JEN Singapore Tanglin by Shangri-La
1A Cuscaden Road
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Why people book this hotel
“The location”
“Location and breakfast”
“location and service”
“Staff is very friendly”
“Good room facilities although on the small side”
“If you get a club room and then have access to the club lounge, the experience i…”
“Breakfast buffet was amazing”
“Breakfast selection is good and have changes in variety each day”
“Mall next door Pool”
“Nice pool”
“Nice breakfast spread, clean, friendly and helpful staff, I also love their comm…”
Overview
JEN Singapore Tanglin by Shangri-La is conveniently located on the Orchard Road shopping district and a 2-minute walk from Orchard Boulevard MRT Station. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant. The hotel is connected to Tanglin Mall, where shops, cafes, restaurants and supermarkets are easily within reach. It is within walking distance from Singapore's first UNESCO World Heritage Site, the serene Botanic Gardens. It is a 15-minute stroll from major malls like ION Orchard and Wisma Atria. All rooms come with free internet access. Overlooking beautiful gardens or the city, rooms at JEN Singapore Tanglin by Shangri-La are equipped with a satellite TV and minibar. En suite bathrooms come with premium toiletries, bathrobes and hairdryers. Guests can enjoy massage treatments at the spa or simply relax at the sauna and steam rooms. The hotel also provides a business centre and laundry services. Ah Hoi's Kitchen serves local delights, while J65 serves all-day buffet. Guests can also enjoy light refreshments at Rumpoles Bar.
Traveller reviews
Erlina
couple
June 10, 2026
“Nice & comfortable”
The location
Aashiana
couple
June 9, 2026
Location and breakfast
Shyami
couple
June 8, 2026
“It was a very comfortable and enjoyable stay”
everything
Shirley
solo_traveller
June 8, 2026
“The hotel is just a stone’s throw away to MRT station, nice food, next to a mall, friendly and helpful staffs, overall a”
Nice breakfast spread, clean, friendly and helpful staff, I also love their commitment to environment hence they provided clean, purified water tap instead of the conventional water bottle.
Cherry
couple
June 8, 2026
Anil was great, we reach the hotel at 12 and allowed us for early check in.
Nina
solo_traveller
June 6, 2026
“Ok”
The location
Lance Pattinson
solo_traveller
June 6, 2026
“fanatastic size room - loved it”
location and service
Graeme
extended_group
June 4, 2026
“Pleasant enough but better options in the neighbourhood”
Mall next door Pool
Wai Fong Annie
couple
June 3, 2026
“Happy & convenience stay”
Location
Sanjeewa
couple
May 28, 2026
“Great”
Staff is very friendly
Colleen
couple
May 24, 2026
Location, staff very helpful when I twisted my ankle
Renata
couple
May 19, 2026
Breakfast buffet was amazing
Lynette
couple
May 16, 2026
“Fantastic location and very convenient to transport options to fully explore Singapore”
Convenient to MRT, Tanglin Mall, Botanic Gardens
John
solo_traveller
May 12, 2026
“If you are halal then stay if not avoid like the plague”
Good room facilities although on the small side
Siti Munirah
solo_traveller
May 11, 2026
“Great service”
Book this hotel for birthday celebration..staff was friendly and give clear instruction with regard the birthday ammenities.
Thomas
extended_group
May 9, 2026
“Although I don't always enjoy large chain hotels, this is really nice, and so well located”
This is a great choice for convenience, about 50m from MRT (Orchard Boulevard on Thomson-East Coast Line, Exit 1); three stops (1 change) from Newton Food Centre; two short blocks from the beautiful Botanical Gardens. It's also a peaceful and comfortable hotel, and pretty good value in Singapore prices. I'd stayed before, and will do so again.
Mark
solo_traveller
May 9, 2026
“Always good value for money.”
All I really need to stay is that I have been to Singapore many times over more than 20 years and most times I stayed in this hotel. If you get a club room and then have access to the club lounge, the experience is even better.
D Khoo
solo_traveller
May 8, 2026
“Convenient, Great Value Five Star Stay”
The location is very convenient with access to Tanglin mall, metro and buses. The room is spacious and bed is comfortable. Breakfast selection is good and have changes in variety each day.
Laura
solo_traveller
May 7, 2026
Lovely hotel, friendly staff, across the road from the MRT. Nice pool.
Erica
solo_traveller
May 5, 2026
Good size room
Facilities
Activities
Fitness centre, Spa and wellness centre, Massage, Beauty Services, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Massage chair, Fitness, Fitness/spa locker rooms, Happy hour
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid meals, Kid-friendly buffet, Wine/champagne, Coffee house on site, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking rooms, Minimarket on site, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), Outdoor furniture
Parking
Parking, Free parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Pool bar, Pool cover, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby
Services
Currency exchange, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Daily housekeeping, Trouser press, Lockers, Fax/photocopying, Luggage storage
Club Double Room - Breakfast included
Featuring cool and stylish interior, this room features a bay window sofa. Private bathroom features a spacious walk-in shower. Club Lounge benefits include: - Daily Club JEN @ 17 lounge access from 12pm to 9pm, afternoon tea from 2pm to 4pm and evening cocktail from 6pm to 8pm. - Access to Club benefits such as breakfast at J65 and afternoon tea as well as evening cocktail at Club JEN @ 17.
Deluxe Double Room
Located on floors 10-15, this stylish air-conditioned room features better views of the surrounding city. With bright and contemporary interiors, this room features a bay window sofa. Private bathroom features a spacious walk-in shower.
Superior Double Room
Located on floors 4-9, this stylish air-conditioned room features a bright and contemporary interiors. It features a bay window sofa, 4 USB and 4 universal plugs. Private bathroom features a spacious walk-in shower.
Deluxe Twin Room
Located on floors 10-15, this stylish air-conditioned room features better views of the surrounding city. With bright and contemporary interiors, this room features a bay window sofa. Private bathroom features a spacious walk-in shower.
Superior Twin Room
Located on floors 4-9, this stylish air-conditioned room features bright and contemporary interiors. It features a bay window sofa, 4 USB and 4 universal plugs. Private bathroom features a spacious walk-in shower.
Executive Suite - Breakfast included
This air-conditioning suite opens up to views of the swimming pool and the city. The suite is fitted with a TV, sofa and a desk. It has a kitchenette. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Club Lounge benefits include: - Daily Club JEN @ 17 lounge access from 12pm to 9pm, afternoon tea from 2pm to 4pm and evening cocktail from 6pm to 8pm and complimentary soft drinks in fridge upon arrival.. - Access to Club benefits such as breakfast at J65, afternoon tea and evening cocktail at Club JEN @ 17 and soft drinks in fridge upon arrival.
Hotel Policies
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