“June 2026 Xiangelila trip”

Location was very good in the old town and in a quiet area just a short walk from all the shops and restaurants. Breakfast was excellent, best so far compared to Dali and Lijiang. Staff friendly and discreet. Room was spacious and quiet

“Great place to stay”

Pretty much everything was great. The lady at reception (Liu-Liu, and my apologies if that's mis-spelled) was delightful, and so helpful. She organised transport for us, and even paid for it. She gave us a free very late check-out. The breakfast was fantastic (but be aware it's not a buffet). Our room and bed and shower were lovely. We worked out that the toilet sees one approaching, which was fun. The location is perfect: in the old town, but quiet, and a taxi can get within about 20 metres.

“I love the cozy, homely vibes!”

It feels more like a homestay rather than hotel. very cozy, local feeling. love the breakfast that Liu Liu made every morning - changes every morning. Plus point is their resident husky Xiao Ha who would greet us every morning.

“Perfect and memorable stay.”

The stay was very comfortable and pleasant. The place is very tastefully done and has very serene and calm vibes. The staff is very friendly and are at your service all the time. The breakfast was very delicious and wholesome.

“Great choice!”

I chose this accommodation because I wanted to stay in Shangri-La old town, and because the publicity looked attractive - and I was very pleased that I did. It offers all modern amenities, and yet it blends perfectly into the local environment. It is in a quiet corner of the old town, yet only a minute or two away from the bustle. It is very comfortable, clean and well-kept, and all of the rooms have an individual character - this is not a typical, modern concrete block! Shangri-La can be very cold at night, even during the months when it is warm by day. However, the room was deliciously warm, with floor-heating. The hosts' answer to every request is "yes". They will prepare whatever you wish for breakfast and serve it at the time of your preference. They can recommend some great eating houses. Upon request, they will arrange excursions, car with driver. They are also willing to pick you up, and drop you off, at the airport which is not very distant. All in all, this address made for a very comfortable few days and it was so much more pleasant to return to a place in the old town at the end of a full day's sight-seeing.

“Very nice owner that really care for your stay”

Good food in a very nice setting

“Wonderful Stay with Great Hosts”

Our stay at this hotel in Shangri-La was truly memorable, thanks to the incredibly kind and helpful hosts, Liu Liu and Xiao Zhou, who went above and beyond to make us feel at home. From the moment we arrived, their excellent service was evident. They provided complimentary pick-up and drop-off at the train station, which made our journey so much smoother. We were also warmly welcomed with thoughtful gifts, a gesture that immediately made us feel cared for. One of the highlights of our stay was the delicious home-cooked breakfast prepared each morning — hearty, comforting, and a perfect start to the day in the cool Shangri-La weather. What really stood out was their attention to detail. After a long day of sightseeing, we returned to find that they had already turned on the heater in our room, ensuring a warm and cozy environment for us to relax in. Xiao Zhou also brought us warm milk before bedtime which was truly awesome! It’s rare to find such genuine hospitality. We would highly recommend this hotel to anyone visiting Shangri-La and would definitely stay here again.

“Amazing stay”

Everything was perfect

“Perfect location to explore Shangri La from”

Nice decor- very welcoming- staff went out of their way to be helpful. The rooms are quite nice - underfloor heating and a heater if needed. We had two rooms - ours had a large bathtub in it. My children’s room - directly below us just had a shower room. The beds were super comfy. Breakfast was super. No choices however. If you are vegetarian you must warm in advance as there is meat served at breakfast. The dining space is pretty cool. There was lots of fresh fruit and water provided in every room. It’s a five minute walk to the main town square. At the end of our stay we were given a lift to the train. Station - about 10 mins away.

“Top top top”

Our stay here was absolutely wonderful. The hotel felt incredibly cozy and welcoming from the very first moment. The owners went above and beyond to make us feel comfortable – they were exceptionally kind, thoughtful, and always ready to help. Every morning we were treated to a delicious, fresh breakfast, and in the evenings they even brought us warm milk, which was such a sweet and caring gesture. They also kindly drove us to the train today, which we truly appreciated. It’s rare to experience such genuine hospitality. We felt very well taken care of throughout our stay and would highly recommend this place to anyone. Thank you so much for everything!

“Hospitality at Its Finest🎊”

We had such a lovely stay in Shangri-La 🙏From the warm welcome gift (a thoughtful fridge magnet & few keytags) to the tea, biscuits and pastries on arrival, every detail was so special. We loved being able to choose our body wash scent and breakfast the next morning was absolutely amazing. The hosts truly went above and beyond💗, even helping take us to the airport for our early flight, which we really appreciated. Beautiful room, great location and the most wonderful hospitality. Highly recommend 💯🎊

Great 😊❤️👍

“Alright stay in a good location but facilities are quite worn and old.”

The location is great.

“Amazing hotel with great staff”

We had a very nice stay at Karesansui. The hotel location is perfect, and the staff is excellent. They helped us a lot during our stay. They arranged a hiking tour with private guide and also gave us very nice recommendations. Breakfast was excellent. The room was very nice, well designed and warm. I strongly recommend you to stay at Karesansui for your stay in Shangri-La!

The owners were very welcoming. Right off the bat, they made us feel at home and took care of our needs. Breakfasts were handmade feasts. They also recommended many attractions. Notably, our travel schedule was upended because of unforeseen circumstances, but the owner still personally drove us to the train station at very short notice. Wonderful stay!

Location, price and comfort very competitive

“Would definitely go back!”

Service was exceptional, staff were super friendly, welcoming and helpful. Bonus was the dog named Xiao Ha (: Breakfast was very sumptuous and it changed everyday. Coffee was also really good!

“Fabulous hosting by warm couple”

The hosts are exceptionally warm and hospitable. Liu Liu and her husband prepared the best breakfast for us in all the 10 days in Yunnan, and for that, we are eternally grateful to them. The room is also fabulous to say simply especially the heated floor. Everything is perfect. We couldn’t stop raving about this accomodation to our friends. The hotel is also a short walk to the ancient town. Thank you to the hosts. Highly recommended!

“A place to stay in Shangri-la. People here is exceptionally great.”

The owner/staff is exceptionally polite, helpful and nice. They always go extra mile to make us feel comfortable and home.

“The hotel feels very homely and comfortable .the room is also very nice.”

I like the atmosphere because it has a nice feelling. There is also a very cute dog that is very friendly.