Location and beach

“Amazing resort but not 5* Quality”

The resort was amazing and very spacious so plenty of room to move around enjoy the beaches.

“Awesomee”

Best place i stayed in in sarande the locationthe staff were super nice nd helpful highly recommend

I am very disappointed with our recent stay at your hotel. Unfortunately, our experience was far from what we expected, especially given the rate of €355 per night. Firstly, we were surprised to find that the whole family had been accommodated in one room, without an en-suite as we anticipated. Additionally, the shower was a major issue—after just 10 seconds of hot water, it would turn cold for several minutes before becoming hot again. Despite raising this issue with the reception daily over our six-night stay, no effort was made to move us to another room or to fix the problem. Moreover, the breakfast offered was very plain and lacking in variety, leaving us with limited options to eat each morning. Having spent the past 10 years vacationing in Saranda, I’ve experienced much better accommodations, and I am genuinely disappointed by this stay. I hope that you will take these concerns seriously and consider making improvements for future guests.

I am very disappointed with our recent stay at your hotel. Unfortunately, our experience was far from what we expected, especially given the rate of €355 per night. Firstly, we were surprised to find that the whole family had been accommodated in one room, without an en-suite as we anticipated. Additionally, the shower was a major issue—after just 10 seconds of hot water, it would turn cold for several minutes before becoming hot again. Despite raising this issue with the reception daily over our six-night stay, no effort was made to move us to another room or to fix the problem. Moreover, the breakfast offered was very plain and lacking in variety, leaving us with limited options to eat each morning. Having spent the past 10 years vacationing in Saranda, I’ve experienced much better accommodations, and I am genuinely disappointed by this stay. I hope that you will take these concerns seriously and consider making improvements for future guests.

“unfortunately we had booked 2 weeks and would have left early had we been aware of the problems.”

Breakfast did not contain granola or porridge, fresh fruit was lovely, too much fried and fatty foods. The views were outstanding and the food I. The dinning room was outstanding along with the lovely staff there and at breakfast.

“Beautiful views, comfortable and very clean rooms”

We had a room where the shower temperature would shift from cold to extreme hot. It wasn't safe because you could burn yourself. Lastly, my records showed we paid on booking.com. When we checked out, they needed to charge us. The receptionist kept validating how the hotel needs to ensure customers don't say they didn't stay at the hotel so there's another verification. I didn't fully understand because from my perspective, I paid on booking.com (same rate when I booked as booking directly via your hotel), and was concerned we were paying twice. While the hotel openly protects themselves, I need to protect myself in getting charged twice. I've booked in 7 continents bc I've traveled the world. I'm quite certain your receptionist hasn't so don't teach me, a 54 year old, about how things work. I paid a while ago with a visa. There's no refund but the question was being charged twice. Now we will need to sort out charges when we return to see if we were double charged. Regarding the food, it was terrible, especially compared to 7 years ago. Changed drastically. Eggs looked like plastic, the only meat were hot dogs. Stop calling that "sausage" because it's a hot dog, which I would only serve my dog. Unsure if we would stay again. Maybe, but I'm certainly not going to be schooled by your front desk again.

“Great Hotel & Staff, excellent breakfasts very poor spa area.”

The hotel was excellent with the staff extremely helpful especial praise to the guys parking the car - their service and great helpful manner was outstanding. The breakfast's were the best I have come across and on the day we were leaving early on a trip we had an amazing picinc breakfast made up for us.

“Amazing! T”

Paradiseeeee

Tricky as we were the only guests and the last before the hotel closed. Breakfast was nice, rooms OK, views lovely. Restaurants a short walk away, though a cute little garden area on the main road.

“Fantastic stay!”

Beautiful resort with great location. Lovely helpful staff that went out of their way to make my daughter's 30 th birthday special. Thank you.

“I ask the staff to put the tv on the lobby they refuse to turned on”

Property beautiful

“Wonderful experience”

Excellent services

“Pleasant Stay in Sarande”

Deluxe room had great views of the ocean, really enjoyed watching the sunsets most evenings. The rooms were a little dated but kept very clean. The lounges on the deck beyond the pool were very comfortable and a relaxing place to sit. There is a bus stop not too far from hotel that goes to Ksamil.

“Great location, everything else is average”

The location was good as it was away from the noise of the main port. Convenient to have access to beach, cafe and swimming pool.

“Nothing great, nothing bad”

Service was good, it made for a simple stay

“It was a nice, relaxing visit”

Beautiful views, lovely staff.

“Splendid wedding, well catered, pleasant staff”

Didn't have breakfast. Heard coffee wasn't good

The location

“Overall, great location but lacks few things for a 5*. I would give this hotel between 3 and 3.5*”

Location and the available parking was great. The beach built out wooded platform looked great. Restaurant terrace also had an amazing view. Very please with the building set up.