Castello Village Resort
Papatheodorou
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Why people book this hotel
“Friendly staff”
“Reception staff at check in in the Village were very friendly and knowledgeable”
“Room was comfy and the Aircon worked very well”
“Great breakfast, comfortable mattresses in the rooms, everything looks very nice”
“lovely sea view Great breakfast”
“Breakfast was plentiful, enough for all needs”
“Good location, pool activities were great”
“Did not do the beach we stayed by the hotel pool”
“Everything clean and comfortable, nice food , big menu for breakfast and at nigh…”
“Hotel was clean and a good location looking at the sea”
“Value for money , beautiful views , beautiful memories”
“Location, value for money and comfortable”
Overview
Built in a traditional Cretan village style, this hotel is situated in the picturesque seaside village of Sissi with its numerous bars, coffee shops, taverns, restaurants, souvenir shops, and boutiques. Near the lively shopping street, yet peacefully located with rich gardens, panoramic sea views, and imposing mountain backdrop, it is an ideal destination for a relaxing family holiday. Children will love the outdoor pools and activities, while you can sit back and unwind. Walk to the sandy beach, or opt for some seaside water sports. The hotel's buildings are laid out like a village, with each deluxe room and family suite self-contained for privacy and comfort. With personal service from a modern management team and fully-trained staff, you can be assured of the highest standards of comfort, relaxation and enjoyment at this popular holiday destination.
Traveller reviews
Nicole
couple
June 20, 2026
“Nice location in a lovely village with great pool activities.”
Good location, pool activities were great. Lovely view over the water.
SANDRA
solo_traveller
June 18, 2026
“Sissi sunshine holiday”
Friendly staff.lovely sea view Great breakfast
Sharon
family_with_children
June 16, 2026
“Enjoyed the hotel, facilities and location, good place to chill and relax.”
Breakfast was plentiful, enough for all needs. Some Gluten free bread would be a good addition. Room was comfy and the Aircon worked very well. Did not do the beach we stayed by the hotel pool. The bar in the Castello Suites was excellent, the barman Antonio was a very good ambassador for the hotel. Reception staff at check in in the Village were very friendly and knowledgeable.
Ira
couple
June 4, 2026
Great breakfast, comfortable mattresses in the rooms, everything looks very nice.
Tila
solo_traveller
June 1, 2026
I really enjoyed my stay with my little daughter. Exceptional service we didnt have any delays. Alexandra who is working at the reception made an introduction of the facilities of the hotels which made our stay more pleasant to get to know the hotel quicker and also participate in activities. Very friendly staff all over the hotel. Everything clean and comfortable, nice food , big menu for breakfast and at night it was live music and delicious cocktails! Lollipop was my favourite! 😁There is also kids club they do face painting and games , there is aquagym in the morning with Chris who is full with positive energy and also next to the hotel is Castelo spa which i also visited for a nice massage that it really helped me relax. Value for money , beautiful views , beautiful memories! Totally suggest it !!!
Aishat
extended_group
May 31, 2026
“Good but could be better”
Hotel was clean and a good location looking at the sea. Amazing breakfast and kitchen staff were nice.
Noel
couple
May 21, 2026
“Good facility but nowhere to escape noise when entertainment on”
Location, value for money and comfortable
Helen
couple
May 10, 2026
Clean - lovely staff
Norbert
couple
May 5, 2026
“Do not recommend”
I like the space otside the room and location close to sea
Sadie
couple
January 19, 2026
“It was a last minute booking whilst in Sisi for one night only & it was great.”
Guest
couple
October 26, 2025
“It was a last minute booking whilst in Sisi for one night only & it was great.”
helen
couple
October 17, 2025
“Lovely stay , room fantastic , we had hot tub ,sea view , breakfast very nice , good variety”
Everything , staff so lovely , nothing too much trouble
Yasemin
family_with_children
October 5, 2025
Initially, we booked a room with a sea view. However, we later found out that the hotel sells different categories of sea-view rooms. The one we received didn’t have a private balcony and was smaller than expected, so it wasn’t the room we saw on Booking. That said, as soon as we arrived, they upgraded us to a suite, which we really appreciated, especially since we were traveling with a child. The suite was spacious and comfortable, though it didn’t have a close sea view. Breakfast was better than at the previous hotel we stayed at in Crete. While it still wasn’t a fully traditional Greek food experience, there were healthy options, which was great. Reception responded very quickly and was always helpful. Both receptionists were welcoming and kind. Sisi itself is a great area to stay in, with shops and amazing restaurants just outside the hotel.
evans
family_with_children
September 17, 2025
“Professional warm and friendly staff with excellent meal facilities uncomfortable rooms.”
Property was squeaky clean and all staff made you feel very welcome. All food was excellent especially breakfast. I have lunch a couple of times which both deserved a five star rating based on presentation quality and a very very reasonable price (by comparison to outside restaurant).
Maria
couple
September 1, 2025
“Perfect hotel for simple holidays”
The hotel is very friendly, well located, it really looks like a small village, everything is very comfortable, the staff is very helpful. There is entertainment every day, and it is a great place for families, but also for couples. The space of breakfast is very nice and also the food was good.
Emily
family_with_children
August 21, 2025
“Not worth it”
The pools were nice and the bed was really comfortable. The air conditioning also works really well. The staff were friendly and so was the girl working at the kids club.
Sue
family_with_children
August 10, 2025
Close to centre and short walk to beach. Spacious room. Friendly staff
Atevanz
couple
June 1, 2025
“Staff are so friendly and nice, would recommend for budget travelers!”
Reception is accommodating, the place was near a beach and sea. Really near some shops and restos
Jacqueline
family_with_children
May 25, 2025
“Excellent”
Breakfast was good. Great choice of fresh and tasty food. The hotel is in town overlooking the sea, 10 minutes way from a beach.
Singer
family_with_children
May 17, 2025
“Perfect Vacation”
We had a wonderful stay! The hotel is beautiful, clean, and perfectly located—right on the beach, in a charming and peaceful town that’s not too crowded. The staff is incredibly kind and helpful, always ready to assist with a smile. A special shoutout to Andreas, the amazing event host who brings so much energy and joy to the place. He truly lifts the atmosphere, making every guest feel seen and appreciated. Andreas is friendly, attentive, and goes above and beyond to ensure everyone is having a great time—we can’t thank him enough! Also, Vasili the bartender was fantastic—professional, welcoming, and made excellent drinks. The breakfast was varied and delicious, the rooms were cozy and well-kept, and everything was spotless. If you stay on the lower levels, you can even hear the waves from your room—highly recommended!
Facilities
Activities
Fitness centre, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Windsurfing, Darts, Hot tub/Jacuzzi, Hammam, Diving, Horse riding, Entertainment staff, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Themed dinner nights, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Non-smoking rooms, Family rooms, Heating, Safety deposit box, Soundproof rooms, Air conditioning, Designated smoking area
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor pool, BBQ facilities, Sun terrace, Outdoor pool (seasonal), Outdoor furniture
Parking
Street parking, Free parking, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Pool with view, Pool bar, Kids' pool, Swimming pool
Safety & security
Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Concierge service, Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Shuttle service (additional charge), Express check-in/check-out, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Packed lunches, Car hire, Tour desk, Luggage storage, Currency exchange
Transport
Airport pick up, Airport drop off
One Bedroom Suite Garden or Land View (2 Adults + 2 Children)
Built with respect to the Cretan architecture, this spacious Deluxe room features a living room and separate bedroom. It also offers complimentary coffee and tea making facilities. It opens to a balcony or terrace with garden views. Its modern bathroom is fitted with a walk-in rain shower. Free WiFi and air conditioning are provided.
Deluxe Room Open Air Jacuzzi Sea View
Stylish and comfortable room with views of the gardens, the pool or the Cretan Sea. Features a modern bathroom with walk-in rain shower. This room type is also equipped with complimentary coffee and tea making facilities. Free WiFi and air conditioning are provided. The room's terrace is equipped with an open air hot tub. This room is situated on the ground floor, first or second floor of the property.
Double Room Sea View
Stylish and comfortable room with sea views and a modern bathroom with walk-in rain shower. This room type is also equipped with complimentary coffee and tea making facilities. Free WiFi and air conditioning are provided. This room is situated on the ground floor, first or second floor of the property
Double Room Land View
Stylish and comfortable room with a modern bathroom with garden views and walk-in rain shower. This room type is also equipped with complimentary coffee and tea making facilities. Situated on the ground floor, first or second floor of the property. Free WiFi and air conditioning are provided.
One Bedroom Suite Sea View
Built with respect to the Cretan architecture, this spacious Deluxe room features a living room and separate bedroom. It also offers complimentary coffee and tea making facilities. It opens to a balcony or terrace with Panoramic Cretan Sea views. Its modern bathroom is fitted with a walk-in rain shower. Free WiFi and air conditioning are provided.
One Bedroom Suite Garden or Land View
Built with respect to the Cretan architecture, this spacious Deluxe room features a living room and separate bedroom. It also offers complimentary coffee and tea making facilities. It opens to a balcony with garden views. Its modern bathroom is fitted with a walk-in rain shower. Air conditioning and free WiFi are provided.
One Bedroom Suite Open Air Jacuzzi Sea View
Built with respect to the Cretan architecture, this spacious suite features a living room and separate bedroom. It also offers complimentary coffee and tea making facilities. It opens to a terrace equipped with an open air hot tub. Its modern bathroom is fitted with a walk-in rain shower. Free WiFi and air conditioning are provided.
One Bedroom Suite Sea View (2 Adults + 2 Children)
Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with sea views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 3 beds.
Hotel Policies
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