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Grand Park City Hall

Hotel

10 Coleman Street

hotel
hotel

Why people book this hotel

Great location
8 mentions

Nice location, comfy beds, nice and quiet at night

The hotel was in fantastic Location lots to see and do around it and walking dis…

Friendly staff
7 mentions

Staff was EXCEPTIONAL

Staff were very nice and welcoming

Comfortable rooms
6 mentions

The rooms are on the smaller side Ideal for one person, however super comfortabl…

Room was lovely

Clean rooms
3 mentions

The hotel is super clean

Very clean hotel, excellent service and location close to key places

Pool
2 mentions

Pool is very nice and not cold

Breakfast available
1 mentions

Loved the breakfast, and the pool was great

Overview

Grand Park City Hall is a 5-minute walk from City Hall MRT Station and the Raffles City Shopping Centre. It offers 4 dining options and rooms with free wired internet access. Union Pay is accepted here. Grand Park Hotel is located beside Peninsula Plaza. It is a 10-minute walk to the National Museum and Asian Civilisations Museum. National Gallery Singapore is just a 5-minute walk away. Rooms at the Grand Park City Hall feature views of Fort Canning Park or Clarke Quay. Fitted with a private bathroom with free toiletries and dental kits, each room also comes with a flat-screen TV with international and Chinese channels, tea/coffee making amenities and a minibar. The fitness centre gives guests the opportunity to exercise during their stay. Free WiFi is available in the property's public areas. Friendly staff are fluent in languages that include English and Chinese. Modern European cuisine is served at the Tablescape.

Traveller reviews

R

Robert

couple

June 12, 2026

3

Poor customer service, huge early check in fees even when the rooms are empty and sat doing nothing

Nice location, comfy beds, nice and quiet at night.

N

Natalie

extended_group

June 12, 2026

10

The hotel was in fantastic Location lots to see and do around it and walking distance to places! The rooms are on the smaller side Ideal for one person, however super comfortable and enough in there for short stay in Singapore!

P

Philip

family_with_children

June 8, 2026

9

FANTASTIC!!!

Staff was EXCEPTIONAL....always smiling and helpful, courteous and polite. The hotel is super clean. The location CANNOT be beat. This hotel is so easy accessible to so many wonderful sites, including the riverfront and it is only a 10-15 minute walk to the best HAWKER centre (Lau PaSat). We really enjoyed our stay and would highly recommend for all types of travels 9business, family vacation, etc)

N

Nathan

couple

June 7, 2026

9

Centrally located friendly staff bfas was ok

Room was lovely.

J

Jeanette

solo_traveller

June 1, 2026

8

Enjoyable

Very central

D

Dilakshi

extended_group

May 31, 2026

4

Not a 5 star hotel

It’s not a 5 star hotel

S

Sharnefisher

family_with_children

May 30, 2026

10

Everything was great

S

Sharnefisher

couple

May 30, 2026

10

Only thing we didn't like was the hard bed, pillows were too firm also but phoned reception and they kindly brought us up 2x softer ones

S

Sharnefisher

family_with_children

May 30, 2026

10

The beds were a bit firm and so were the pillows

V

Vadime

couple

May 29, 2026

10

Excellent stay, 100% recommended

Very clean hotel, excellent service and location close to key places. We really enjoyed our stay. Highly recommended. Pool is very nice and not cold. There is also a shower room before taking your flight, which is a must!

B

Belinda

extended_group

May 19, 2026

10

Great location, very clean

F

fiona

couple

May 17, 2026

10

Great hotel, friendly and helpful staff.

Clean, modern and comfortable. Staff were very nice and welcoming.

T

Thomas

solo_traveller

May 16, 2026

6

Good location

The location was fine

N

Nicholas

couple

May 5, 2026

9

Customer service team were exceptional & I really liked the layout of the room and facilities

H

Hugh

couple

May 3, 2026

10

Excellent

All services (food, drink and staff) were excellent

G

Gary

couple

May 1, 2026

10

Centrally located and really helpful staff.

L

Linda

couple

April 22, 2026

7

Great location,

Loved the breakfast, and the pool was great

B

Birgir

solo_traveller

April 19, 2026

9

Location, the staff

D

David

couple

April 14, 2026

8

N/A

I

Inga

family_with_children

April 11, 2026

3

DISAPPOINTED WITH THE MONEY WE PAID AND POOR CISTOMER CARE

I called the hotel once booking was made to confirm that it was a standard bed not a sofa on thr floor roll out. They confirmed a real bed. I went to reception to seek some help and there was zero customer service and they hem k asked if I couldl leave a review the staff member lied and said they didn’t have a Google scan card despite being offered one as soon As we arrived from a his colleague . When approached about this he said leaving Ana’s review would be bad for him and asked we didn’t . No support help was given. It made the experience disappointing and took a lot of good energy away from what was to be a fun exciting time. We were told to call if pillow were too hard…. We called and they had no soft pillows. There was another family in the corridor asking for pillows too. They are rock hard like you’ve never slept on before . I was really disappointed as I alway prefer to give the hote or business a chance to rectify an issue and ofert a solution. On this occasion nothing happened until my last night after a couple of emails and the morning of departure they offered us a complimentary taxi to Sentosa our next location . Location is great . Service is poor. Northumbria I do want to highlight is the female staff member at breakfast was a standout

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom, Visual aids: Braille

Activities

Fitness, Temporary art galleries, Pub crawls, Happy hour, Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Fruits, Coffee house on site, Kid meals, Kid-friendly buffet, Restaurant, Bar, Snack bar, Special diet menus (on request)

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Non-smoking throughout, Air conditioning, Lift, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (all year), Garden, Terrace

Parking

Parking, Parking on site, Parking garage, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service

Pool and wellness

Swimming Pool, Pool with view, Pool/beach towels, Shallow end, Swimming pool, Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Digital key access

Services

Trouser press, Shared lounge/TV area, Daily housekeeping, Concierge service, Private check-in/check-out, Express check-in/check-out, Ironing service, Car hire, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, 24-hour front desk, Room service

Family Suite

The spacious family room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Max 5 guests 64 1 bedroom 1 bathroom
Deluxe Room

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels.

Max 3 guests 28 1 bedroom 1 bathroom
Club Deluxe Room

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious twin/double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels.

Max 3 guests 30 1 bedroom 1 bathroom
Crystal Club Premier Room

The spacious twin/double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The twin/double room offers soundproof walls, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with cable channels.

Max 3 guests 34 1 bedroom 1 bathroom
Premier Room

The spacious twin/double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The twin/double room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.

Max 3 guests 32 1 bedroom 1 bathroom
Deluxe Triple Room

Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The triple room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with cable channels.

Max 4 guests 28 1 bedroom 1 bathroom
Premier Triple Room

The spacious triple room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.

Max 4 guests 32 1 bedroom 1 bathroom
Premier Quadruple Room

Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The quadruple room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels.

Max 5 guests 32 1 bedroom 1 bathroom
Coleman Suite

Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. The spacious suite provides soundproof walls, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max 3 guests 145 1 bedroom 2 bathrooms
Garden Junior Suite

This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace, this suite also provides air conditioning, a private entrance and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 3 guests 70 1 bedroom 1 bathroom
Junior Suite

Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

Max 3 guests 35 1 bedroom 1 bathroom
Oasis Junior Suite

Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max 3 guests 75 1 bedroom 1 bathroom
Park Suite

Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite provides soundproof walls, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max 3 guests 135 1 bedroom 1 bathroom
Corner Studio Room

Featuring free toiletries, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. The studio features air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Max 3 guests 35 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe payable total price may be increased by 1% due to the GST increase in 2024. The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 9:39 PM

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