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Arro Khampa By Zinc Journey Shangri-la

Hotel

No.15 Donglang Road,Jinlong Street,Old Town

10 nights, 2 adults

USD$1,718

Includes taxes and charges

10 nights, 2 adults

USD$1,718

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

Staff were very attentive and ensured we had plenty of ginger tea

Lovely staff

Great location
9 mentions

Perfect location, friendliest and most helpful staff you could ever wish for

What stood out was the hotel staff, the hotel location, the lobby decor, and the…

Comfortable rooms
7 mentions

Room was not huge but perfectly adequate

Good breakfast, rooms are nice & spacious

Breakfast available
5 mentions

Breakfast was excellent

Breakfast has enough variety

Clean rooms
1 mentions

The bedding and towels were very clean

Overview

Located in the quaint old town in Shangri-La, Arro Khampa Boutique Hotel features design rooms with wooden furnishings. The sun terrace is an ideal place where guests can relax and enjoy the stunning mountain views. Free Wi-Fi is available in all areas. Arro Khampa Boutique Hotel is 5 km from Deqen Airport and 1 km from Shangri-La Bus Terminal. The Ganden Sumtsenling Monastery is a 15-minute drive away. All rooms come with a safety deposit box, a seating area and a flat-screen TV. Free toiletries, shower facilities and slippers can be found in the en suite bathrooms. The hotel offers barbecue facilities, a gift shop and car rentals. Guests can arrange sightseeing trips at the tour desk. Tibetan and Chinese cuisine can be enjoyed at Sama Restaurant.

Traveller reviews

S

Sam

family_with_children

October 21, 2025

9

Magical would love to return one day

Perfect location, friendliest and most helpful staff you could ever wish for. Amazing wine bar on the roof terrace with incredible view of the temples in the main square. Staff helped organise trips and provided recommendations for restaurants. Loved our stay there and would highly recommend!

M

MelC2

couple

July 7, 2025

9

Great location, friendly staff and comfortable room.

What stood out was the hotel staff, the hotel location, the lobby decor, and the room. Our taxi could not stop in front of the hotel, but the staff came out to help with our luggage right after our driver called them. We were received by their staff with hot ginger tea and white Tibetan scarves. Our room is spacious and comfortable. The bedding and towels were very clean. There was a heater in the shower too. We had a good rest. We also appreciated that they allowed us to chill at the hotel and served us tea while we were waiting for our flight at night. Don't forget to check out the view at their wine bar on the second floor, where you can see the nearby temple in the GuiShan Park.

L

Lesley

couple

June 26, 2025

10

A fine hotel but on the wrong side of town.

Beautiful place with an upstairs terrace with fabulous views of the temples on the hill. Room was not huge but perfectly adequate. Staff were very attentive and ensured we had plenty of ginger tea. Breakfast was excellent.

D

Darrell

family_with_children

June 19, 2025

6

A passable experience

The location was good. Close to many food options, convenient stalls, a large supermarket, and even a pharmacy.

D

David

extended_group

January 17, 2025

10

Lovely centrally located and authentic shangri-la experience!

Unbelievable location. Lovely staff.

S

Sabrina

couple

December 27, 2024

8

Perfect location in a magical place

Amazing location, very friendly and helpful staff. Good breakfast, rooms are nice & spacious.

H

Harold

couple

December 24, 2024

8

Great location

The location is fantastic, making it incredibly convenient for exploring the area. The staff was amazing friendly, attentive and always willing to help. The room itself was spacious and comfortable, which added to the stay's enjoyment. Breakfast has enough variety.

A

Ai Yat

extended_group

June 5, 2024

10

The staff was courteous and helpful. The place was comfortable with a heated floor keeping us wasm

Charming and comfortable.

N

Nick

family_with_children

April 20, 2024

10

Beautiful charming hotel, very centrally located in Shangri La town

Amazing place. Really beautiful and very well located. The staff is very helpful and goes the extra mile. Apparently there are many activities organised by the hotel, that we did not know about. When you are there, make sure to inquire about these.

J

Jean-Paul

family_with_children

March 20, 2024

9

Great stay

Super friendly staff. Took great care of us. Beautiful hotel decorated with local flavors. Great location.

K

Kris

family_with_children

March 18, 2024

10

Perfect base for shangri-la city

The staff was exceptionally friendly and went above and beyond to make our stay great. We went at off-peak season and the uncle who works the front desk doubled as our driver for a day. He suggested we go to Na Pai Hai and Songzalin Monastery-- we had a great time at both places, and he gave us a great rate. The staff went to our rooms to serve hot yaks milk the winter night-- perfect way to end the night especially for my niece, who is six years old. Breakfast is also fantastic, highly recommend the fried noodles. Super well located in Shangri-la city. We had lots of big luggage and were traveling with a kid, but the hotel helped us with everything including late-night airport transfer, and recommendations on where to eat in the city.

S

Stefan

couple

February 16, 2024

10

Fascinating

The great atmosphere the big entrance hall with great local tee

C

CHANYUAN

family_with_children

December 18, 2023

10

a warm and homey stay.

I like the attentive and warm welcome by 央宗and team. my boys specially like to play with 拉姆 and truly miss her when we leave. we had a good time.

J

Jean-Bernard

family_with_children

June 11, 2023

10

À perfect stay at a wonderful Hotel with wonderful owners

Everything was perfect. From the welcome to the help of the owner to organise visits in the area. It was fantastic!

A

Anthony

couple

April 3, 2021

9

Very friendly welcome to Shangri-la

Cute boutique hotel, with exceptionally friendly service from airport pick-up, to welcome scarf and ginger tea, to Chinese & Western style breakfast. Rooms comfortable, and nice touches like chess board in the lobby. Very accommodating when we arrived a day late because of a missed flight connection.

C

Claudia

family_with_children

April 1, 2021

10

All was just perfect 👌

Facilities

Activities

Games room, Children's playground, Hiking, Cycling, Horse riding, Kids' club, Temporary art galleries, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Entertainment and family services

Board games/puzzles, Indoor play area

Food & Drink

Wine/champagne, Fruits, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Non-smoking rooms, Family rooms, Heating, Non-smoking throughout, Designated smoking area, Safety deposit box, Bicycle parking

Internet

Internet services, WiFi, Free WiFi

Outdoors

Garden, Terrace, BBQ facilities, Sun terrace, Picnic area, Outdoor fireplace

Parking

Parking, Free parking, Street parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available

Services

Shuttle service, Daily housekeeping, Airport shuttle (free), Lockers, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Private check-in/check-out, Shuttle service (free), Fax/photocopying, Luggage storage, Packed lunches, Car hire, Valet parking, Tour desk

Transport

Airport pick up, Airport drop off

Deluxe Queen Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides a flat-screen TV with streaming services, soundproof walls, Smartphone, a minibar as well as mountain views. The unit offers 1 bed.

Max 3 guests 35 1 bedroom 1 bathroom
Queen Room

Guests will have a special experience as the double room features a fireplace. The spacious double room provides soundproof walls, Smartphone, a minibar, a flat-screen TV with streaming services, as well as mountain views. The unit offers 1 bed.

Max 2 guests 35 1 bedroom0
Deluxe Twin Room

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room features a flat-screen TV with streaming services, soundproof walls, Smartphone, a minibar as well as mountain views. The unit has 2 beds.

Max 3 guests 35 1 bedroom 1 bathroom
Deluxe Suite

This suite provides a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features soundproof walls, flat-screen TV with streaming services, mountain views, as well as wine/champagne for guests. The unit offers 1 bed.

Max 3 guests 56 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printIf guests require a Chinese invoice, extra charges may apply. The property provides free pick-up and drop-off service to and from Diqing Shangri-La Airport or Shangri-la Railway Station. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 3:08 AM

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