhou about 15-20mins drive away:七里山塘街，西园寺，东方之门. The jam in suzhou is quite noticeable. From suzhou station, it takes about 15-20mins too. 观前街is just at the back of the hotel. Hotel is surrounded by shopping streets and food. Btw the bed is super comfy, i sunk into it and it didnt gave me backaches the next day.

“Enjoy the stay and will book this hotel again in future”

The staff were very helpful and friendly.

Great location just round the corner from Suzhou's shopping district and a short walk to the canal street. Spacious room, comfy bed, good breakfast buffet and well maintained. Staff at reception spoke a bit of English, but I recommend loading a translation app on your phone - mainly to translate the menus... Subway station is 200m walk. Highly recommend.

The breakfast was so great ,close to the ancient water town ,Suzhou museum and restaurant enjoyed the variety delicious foods

“Friendly and undisturbed stay in the heart of Suzhou”

We chose the hotel because it seemed ideally close to all the best offerings Suzhou offers visitors. And we were right. The metro was close by too, but we easily walked to the majority of sites.

Great customer service, helpful. Location is close to subway and many eating shops around.

“Lovely staying!”

Breakfast is really amazing. One of the best I’ve tested in China.

“Hotel desperately needs a renovation and smells of smoke”

The hotel wholes hotel reeks of smoking. Our room smelled heavily of smoke. We got upgraded to a new room that didn’t smell like smoke. However the floor carpet had stains. The wall paper is also about to fall off multiple places in the hallway. The hotel desperately needs a renovation. On the positive, the staff were super friendly and professional. And the location is a central as it get in old Suzhou.

Facilities are a little old. Room insulation is poor as footsteps and neighbouring room noise can be heard

Helpful staffs at check in counter. Good advice on city sightseeing locations, food and epayment system.

“Try somewhere else”

Good location. That is it.

“Bad room, horrible service”

Everything was bad, from the room to the service. The hotel was old and did not have much amenities. Rooms were very dim even when all the lights were turned on. The air conditioning in the room was just there for decoration as the staff said that they do not turn it on. This was honestly the worst part as it was 33 degrees celcius outside and when I called the staff to ask about the air conditioning, he just told me that it was operated by a central control and could not be turned on. He did not offer any solution and when I asked for a fan, he just told me that the hotel ran out of it already and he could not help me. However, we did notice that there was air conditioning in the hotel lobby and it just felt like the staff was just lazy to solve this issue for us. I definitely will not recommend this hotel to anyone as there are so many other hotels around the area that look newer and have a better location (as they are even nearer to the metro station and the shopping street).

“An average stay”

Great location with train stations at walking distance and plenty of restaurants around.

the staff was soooo friendly ! little english but they tried everything to help us

The shopping street is nearby & close to metro line for going anywhere.

“Nice central hotel”

The location is pretty good close to the center and a lot of shops around does look like the photos but some years ago, so everything is useful but somethings are a bit old. But for the rest it’s a really nice hotel for the price and location.

“Not worth the money”

The staff was nice