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Shintana Saya Residence

Resort

Phum Veal, Khum Kouk Chak

hotel
hotel

Why people book this hotel

Friendly staff
16 mentions

Amazing boutique hotel, attentive staff, so many lovely gestures, we would 100% …

Staff and very friendly and attentive

Comfortable rooms
8 mentions

The room was large and comfortable

The rooms are of a good size and nicely decorated

Great location
7 mentions

Great location

The whole experience was exemplary, being met at the airport, suggestions for al…

Pool
4 mentions

The pool is immaculate and is a chlorine free system

This review is about the Shintana Saya La Maison (we were moved due to renovatio…

Clean rooms
3 mentions

Facilities are clean and well maintained

The entire place was clean, quiet, and just a perfect escape

Breakfast available
1 mentions

We had excellent breakfast and dinner in the restaurant

Overview

Set in Siem Reap, 3.1 km from Pub Street, Shintana Saya Residence features a year-round outdoor pool. The resort has a barbecue and views of the garden, and guests can enjoy a drink at the bar. Free WiFi is available throughout the property. The resort also offers car hire. Angkor Wat is 3.6 km from Shintana Saya Residence, while Wat Thmei is 1 km from the property. Siem Reap - Angkor International Airport is 5 km away. The property offers complimentary two-way airport transfers. All rooms include a flat-screen TV with cable channels. Some units have a seating area for your convenience. You will find a kettle in the room. Extras include bathrobes and slippers. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. Complimentary use of bicycles are available for guests who wish to explore the surrounding area.

Traveller reviews

S

Sabina

family_with_children

March 21, 2026

10

Amazing boutique hotel, attentive staff, so many lovely gestures, we would 100% stay here again whenever in Siem Reap.

A

Amit

couple

February 27, 2026

10

Highly recommend and would definitely stay again when I return to Siam Reap.

Staff and very friendly and attentive. The room was large and comfortable. Great location.

G

Gareth

family_with_children

February 11, 2026

10

Lovely accommodation & excellent staff.

Staff were outstanding, very attentive, and helpful. Accommodation has been refurbished to a very high standard and nicely laid out. The rooms are of a good size and nicely decorated. The whole experience was exemplary, being met at the airport, suggestions for alternative morning view/photography points, ideas for days out, organising transport and massages at short notice were no trouble for the staff.

I

Imelda Emmar

family_with_children

January 31, 2026

9

Airport transfer was awesome. It came with fresh coconut and cold towel. There's also free tuktuk service and we had a free bottle of spanish red wine and fresh fruit in our room. The real highlight is the free daily 1 hour massage at the spa!!

M

Marco

couple

January 27, 2026

10

Perfect

Stunning property with more improvements on the way. The pool is immaculate and is a chlorine free system. The staff were so helpful and any request was immediately carried out with a massive smile on their faces. We also had amazing massages by the in house masseurs. David and his team (Lon and his colleagues, who’s names we can’t remember them all) The hotels guide Shin and driver Mr Chea were a pleasure to be with also!

R

Rhema

extended_group

January 26, 2026

10

Must book!

Beautiful place. Amazing people, we had such a comfortable stay here. I would highly recommend people to book this place.

G

GC

extended_group

January 2, 2026

10

Perfect

Very kind and friendly

A

Andrew

couple

September 6, 2025

10

Excellent boutique hotel

This review is about the Shintana Saya La Maison (we were moved due to renovation) Outstanding friendly staff Beautiful boutique hotel Great pool Very good restaurant

S

Siva

couple

May 13, 2025

10

Will definitely choose this again.

The place is superb. The staffs are very well trained, super courteous and helpful. The level of service exceeds most of the other hotels that we have experienced. Facilities are clean and well maintained. If you are looking for the best hotel here, this is the one. You won't regret choosing Shintana Saya Residence.

S

Schneider

family_with_children

April 21, 2025

10

The people at the Resort were incredibly friendly. We all got the best sleep in this Resort. We loved it there.

C

Carel

couple

February 19, 2025

10

phantastic experience together with the world heritage Angkor Wat site

I can only confirm and amplify the excellent ratings of previous reviews given to this hotel. We are globetrotters and have seen many hotels during a 55+ years international career. But this hotel is really the top in customer friendliness, efficiency. The staff takes care of everything, so don’t worry when you book te hotel, you are in their good hands: they arrange transport, visit of the Angkor Wat archiological site on a personal basis, have tuk-tuk transport and limousine transport to airport or by road to Pnom Penh. We had excellent breakfast and dinner in the restaurant. Again with their well trained personel, all very fluent in English. I would like to specially mention: Mr. Sen, calmly and efficiently organising everything, Mr. (Kim)Long, who explained history of Angkor Wat and religious aspects Mrs. Lali who cared well for our breakfast Bravo to all the staff.

K

Kat

family_with_children

February 3, 2025

10

Above Expectations – A Perfect Stay in Siem Reap

I must say, it was an exceptional experience. The staff really made me feel at home. From check-in to check-out, everyone was so warm and accommodating. Their kindness and smile truly made our stay memorable. As for the food, it was fantastic! We had the chance to try a few other restaurants in the city, but none came close to the quality and flavor of the meals at the hotel’s restaurant. Every dish was a treat. A big thank to the chefs! The connecting room we stayed in was perfect for our family with three kids. The spacious, beautifully decorated rooms had large, comfortable beds, and the amenities were great as well, making our stay even more enjoyable. We also loved the pool—it was a great spot to unwind. The hotel may be small, but it truly feels like a peaceful resort with a beautiful garden. The entire place was clean, quiet, and just a perfect escape. The location is close to Angkor Wat and other temples and the driver was always ready to take us anywhere. Overall, our stay far exceeded my expectations, and we’d highly recommend this hotel to anyone visiting the area.

C

Cristina

couple

February 2, 2025

10

Amazing stay and staff

This beautiful hotel charmed me with its authentic Southeast Asian style and nine thoughtfully designed rooms. The space was perfect – cozy yet comfortable. But the real highlight? The exceptional staff – genuinely one of the best we've encountered during our travels (we travel A LOT)! They anticipated needs and delivered service with warm professionalism. Their dedication to creating memorable stays is what makes this place truly special. While the aesthetic and comfort are top-notch, it's the team's genuine care that'll have me recommending this hotel to other travelers.

P

Padma

couple

February 2, 2025

9

Excellent and special thanks to the lovely super staff.

Amazing staff, extremely efficient and caring. Welcome drink everyday the moment you park, tuk tuk drops to main markets, tour arrangements, spa services… all superb and delivered with heartfelt smiles.. left with a very good and warm feeling..

C

Caroline

couple

January 19, 2025

10

Magical stay at Angkor temples

An incredible place, all the details to perfection, excellent service. I had a wonderful stay, I would recommend it to anyone. The guided tour to Angkor temple were amazing and the guide very kind. Will definitely go back if I can

I

Ines

couple

January 13, 2025

10

Everything

I

ISHAN

family_with_children

December 29, 2024

10

Best place to stay in Siem Reap

P

Patrick

couple

December 27, 2024

9

It was a great way to stay and visit Siem Reip and includes airport transfer to the hotel. Everyone waved good bye as

It’s a nice small property and very welcoming

C

Caroline

family_with_children

December 18, 2024

9

Beautiful, peaceful boutique hotel, lovely pool and wonderful staff.

Our stay at Shintana was seamless and wonderful from start to finish, from the lovely driver who was waiting to collect us from the airport with fresh coconuts to drink being greeted at the hotel by the owner and the staff helping us with all our touristy bookings and transport throughout our stay. The hotel is beautifully designed, very clean and comfortable and the staff were exceptional and attentive. As a small, boutique hotel it was very quiet and peaceful and there was always a sun lounge available by the beautiful pool when we wanted one. The bedroom configuration of two queen beds suited our family perfectly and was spacious and modern and very clean. The restaurant was very good - we ate most of our meals there - I especially liked the Siem Reap Fried Rice. We were given a complimentary massage which was beautiful and just what we needed after a long day out walking and climbing around temple ruins. Angkor Wat and surrounding temples were amazing and a very short drive from the hotel. It was the staff who made the stay really special. I would definitely stay again!

P

Prushotman

couple

November 10, 2024

8

The location to Angkor Wat, the friendly staff and the proprietor.

Facilities

Activities

Massage, Cycling

Food & Drink

Restaurant, Bar, Breakfast in the room, Snack bar, Special diet menus (on request), Kid meals, Wine/champagne, Fruits, Breakfast options

General

Bicycle parking, WiFi available in all areas, Family rooms, Non-smoking rooms, Safety deposit box, Non-smoking throughout, Air conditioning

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, BBQ facilities, Sun terrace, Outdoor pool (all year)

Parking

Parking garage, Accessible parking, Parking on site, Private parking, Free parking, Parking

Pool and wellness

Swimming pool, Swimming Pool, Pool with view, Heated pool, Salt-water pool, Pool/beach towels, Pool bar

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available

Services

Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Valet parking, Currency exchange, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage

Transport

Airport pick up, Airport drop off

Family Suite - Free Laundry + Airport Pick-Up + Mini Bar

This air-conditioned family room opens up to views of the city or the garden. The seating area is fitted with a flat-screen Smart TV, sofa and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available. Benefits include: - Welcome drink and cold towel upon arrival - Complimentary fruit platter, replenished daily - Early check-in and late checkout services (subject to room availability) - Nightly turn down service - Pillow menu - Complimentary evening treats

Max 4 guests 65 1 bedroom 1 bathroom
Terrace 2-Bedroom Family Suite - Free Laundry + Airport Pick-Up + Mini Bar

This spacious air-conditioned suite opens up to views of the swimming pool and garden. The seating area is fitted with a flat-screen Smart TV and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available. Benefits include: - Welcome drink and cold towel upon arrival - Complimentary fruit platter, replenished daily - Early check-in and late checkout services (subject to room availability) - Nightly turn down service - Pillow menu - Complimentary evening treats

Max 6 guests 135 1 bedroom 1 bathroom
Premium Room - Free Laundry + Airport Pick-Up + Mini Bar

This air-conditioned room opens up to views of the garden or city. Rooms are fitted with a flat-screen Smart TV and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available. Benefits include: - Welcome drink and cold towel upon arrival - Complimentary fruit platter, replenished daily - Early check-in and late checkout services (subject to room availability) - Nightly turn down service - Pillow menu - Complimentary evening treats

Max 3 guests 45 1 bedroom 1 bathroom
Grand Suite - Free Laundry + Airport Pick-Up + Mini Bar

This larger air-conditioned suite opens up to views of the swimming pool. The seating area is fitted with a flat-screen Smart TV and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available. Benefits include: - Welcome drink and cold towel upon arrival - Complimentary fruit platter, replenished daily - Early check-in and late checkout services (subject to room availability) - Nightly turn down service - Pillow menu - Complimentary evening treats

Max 3 guests 75 1 bedroom 1 bathroom
Junior Suite - Daily 60mn Massage + Laundry + Airport Pick-Up + Mini-Bar

This suite features a infinity pool. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom
Mini Suite - Daily 60mn Massage + Laundry + Airport Pick-Up + Mini-Bar

This air-conditioned suite opens up to views of the city or the garden. The seating area is fitted with a flat-screen Smart TV and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available. Benefits include: - Welcome drink and cold towel upon arrival - Complimentary fruit platter, replenished daily - Early check-in and late checkout services (subject to room availability) - Nightly turn down service - Pillow menu - Complimentary evening treats

Max 3 guests 50 1 bedroom 1 bathroom
Terrace Suite - Free Laundry + Airport Pick-Up + Mini-Bar

Guests will have a special experience as this suite provides a infinity pool. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Max 3 guests 70 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the property offers complimentary two-way airport transfers. Guests are required to provide arrival details in advance using the Special Requests box available.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 11:36 AM

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Shintana Saya Residence - 5 Star Hotel in Siem Reap