The staff was exceptionally helpful, beyond what we had expected. Also the facilities were good quality.

Spacious, clean and comfortable. Near metro.

“A week located place with lots of amenities nearby.”

The facilities and location are excellent. Most importantly, the receptionists were exceptionally friendly and helpful, making my stay a memorable one.

Everything was great! Would come back again. Location was also extremely good.

Good location

Clean room. Very helpful and polite reception The location is perfect. You can find many attractive places Don't miss the night market,is around half a mile from the hotel

“So so”

The location is very central, which makes it easy to reach main attractions and public transport. The availability of a free laundry service was a great convenience during our stay. Staff were friendly and generally helpful throughout our visit.

“It was alright”

Close to the metro station （5 mins walk) Line 4 will bring you straight to Suzhou train station no transfer required

Location close to the main shopping centre

“It was alright”

Close to the metro station （5 mins walk) Line 4 will bring you straight to Suzhou train station no transfer required

“Enjoyable.”

Comfortable,clean and lovely staff. A bonus that you can do your washing in the basement.

“Great Location, Attentive Staff, Clean & Comfortable”

Everything ! Every staff were very helpful (they attended to all our questions, and even offer to help us further..). The lobby has an inviting vibes and coffee is available all day long. Room is clean and neat, bed is comfortable (semi-hard type).. Laundry is as well available for free. It is closeby to the metro and has many restaurants and convenience store nearby. There's space to hangout as well in the lobby/outside at the corridor. The location is not directly at the center, but very close by, it's located in a slightly quieter area - which makes it really nice to go out, but nice to stay as well (no noise) .. The hotel has even prepared an itinerary which we could just follow - we find this very thoughtful and helpful ! (Esp. when we did not have anything planned in particular)

“Very near the train station and shops”

Very spacious room with comfortable bed

Laundry facility, self service coffee machine and water dispenser in the lobby

Cleanliness and good facilities

“Very nice we'll come back”

Room very nice design and also big space. Free laundry was an optimal thing. Coffee machine at the entrance. Near the station

“Strongly recommended cute hotel”

Very conveniently located next to Metro station, super friendly and helpful staff, and overall cleanliness and service was great. They provide bottled water, a coffee machine in the lobby to use for free, and there's a microwave for your use in the basement area. Walking distance to 观前街, and easy to get to all the touristy/garden areas by Metro. Lots of food options on the street behind it. Rooms were very clean and comfy. I'd definitely come back again if I return to Suzhou :)

Very comfortable beds, very nice staff. Very much liked the complimentary laundry-mat, it was very useful to have. Just a short walk away from the metro station.

“One of the favourite places of our trip”

Special mention to the staff, who were super nice and helpful. They helped call a taxi as we didn’t know how, and even taught us how to call an Uber ourselves on the all-purpose WeChat. It was also very easy to communicate as they had a real-time voice translator that was very impressive. The place itself has nice decor and is super close to the metro line, which was very comfortable. Also, there’s a street nearby with plenty of nice places and restaurants.

“Best location for sightseeing”

Best location,price,quality of everything