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Four Seasons Hotel Shenzhen

Hotel

No.138, Fuhua 3 Road, Futian District

hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

Staying at the Four Seasons hotels is always an experience of high level service…

Service excellent

Great location
7 mentions

I like the location

The location

Comfortable rooms
5 mentions

Room was nice

Reception was good and taking a room with lounge access certainly a good idea

Clean rooms
2 mentions

Cleanliness and service was top notch

The staff really cares on the details and along expected for this level of hotel…

Breakfast available
2 mentions

Better breakfast

Breakfast was outstanding — truly one of the best spreads I’ve had in my life

Free Wi‑Fi
1 mentions

) and an automatic toilet that I now miss dearly 😂 The WiFi was the strongest …

Overview

Offering outdoor pool and indoor pool, Four Seasons Hotel Shenzhen is directly opposite Shenzhen Convention and Exhibition Centre. It offers free Wi-Fi and wired internet in all areas and a fitness centre. Four Seasons Hotel is a 12-minute drive from Luohu Railway Station. Tourist attractions like Window of the World and Happy Valley are within a 20-minute drive away. Rooms here will provide you with a flat-screen TV, air conditioning and a minibar. Complete with an electric kettle, the dining area also has a coffee machine. Featuring shower facilities, private bathrooms also come with a bathtub and a bathrobe. Extras include an iPod dock and a DVD player. At Four Seasons Hotel Shenzhen you will find a beauty salon. Other facilities offered include meeting facilities and a tour desk with car rentals and ticketing service. On-site parking is free. FOO serves delicious Western cuisine, while a fine selection of Chinese food can be enjoyed at Zhuo Yue Xuan.

Traveller reviews

P

Prissy

family_with_children

June 10, 2026

10

Most pleasant hotel stay in SZ so far

Cleanliness and service was top notch

A

AVRAHAM

couple

June 5, 2026

10

For sure will visit again on my next trip to Shenzen

Staying at the Four Seasons hotels is always an experience of high level service, hotel level, and service... especially at this hotel,

A

Anan alakhdar

solo_traveller

May 23, 2026

8

Better breakfast

P

Peng Hong

solo_traveller

May 16, 2026

10

Service excellent

C

carmel

solo_traveller

April 29, 2026

7

Ok, nice but expected better for a four seasons hotel

Room was nice

L

Larah Oh

solo_traveller

April 20, 2026

10

The staff was friendly and helpful. Thank you! Reception was good and taking a room with lounge access certainly a good idea. Excellent bathroom. Spacious Tub. Dining was superb. I can definitely commend the SPA. The massage by Deti was not only outstanding but excelling everything: thank you for the hand massage! The pool is large and well serviced. I d love an outdoor pool though.

E

Eran

family_with_children

April 12, 2026

10

Perfect as always

The level of the service, specially at the reception

J

Joanna

solo_traveller

April 5, 2026

8

I like the location

A

Alison

couple

April 2, 2026

9

The staff make this hotel a special experience.

The staff on the executive floor were very friendly and professional. Alison sent me a message before we arrived and when she realised we were sisters travelling together we were upgraded to a room with two beds and a sitting room. It was wonderful and luxurious. Max also was helpful and the staff in the lounge could not do enough for us. Staff throughout the hotel were friendly and helpful. Can highly recommend this hotel.

G

Gerald

couple

February 10, 2026

10

The location

R

Roisin

couple

February 8, 2026

8

Beautiful hotel with lovely staff

Staff were so lovely and the hotel was beautiful. We lived our stay here and would stay again when visiting Shenzhen. Thank you to the team for such a lovely experience

K

Kit Ying

couple

January 31, 2026

10

Customer service is so good!

R

Rui

couple

January 22, 2026

10

The facilities, location and staff special Alison Lu at reception. Very kind and professional

T

Tomislav

solo_traveller

January 7, 2026

10

It is exceptional hotel with exceptional service. The staff really cares on the details and along expected for this level of hotels like cleanliness and room comfort the all details that make difference are also here.

G

Gianina

family_with_children

December 30, 2025

10

Excellent

O

Olivier

couple

December 28, 2025

10

Fantastic stay at Four Seasons. The best experience in SZ

We celebrated our wedding anniversary at the hotel. We had lots of special attentions from the hotel and staff for that!

H

heidy

extended_group

December 27, 2025

4

Not worth staying if you are paying over $4000 RMB per night

Location

A

AMANDA

couple

December 8, 2025

10

The perfect place to stay in Shenzhen

Amazing stay! The location is perfect — right next to two great malls and connected to the Link City underground mall, which is incredibly convenient. The room was beautiful, with a huge bathtub (big enough for two!) and an automatic toilet that I now miss dearly 😂 The WiFi was the strongest I’ve ever experienced in China, and the TV quality and channels were excellent. A special shoutout to Luna at reception and the lovely lobby team — everyone was so warm, welcoming, and helpful. Breakfast was outstanding — truly one of the best spreads I’ve had in my life.

U

Uaesniper70

solo_traveller

October 12, 2025

10

Location

J

Jane

couple

September 7, 2025

10

Best staycation

Great location fantastic staff, great facilities.

Facilities

Activities

Sauna, Fitness centre, Spa and wellness centre, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year), Happy hour

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Wine/champagne, Breakfast options, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Lift, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor pool, Garden, Terrace

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Swimming pool, Heated pool, Pool/beach towels

Safety & security

Smoke alarms, CCTV in common areas, CCTV outside property

Safety features

Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Concierge service, Private check-in/check-out, ATM/cash machine on site, Currency exchange, Car hire, Tour desk, Fax/photocopying, Luggage storage, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Airport pick up, Airport drop off

Club Room with King Bed

The luxurious and spacious room offers Executive Lounge benefits. Room rate includes benefits: - Personalised arrival and departure arrangement - Personalised concierge and business centre services from 06:30 to 23:00 - Free breakfast for up to 2 adults at the Executive Club from 06:30 to 10:30 on weekdays, 06:30 to 11:00 on weekends and Public Holiday - Refreshments with red and white wine, a selection of homemade cookies and fresh fruits throughout the day, free cocktails and canapés from 17:30 to 20:00 for up to 2 adults at the Executive Club - Free pressing service - Free in-room local calls - Free usage for the first hour of the Executive Club Meeting Room per stay (Advance reservations required and subject to availability) Notes regarding kids club access: - For children 0-4 years old: complimentary club access; - For children 5-11 years old: 50% discount for club access; - For children 12 years old and above: full price applied.

Max 3 guests 54 1 bedroom 1 bathroom
Deluxe King Room

The room comes with a flat-screen TV with a DVD player, an iPod docking station, a minibar, a safety deposit box and an en suite bathroom with a bathtub.

Max 3 guests 43 1 bedroom 1 bathroom
Four Seasons King Room

The room features a king-size double bed and a spacious living area with sofa.

Max 3 guests 72 1 bedroom 1 bathroom
Premier King Room

The spacious room comes with a flat-screen TV with a DVD player, an iPod docking station, a minibar with a coffee machine, a safety deposit box and an en suite bathroom with a bathtub.

Max 3 guests 54 1 bedroom 1 bathroom
Club Grand King Room

Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious triple room provides air conditioning, a minibar, executive lounge access, a coffee machine and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 3 guests 60 1 bedroom 1 bathroom
Club Room with Two Double Beds

Room rate includes benefits: - Personalised arrival and departure arrangement - Personalised concierge and business centre services from 06:30 to 23:00 - Free breakfast for up to 2 adults at the Executive Club from 06:30 to 10:30 on weekdays, 06:30 to 11:00 on weekends and Public Holiday - Refreshments with red and white wine, a selection of homemade cookies and fresh fruits throughout the day, free cocktails and canapés from 17:30 to 20:00 for up to 2 adults at the Executive Club - Free pressing service - Free in-room local calls - Free usage for the first hour of the Executive Club Meeting Room per stay (Advance reservations required and subject to availability) Notes regarding kids club access: - For children 0-4 years old: complimentary club access; - For children 5-11 years old: 50% discount for club access; - For children 12 years old and above: full price applied.

Max 3 guests 58 1 bedroom 1 bathroom
Deluxe Room with Two Double Beds

The room comes with a flat-screen TV with a DVD player, an iPod docking station, a minibar with a coffee machine, a safety deposit box and an en suite bathroom with a bathtub.

Max 3 guests 43 1 bedroom 1 bathroom
Four Seasons Room With Two Double Beds

The room features 2 double beds and a spacious living area with sofa.

Max 3 guests 59 1 bedroom 1 bathroom
Premier Room with Two Double Beds

The spacious room comes with a flat-screen TV with a DVD player, an iPod docking station, a minibar with a coffee machine, a safety deposit box and an en suite bathroom with a bathtub.

Max 3 guests 58 1 bedroom 1 bathroom
Ambassador King Suite

The prestigious Ambassador Suites are located on floors 27 to 30. It is 180 square metres and offers 2 king-size bed. Room rate includes benefits: - Personalised arrival and departure arrangement - Personalised concierge and business centre services from 6:30 to 23:00 - Free breakfast at Executive Club from 6:30 to 10:30 from Monday to Friday, 6:30 to 11:00 Saturday to Sunday and Public Holiday - Free cocktails and canapés from 17:30 to 20:00 - All day refreshments with red and white wine, a selection of homemade cookies and fresh fruits - Free pressing service - Free in-room local calls - Free usage for the first hour of the Executive Club Meeting Room per stay (Advance reservations required and subject to availability)

Max 6 guests 180 1 bedroom 1 bathroom
Ambassador Suite With Two Double Beds

The prestigious Ambassador Suites are located on floors 27 to 30. It is 180 square metres and offers 2 king-size bed. Room rate includes benefits: - Personalised arrival and departure arrangement - Personalised concierge and business centre services from 6:30 to 23:00 - Free breakfast at Executive Club from 6:30 to 10:30 from Monday to Friday, 6:30 to 11:00 Saturday to Sunday and Public Holiday - Free cocktails and canapés from 17:30 to 20:00 - All day refreshments with red and white wine, a selection of homemade cookies and fresh fruits - Free pressing service - Free in-room local calls - Free usage for the first hour of the Executive Club Meeting Room per stay (Advance reservations required and subject to availability)

Max 6 guests 180 1 bedroom 1 bathroom
Deluxe King Suite

Offering Executive Lounge benefits, the suite features a spacious living area with a dining table and a luxurious bathroom. Room rate includes benefits: - Personalised arrival and departure arrangement - Personalised concierge and business centre services from 06:30 to 23:00 - Free breakfast for up to 2 adults at the Executive Club from 06:30 to 10:30 on weekdays, 06:30 to 11:00 on weekends and Public Holiday - Refreshments with red and white wine, a selection of homemade cookies and fresh fruits throughout the day, free cocktails and canapés from 17:30 to 20:00 for up to 2 adults at the Executive Club - Free pressing service - Free in-room local calls - Free usage for the first hour of the Executive Club Meeting Room per stay (Advance reservations required and subject to availability) Notes regarding kids club access: - For children 0-4 years old: complimentary club access; - For children 5-11 years old: 50% discount for club access; - For children 12 years old and above: full price applied.

Max 4 guests 103 1 bedroom 1 bathroom
Deluxe Suite with Two Double Beds

Offering Executive Lounge benefits, the suite features a spacious living area with a dining table and a luxurious bathroom. Room rate includes benefits: - Personalised arrival and departure arrangement - Personalised concierge and business centre services from 06:30 to 23:00 - Free breakfast for up to 2 adults at the Executive Club from 06:30 to 10:30 on weekdays, 06:30 to 11:00 on weekends and Public Holiday - Refreshments with red and white wine, a selection of homemade cookies and fresh fruits throughout the day, free cocktails and canapés from 17:30 to 20:00 for up to 2 adults at the Executive Club - Free pressing service - Free in-room local calls - Free usage for the first hour of the Executive Club Meeting Room per stay (Advance reservations required and subject to availability) Notes regarding kids club access: - For children 0-4 years old: complimentary club access; - For children 5-11 years old: 50% discount for club access; - For children 12 years old and above: full price applied.

Max 4 guests 100 1 bedroom 1 bathroom
Executive King Suite

The suite features a separate living room and offers Executive Lounge benefits. Room rate includes benefits: - Personalised arrival and departure arrangement - Personalised concierge and business centre services from 06:30 to 23:00 - Free breakfast for up to 2 adults at the Executive Club from 06:30 to 10:30 on weekdays, 06:30 to 11:00 on weekends and Public Holiday - Refreshments with red and white wine, a selection of homemade cookies and fresh fruits throughout the day, free cocktails and canapés from 17:30 to 20:00 for up to 2 adults at the Executive Club - Free pressing service - Free in-room local calls - Free usage for the first hour of the Executive Club Meeting Room per stay (Advance reservations required and subject to availability) Notes regarding kids club access: - For children 0-4 years old: complimentary club access; - For children 5-11 years old: 50% discount for club access; - For children 12 years old and above: full price applied.

Max 4 guests 80 1 bedroom 1 bathroom
Executive Suite with Two Double Beds

The suite features a separate living room and offers Executive Lounge benefits. Room rate includes benefits: - Personalised arrival and departure arrangement - Personalised concierge and business centre services from 06:30 to 23:00 - Free breakfast for up to 2 adults at the Executive Club from 06:30 to 10:30 on weekdays, 06:30 to 11:00 on weekends and Public Holiday - Refreshments with red and white wine, a selection of homemade cookies and fresh fruits throughout the day, free cocktails and canapés from 17:30 to 20:00 for up to 2 adults at the Executive Club - Free pressing service - Free in-room local calls - Free usage for the first hour of the Executive Club Meeting Room per stay (Advance reservations required and subject to availability) Notes regarding kids club access: - For children 0-4 years old: complimentary club access; - For children 5-11 years old: 50% discount for club access; - For children 12 years old and above: full price applied.

Max 4 guests 77 1 bedroom 1 bathroom
Grand Four Seasons Room

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a minibar, a coffee machine and a wardrobe. The unit has 1 bed.

Max 3 guests 72 1 bedroom 1 bathroom
Grand Four Seasons Room with Two Double Beds

The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a minibar, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Max 3 guests 62 1 bedroom 1 bathroom
Presidential Suite

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a minibar, executive lounge access and a coffee machine. The unit has 4 beds.

Max 9 guests 475 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 12:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests are required to show a valid government-issued ID card or passport upon check-in.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 2:38 AM

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Four Seasons Hotel Shenzhen - 5 Star Hotel in Shenzhen