“Staff threatened and locked us up. We are a family with two girls at the age of 7”

A very threatening situation happened during our stay. After some problems (which I will mention in detail further below) we were forced to pay the whole amount for our 2 days stay immediately in cash at 19:00 We arrived there at 15:00. We felt further and further unsafe there with our two girls as there were no other guests in the resort at this time. We decided that we want to leave, but we were locked up inside the resort. The security guard, called the manager (Albert) and said to us he will come in one minute. Instead of this two other men in black jackets arrived. We were surrounded by 3 men and locked our girls in our car. We called an Armenian person we know trying to help us in this situation. After a very long time and several conversations / phone calls, which we mainly couldn’t understand (Amenian), we had to pay 50.000 AMD (117€) AND cancel the booking at booking.com from our side. OTHERWISE we could not leave the resort as security guard didn’t open the gate. Now to the problems that arose during our stay: 1. When we arrived at the resort we were taken to a family bungalow that we hadn't booked regarding the pictures shown on booking.com. The man who took us there didn't want us to look around the grounds, which we did anyway. There are actually two family bungalows one the grounds. One has a rather nice view, as shown in the pictures on booking.com, and the other one is right next to the entrance, offering no privacy and a significantly worse view. Noisy construction and welding work was taking place right next to this bungalow during our stay. I spoke to the manager, and after a 10-minute phone call, we were able to move to the "nicer" family bungalow. 2. We were informed that we weren't allowed to consume our OWN food and drinks there, which is NOT stated in the terms conditions on booking.com. Under this condition, I would NEVER have booked this accommodation.

“Hidden gem at Sevan Lake”

The facilities are just perfect for relaxing and enjoy the lake

“Not worth the money”

Directly on the lake side, clean bathroom, hot water and nice bed linen. We had been lucky: newborn puppies made the one night endurable.

We had such a lovely stay. The team was incredibly warm and welcoming, huge thanks to Sarkes, Spartak, and everyone else for making us feel at home. The lake views are absolutely beautiful, and the bungalow stays warm and cozy even at night. Thank you for the hospitality and the great memories ❤️

the structure, the location, the tranquility, the wonderful view, the dinner

It was a really great view and the house itself is pretty clear.

“Lovely short stay by the lake”

Great facilities on the lakefront, they had a Sauna available to book and nice food delivered to your cabin. Accommodation feels very modern and clean, we were able to use a taxi app to get a driver to take us to the peninsula to see the local sites nearby very easily.

Location is good

Perfect staff, tasty food, proximity to lake, calm area.

“Cabin by the Lake with a picture perfect view!”

The cabin was lovely and we had everything we needed. Beautiful view of Lake Sevan in the morning.

the beautiful view, lake side

“Great location and staff”

A nice private cabin next to the lake with friendly staff and a great bed.

“Overall, it was super nice, definitely recommend renting a bungalow and enjoying Sevan.”

Great service, friendly staff, good food and beautiful views of Sevan.

Great location, well done tiny houses. Direct at the lake. Great breakfast. Nice people. Loved it!

Great newly built place on sevan lake.

Excellent stay for the family. Be it summers or winters. So peaceful and excellent staff. The stay was amazing and their food was delicious too.

“Perfect Place for Lake Sewan”

The view from our bungalow directly onto the lake was beautiful. The manager takes good care of his guests. Upon arrival, we were able to choose our dinner for the evening from an extensive menu. The trout with side dishes was delicious, and the breakfast in the morning was also great—the best we had on our trip through Armenia. We would stay here again anytime. Many thanks to Albert and his wonderful team!

Nice place, house and good services. Helpfull staff.

“Highly recommend this spot to all tourists around the world. Armenian’s hospitality as its best.”

Great location, great and so hospitality people. We arrived early check-in but the staff organised us breakfast, hot tea and good cheer.

“Absolutely recommend! One of the best stays i have had in Armenia. 🇦🇲 the nicest people will be hosting you! ❤️”

Absolutely amazing place to stay at! ❤️ the hosts are the nicest, they prepared the most delicious herbal tea with honey for us 🙏 waking up to the sunrise over the magical lake is so calm, peaceful and relaxing. And the food is amazing! 10/10 I recommend to stay here!