Family hotel. Everyone is happy to help with anything. Clean, close to the cable cars, close parking. Rich breakfast. And finally a small gift for the road as a surprise... Perfect place.

Made a booking the same day as arrival. 30 minutes before. Had driven long way with small kids. Chose the hotell since it was one of few who accepted bookings at that hour. (21) when we arrived we found out that the reception closed 17. A restaurant worker helped us contact the owner, and after a stressful 45 minutes we at least got a room. The room was not prepared for guests and there was no bedding for our daughters. The fridge was not working and all food and medicine we brought was ruined. (Fridge on the room is a criteria we always chose since we have medicine). We slept almost nothing and in the morning they had the rudeness to ask for more money since they in their mind gave us a larger room. But for us it was for no use since the bed was not made and the girls slept in the king size bed and we taking turns. They refused to take any responsibility due to the fact that they approved and accepted reservation that they could not fulfill if it wasn’t that a nice restaurant worker in the bar next door chose to help us.

“Might be a good place for winter sports”

I’m sorry to say but the room was extremely hot, the heating was still on although it was in de mid of summer and there was no way to cool down the room temperature

Good breakfast selection. Very close to the cablecars too! Check-in and check-out was very quick and easy. The rooms were clean too>

“Great location, fine facilities and friendly staff.”

Breakfast was excellent, wide variety of food, fruit, veggies, bread and toppings: cold cuts, spread and cheeses. The staff is very friendly and provided superb service.

The front of house staff were wonderful. Its a great location close to the lifts, but then there is also the amazing train that makes everything accessible. Breakfast was exceĺlent.

“wonderful stay”

all wonderful, friendly stuff

“Brilliant”

Ideally situated loads to do excellent decor lovely rooms can’t speak highly enough of the place.

“Amazing hotel”

Amazing breakfast, friendly staff and we got a clean and big room. The location is perfect and the hotel has all the facilities you need.

“great hotel on perfect location!”

perfect location, great staff, beautiful hotel, good breakfast, very good wellness center and overwhelming SERVICE!

“A Hotel for a memorably good stay.”

Lovely welcoming family run hotel, with good sized bedroom & superb Sauna, Steam Room & rest area. Breakfast was the best & good dinner in the adjacent Stübl but times were either 6.30 or 8pm, as seemingly all Serfaus restaurants. Extremely good location for ski lifts, Ubahn & bus stop from Landeck (regular service to train). Ski lockers at Bacher Sport, free to Hotel guests, large & v convenient. Excellent Ski Hire there too. In summary,loved it all, thank you Kirschner Family.

Location is amazing. Close to all Gondolas. The Saunas at the SPA are great. Service was good. We got old room from old wing and complained about it asap and lackily there was a new room available for all week and we moved to much bigger and newer room free of charge. Thank you Gabriella. This made our vacation much better.

“It was perfect New year family holiday in Serfaus and Hotel Gabriella”