The Jerai Hotel Sungai Petani
427, JALAN KOLAM AIR, SUNGAI PETANI, KEDAH
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Why people book this hotel
“All the staff I sincerely appreciate them Good service always with a smile”
“The service and hospitality of their staff is excellent”
“The room was comfortable, and my family and I really enjoyed the food as well as…”
“Room”
“The room pool view just nearby the cafe”
“The location and new room facilities”
“The food during breakfast was not bad at all”
“classic in a way🥰 got free breakfast when staying there”
“The lobby,The cafe and pool quite nice”
“We requested many things such as extra towel, add on extra mattress and house ke…”
Overview
The Jerai Hotel Sungai Petani features an outdoor swimming pool, fitness centre, a garden and restaurant in Sungai Petani. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. Guest rooms in the hotel are equipped with a flat-screen TV. At The Jerai Hotel Sungai Petani each room is fitted with bed linen and towels. A buffet, à la carte or American breakfast is available daily at the property. You can play table tennis at this 3-star hotel. A business centre and vending machines with snacks and drinks are available on site at the accommodation. Sunway Carnival Mall is 37 km from The Jerai Hotel Sungai Petani, while Penang Bridge is 46 km away. The nearest airport is Penang International Airport, 56 km from the hotel.
Traveller reviews
Joseph
solo_traveller
May 24, 2026
“Perfect excellent”
All the staff I sincerely appreciate them Good service always with a smile
Syaniza
family_with_children
April 12, 2026
“My stay at The Jerai was a pleasant and memorable to our family.”
The service and hospitality of their staff is excellent. We requested many things such as extra towel, add on extra mattress and house keeping to clean the room and they send the staff immediately after our request! The food during breakfast was not bad at all. Nasi lemak, kueyteow tasted good.
Nurul
couple
March 29, 2026
The room pool view just nearby the cafe.. Food were tasty
Nur
extended_group
March 25, 2026
What I like about this property is its reasonable price, which includes a very good breakfast. The room was comfortable, and my family and I really enjoyed the food as well as the swimming pool provided.
Rosmaini
couple
February 16, 2026
Overall good service
Asma Irwani
family_with_children
December 5, 2025
Food delicious Staff friendly
adiba
family_with_children
November 25, 2025
“overall my stay is very nice and comfortable”
it is nice. classic in a way🥰 got free breakfast when staying there. the breakfast are good and there are a lot of choices😆
Farid Aswan
couple
November 23, 2025
“Average”
The lobby,The cafe and pool quite nice
Roslee
couple
November 21, 2025
Delicious breakfast and food from coffee shop is tasty,friendly staff with smile and helpful..
Zunaidah
couple
November 21, 2025
Room
Faruk
family_with_children
October 10, 2025
Nothing
Naomi
solo_traveller
October 3, 2025
“It was average. Good place, but room cleaning needs to be improved.”
The location and new room facilities
Ravichandrika
family_with_children
August 17, 2025
“A pleasant Jerai stay.”
Quietness, peaceful, fast check in, comfortable room and bed, adequate facilities, closeness to Sungai Petani Town centre, friendly and polite staff.
Sarhan
solo_traveller
May 28, 2025
Not much, really.
Abdul Satar
solo_traveller
April 30, 2025
“Overall stay in slightly higher than the average”
Location
nor susanty
family_with_children
April 30, 2025
smelly n moldy toilet … old facilities…request for makeup room but but staff never attend.. bad xperience !
anna
couple
April 29, 2025
“It was a good stay.”
Location wise is good.
PREVINARAJ
family_with_children
March 31, 2025
Customer service which the staff provided us. Very friendly staff and helpfull.
muphilinda
couple
February 9, 2025
“Will come again”
Just nice
Siti Nursyahidah
family_with_children
January 30, 2025
The location is strategic. Breakfast was good. The staff is also have good personality.
Facilities
Accessibility
Wheelchair accessible
Activities
Fitness centre, Golf course (within 3 km), Table tennis
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Kid meals, Fruits, Coffee house on site, Snack bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Lift, Non-smoking throughout, Air conditioning, Facilities for disabled guests, Family rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool (all year), Outdoor pool, BBQ facilities, Garden
Parking
Parking, Free parking, Accessible parking, Parking on site
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Shallow end, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Services
Vending machine (drinks), Vending machine (snacks), Airport shuttle (additional charge), Daily housekeeping, Luggage storage, Airport shuttle, Business centre, Room service, Meeting/banquet facilities, 24-hour front desk
Deluxe Room
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.
Superior Double or Twin Room (Newly Renovated)
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a tiled floor.
Superior Double or Twin Room with Pool View
The pool with a view is the standout feature of this twin/double room. This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views.
Deluxe Twin Room
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.
Family Room
This suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 3 beds.
Hotel Policies
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