Hotel Universo
Dorfbahnstraße 52
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Location near ski”
“Nearby a little supermarket”
“We got a free room upgrade - thank you very much”
“So we preferred to have breakfast in our room”
“Wonderful position, comfortable e spacey apartment well equipped, great staff”
“Incredibly kind and helpful staff, great location and vibe”
“Delicious breakfast”
“Breakfast is good but for the family 0f 2 adults, 14 years daughter and son 9 ye…”
“Totaly not money worth”
“Great value for the price, 2 bathrooms, location in city center, very comfortabl…”
Overview
Situated in Serfaus, Hotel Universo features a wellness area with a sauna, a steam bath and a sun bed, as well as rooms with a flat-screen cable TV and a balcony. In the evenings, an entertainment programme is provided. The cable cars Komperdellbahn and Alpkopfbahn are within 650 metres. Free WiFi is at guests’ disposal throughout the hotel. The Alpine-style rooms are fitted with a bathroom featuring a bathtub and a hairdryer. A breakfast buffet is offered in the mornings. A games room is available for the children’s entertainment. In good weather conditions, a sunbathing terrace is provided as well. Ski passes can be bought at Hotel Universo and a ski storage room with a ski boot dryer is available at the premises.
Traveller reviews
Helga
extended_group
February 1, 2026
Top ligging in het centrum
Guido
family_with_children
February 22, 2025
Location near ski
Marco
family_with_children
August 24, 2024
“Great stay :-) super-recommended!”
Wonderful position, comfortable e spacey apartment well equipped, great staff!
Urs
couple
June 30, 2024
“Schmuckes Hotel zentral gelegen”
The hotel is located almost in the middle of the village, but due to the car speed limit on 20 km/h it is quite and not loud. Nearby a little supermarket. Nearby the subway station CENTRAL. Very nice bistro integrated within the hotel. Delicious breakfast. We got a free room upgrade - thank you very much!
Rocio Teresa
couple
April 19, 2024
“Fabulous stay in the middle of Serfaus. The place to be!”
Incredibly kind and helpful staff, great location and vibe. We would love to come back!
Jan
family_with_children
March 8, 2024
“Badly spent money”
Totaly not like the photos. Totaly not money worth
Ekaterina
family_with_children
February 7, 2024
“Thank you for your warm atmosphere in the hotel. And I hope to see you soon next year!”
Breakfast is good but for the family 0f 2 adults, 14 years daughter and son 9 years old - too expensive - as they do not eat much. So we preferred to have breakfast in our room. The supermarkets are close to the hotel, and there are everything that is necessary to prepare breakfast. Location is perfect you can take metro that is just 1-2 minutes from the hotel or walk 7-10 minutes. Friendly and helpful stuff! Beautiful reception! Incredible facilities of the spa area!!! But I would prefer "happy hours" or 1 hour when families can go together in sauna with kids. As kids under the 16 y o are not permitted. It is really warm in the hotel and if necessary you may ask to turn on the heaters in the room.
Lieke
extended_group
January 24, 2024
Great value for the price, 2 bathrooms, location in city center, very comfortable swimming pool/ sauna area. Across the street there is a nice bakery. Top for wintersport: rent a locker at the ski lifts, although the walk is not too long it can be quite strenuous with all wintersport gear.
Hetty
family_with_children
December 31, 2023
“Great apartment”
Centrally located, near supermarket and metro. Nice atmosphere in the lobby and wine bar. Apartment could have used a bit more of that. Apartment nice size, good beds, spacious bathroom and kitchen. You don't hear noises or anything from other apartments.
Graham
couple
July 7, 2023
Breakfast and Staff
Mor
family_with_children
June 25, 2022
Location is very good, beds are very comfortable, size of rooms is very good, the lady in the front desk was very friendly. Furniture are in a high quality
Facilities
Activities
Sauna, Skiing, Spa and wellness centre, Hiking, Cycling, Hammam, Indoor pool, Indoor pool (seasonal), Spa facilities, Steam room, Spa lounge/relaxation area, Fitness/spa locker rooms
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Breakfast options, Snack bar, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Minimarket on site, WiFi available in all areas, Pets allowed, Non-smoking rooms, Family rooms, Non-smoking throughout, Lift, Safety deposit box, Heating
Internet
WiFi, Free WiFi, Internet services
Outdoors
Outdoor furniture, Outdoor fireplace, Sun terrace, Terrace
Parking
Parking, Parking garage, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Infinity pool, Heated pool, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
Key card access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Daily housekeeping, Room service, Airport shuttle, Laundry, Ironing service, Barber/beauty shop, Tour desk, ATM/cash machine on site, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area
Ski
Ski equipment hire on site, Ski storage
Transport
Airport pick up, Airport drop off
Apartment with Balcony
This apartment includes a kitchenette, a seating area, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also offers a coffee machine, a dining area and a flat-screen TV with cable channels. The unit has 2 beds.
Apartment with Balcony
This spacious apartment comprises a kitchenette, a seating area, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a coffee machine, a dining area, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
Apartment with Balcony
This apartment includes a kitchenette, a seating area, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is comprised of a dining area, a flat-screen TV with cable channels a coffee machine and a balcony. The unit has 2 beds.
Apartment with Balcony
This spacious apartment consists of a kitchenette, a seating area, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also provides a coffee machine, a dining area and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with Balcony
This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also offers a coffee machine, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with Balcony
This apartment comes with a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also features a coffee machine, a dining area and a flat-screen TV with cable channels. The unit has 1 bed.
Apartment with Terrace
Boasting 2 bedrooms, this spacious apartment has 1 bathroom with a bath, a seating area and terrace where you can relax. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a coffee machine, a dining area, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
Apartment with Terrace
This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The fully equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a coffee machine, a seating area, a flat-screen TV with cable channels and a terrace. The unit offers 3 beds.
Apartment with Terrace
Boasting 2 bedrooms, this spacious apartment has 1 bathroom with a shower, a seating area and terrace where you can relax. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also offers a coffee machine, a dining area and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with Terrace
Featuring 1 bedroom, this apartment offers 1 bathroom with a shower, a seating area and terrace where you can relax. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is comprised of a dining area, a flat-screen TV with cable channels a coffee machine and a balcony. The unit has 2 beds.
Apartment with Terrace
This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace, this apartment also provides a coffee machine, a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.
Apartment with Terrace
Boasting 2 bedrooms, this apartment has 1 bathroom with a bath, a seating area and terrace where you can relax. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a coffee machine, a dining area, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
Double Room with Balcony
Alpine-style room with a flat-screen cable TV, free WiFi, a balcony, and a bathroom with a bathtub and a hairdryer.
Family Suite
This spacious suite comprises 1 living room, 4 separate bedrooms and 1 bathroom with a bath and a shower. Featuring a terrace with mountain views, this suite also provides a coffee machine and a TV with cable channels. The unit offers 3 beds and 1 futon.
Hotel Policies
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