Arro Khampa By Zinc Journey Shangri-la
No.15 Donglang Road,Jinlong Street,Old Town
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Staff were very attentive and ensured we had plenty of ginger tea”
“Lovely staff”
“Perfect location, friendliest and most helpful staff you could ever wish for”
“What stood out was the hotel staff, the hotel location, the lobby decor, and the…”
“Room was not huge but perfectly adequate”
“Good breakfast, rooms are nice & spacious”
“Breakfast was excellent”
“Breakfast has enough variety”
“The bedding and towels were very clean”
Overview
Located in the quaint old town in Shangri-La, Arro Khampa Boutique Hotel features design rooms with wooden furnishings. The sun terrace is an ideal place where guests can relax and enjoy the stunning mountain views. Free Wi-Fi is available in all areas. Arro Khampa Boutique Hotel is 5 km from Deqen Airport and 1 km from Shangri-La Bus Terminal. The Ganden Sumtsenling Monastery is a 15-minute drive away. All rooms come with a safety deposit box, a seating area and a flat-screen TV. Free toiletries, shower facilities and slippers can be found in the en suite bathrooms. The hotel offers barbecue facilities, a gift shop and car rentals. Guests can arrange sightseeing trips at the tour desk. Tibetan and Chinese cuisine can be enjoyed at Sama Restaurant.
Traveller reviews
Sam
family_with_children
October 21, 2025
“Magical would love to return one day”
Perfect location, friendliest and most helpful staff you could ever wish for. Amazing wine bar on the roof terrace with incredible view of the temples in the main square. Staff helped organise trips and provided recommendations for restaurants. Loved our stay there and would highly recommend!
MelC2
couple
July 7, 2025
“Great location, friendly staff and comfortable room.”
What stood out was the hotel staff, the hotel location, the lobby decor, and the room. Our taxi could not stop in front of the hotel, but the staff came out to help with our luggage right after our driver called them. We were received by their staff with hot ginger tea and white Tibetan scarves. Our room is spacious and comfortable. The bedding and towels were very clean. There was a heater in the shower too. We had a good rest. We also appreciated that they allowed us to chill at the hotel and served us tea while we were waiting for our flight at night. Don't forget to check out the view at their wine bar on the second floor, where you can see the nearby temple in the GuiShan Park.
Lesley
couple
June 26, 2025
“A fine hotel but on the wrong side of town.”
Beautiful place with an upstairs terrace with fabulous views of the temples on the hill. Room was not huge but perfectly adequate. Staff were very attentive and ensured we had plenty of ginger tea. Breakfast was excellent.
Darrell
family_with_children
June 19, 2025
“A passable experience”
The location was good. Close to many food options, convenient stalls, a large supermarket, and even a pharmacy.
David
extended_group
January 17, 2025
“Lovely centrally located and authentic shangri-la experience!”
Unbelievable location. Lovely staff.
Sabrina
couple
December 27, 2024
“Perfect location in a magical place”
Amazing location, very friendly and helpful staff. Good breakfast, rooms are nice & spacious.
Harold
couple
December 24, 2024
“Great location”
The location is fantastic, making it incredibly convenient for exploring the area. The staff was amazing friendly, attentive and always willing to help. The room itself was spacious and comfortable, which added to the stay's enjoyment. Breakfast has enough variety.
Ai Yat
extended_group
June 5, 2024
“The staff was courteous and helpful. The place was comfortable with a heated floor keeping us wasm”
Charming and comfortable.
Nick
family_with_children
April 20, 2024
“Beautiful charming hotel, very centrally located in Shangri La town”
Amazing place. Really beautiful and very well located. The staff is very helpful and goes the extra mile. Apparently there are many activities organised by the hotel, that we did not know about. When you are there, make sure to inquire about these.
Jean-Paul
family_with_children
March 20, 2024
“Great stay”
Super friendly staff. Took great care of us. Beautiful hotel decorated with local flavors. Great location.
Kris
family_with_children
March 18, 2024
“Perfect base for shangri-la city”
The staff was exceptionally friendly and went above and beyond to make our stay great. We went at off-peak season and the uncle who works the front desk doubled as our driver for a day. He suggested we go to Na Pai Hai and Songzalin Monastery-- we had a great time at both places, and he gave us a great rate. The staff went to our rooms to serve hot yaks milk the winter night-- perfect way to end the night especially for my niece, who is six years old. Breakfast is also fantastic, highly recommend the fried noodles. Super well located in Shangri-la city. We had lots of big luggage and were traveling with a kid, but the hotel helped us with everything including late-night airport transfer, and recommendations on where to eat in the city.
Stefan
couple
February 16, 2024
“Fascinating”
The great atmosphere the big entrance hall with great local tee
CHANYUAN
family_with_children
December 18, 2023
“a warm and homey stay.”
I like the attentive and warm welcome by 央宗and team. my boys specially like to play with 拉姆 and truly miss her when we leave. we had a good time.
Jean-Bernard
family_with_children
June 11, 2023
“À perfect stay at a wonderful Hotel with wonderful owners”
Everything was perfect. From the welcome to the help of the owner to organise visits in the area. It was fantastic!
Anthony
couple
April 3, 2021
“Very friendly welcome to Shangri-la”
Cute boutique hotel, with exceptionally friendly service from airport pick-up, to welcome scarf and ginger tea, to Chinese & Western style breakfast. Rooms comfortable, and nice touches like chess board in the lobby. Very accommodating when we arrived a day late because of a missed flight connection.
Claudia
family_with_children
April 1, 2021
All was just perfect 👌
Facilities
Activities
Games room, Children's playground, Hiking, Cycling, Horse riding, Kids' club, Temporary art galleries, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Wine/champagne, Fruits, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking rooms, Family rooms, Heating, Non-smoking throughout, Designated smoking area, Safety deposit box, Bicycle parking
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden, Terrace, BBQ facilities, Sun terrace, Picnic area, Outdoor fireplace
Parking
Parking, Free parking, Street parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Daily housekeeping, Airport shuttle (free), Lockers, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Private check-in/check-out, Shuttle service (free), Fax/photocopying, Luggage storage, Packed lunches, Car hire, Valet parking, Tour desk
Transport
Airport pick up, Airport drop off
Deluxe Queen Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides a flat-screen TV with streaming services, soundproof walls, Smartphone, a minibar as well as mountain views. The unit offers 1 bed.
Queen Room
Guests will have a special experience as the double room features a fireplace. The spacious double room provides soundproof walls, Smartphone, a minibar, a flat-screen TV with streaming services, as well as mountain views. The unit offers 1 bed.
Deluxe Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room features a flat-screen TV with streaming services, soundproof walls, Smartphone, a minibar as well as mountain views. The unit has 2 beds.
Deluxe Suite
This suite provides a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features soundproof walls, flat-screen TV with streaming services, mountain views, as well as wine/champagne for guests. The unit offers 1 bed.
Hotel Policies
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