Best Western Plus The Charles Hotel
1425 South Fifth Street
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Why people book this hotel
“The breakfast was good”
“Everyday I ate breakfast at the hotel”
“Friendly staff”
“Staff and that was it”
“The location was excellent”
“Location and breakfast”
“The property is dated but very clean and fresh limited breakfast but very tasty”
“The dining room was very clean and serene area to dine in”
“Rooms were spacious with everything you needed”
“Breakfast was good value for money”
Overview
Surrounded by a variety of popular attractions and legendary historical sites, this St. Charles, Missouri hotel offers state-of-the-art amenities and comfortable accommodations, in a convenient location. The Best Western Plus Saint Charles Inn is situated only a short distance from many popular points of interest. The Ameristar Casino, the St. Louis International Airport, and the city's historical district are all in close proximity. Saint Charles Best Western Plus Inn also provides guests with a number of thoughtful amenities and facilities. Start the morning with a free hot breakfast, enjoy a swim in the heated indoor pool or play a game in the on-site game room.
Traveller reviews
Suzzannah
couple
August 27, 2025
“Disappointing.”
The breakfast was good.
Sebastian
solo_traveller
April 24, 2025
Friendly staff
Sheila
family_with_children
January 19, 2025
“Can’t beat the location! Please just update decor/clean the carpets/furniture.”
The location was excellent. So convenient to everything. Breakfast was good value for money.
Ger
couple
October 7, 2024
“The staff were phenomenal extremely helpful and very welcoming.”
The property is dated but very clean and fresh limited breakfast but very tasty
Joao PAUL
family_with_children
July 25, 2024
internet was very bad dropped connection every 3-5mins
Matthew
couple
June 15, 2024
“No one should ever stay there.”
Nothing, it was the worst stay of our lives.
ANNA
couple
April 25, 2024
“So so”
Staff and that was it.
Evans
extended_group
March 14, 2024
“Everything was great except the plumbing issue but we made due since there weren't any other rooms.”
It was good! Good variety.
Jaocb
couple
March 5, 2024
“Never staying there again”
Service was poor , tub dirty
Jaocb
couple
March 5, 2024
“Never staying there again”
Service was poor , tub dirty
Jean-Luc
family_with_children
January 3, 2024
“Disappointed!!!”
The stuff was awful, no customer service skills. We stayed 5 nights and they couldn’t allow a late check out of just half an hour. The Stuff just don’t know how to talk to customers. Very disappointed. Only one young man that work overnight that was impressive, everyone else needs training.
Jean-Luc
family_with_children
January 3, 2024
“Disappointed!!!”
The stuff was awful, no customer service skills. We stayed 5 nights and they couldn’t allow a late check out of just half an hour. The Stuff just don’t know how to talk to customers. Very disappointed. Only one young man that work overnight that was impressive, everyone else needs training.
Stefanie
family_with_children
December 5, 2023
“Good stay for the money”
Pool was nice, staff was friendly
DONNA
solo_traveller
November 16, 2023
“Did not enjoy having to clean something that should have been correctly in 1st place”
Jacuzzi tub was filthy had to clean before using it . Nasty soap scum all over it
DONNA
solo_traveller
November 16, 2023
“Did not enjoy having to clean something that should have been correctly in 1st place”
Jacuzzi tub was filthy had to clean before using it . Nasty soap scum all over it
SANDRA
family_with_children
November 7, 2023
“Get a better manager”
Location and breakfast
Beverly
solo_traveller
November 5, 2023
“I felt very safe during my stay, the staff was friendly, the hotel and my room was very clean.”
Everyday I ate breakfast at the hotel. The staff was very friendly, the food was hot and delicious. It had a variety of food selections to appease every individual specific diet. I loved the different flavors of tea; the tea was very soothing. The dining room was very clean and serene area to dine in.
Manuel
couple
November 2, 2023
Breakfast was excellent, good selection to choose from. All the staff we encountered were very good. The gentleman that checked us in was great to deal with. It is much nicer to have a decent breakfast before checking out of the hotel, rather than having to load up, go find someplace else. Not only does it save money, but it also saves a fair amount of time.
Logan
couple
October 27, 2023
“worst experience ever”
Nothing
Tony
family_with_children
October 25, 2023
“Fabulous stay thanks.”
Breakfasts were very very good with good facilities and plenty of tables and space. Rooms were spacious with everything you needed. Housekeeping was good.
Facilities
Activities
Fitness centre, Indoor pool, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid-friendly buffet, Breakfast options
Food & drink safety
Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, Bicycle parking, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas, Heating, Lift, Non-smoking rooms, Pets allowed, Facilities for disabled guests
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor furniture, Picnic area, Outdoor fireplace
Parking
Accessible parking, Parking on site, Parking, Free parking
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Daily housekeeping, Vending machine (drinks), Meeting/banquet facilities, 24-hour front desk, Business centre, Laundry, Dry cleaning, Express check-in/check-out
King Room - Non-Smoking
The double room provides air conditioning. The unit offers 1 bed.
King Room with Bath Tub - Disability Access/Non-Smoking
The double room features air conditioning. The unit has 1 bed.
King Room with Whirlpool - Non-Smoking
The double room offers air conditioning. The unit has 1 bed.
Queen Room - Non-Smoking
The quadruple room provides air conditioning. The unit offers 2 beds.
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
The quadruple room features air conditioning. The unit has 2 beds.
King Suite - Upper Floor - Non-Smoking
The suite features air conditioning. The unit has 1 bed.
Queen Suite - Upper Floor - Non-Smoking
The suite offers air conditioning. The unit has 2 beds.
Hotel Policies
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