“Grand Ma and Pa”

The location and the facilities

We had a truly enjoyable stay at the hotel. The food was very delicious, and the buffet was rich and satisfying at every meal. We would especially like to thank the guest relations team for their warm welcome and for calling us in advance with helpful information. Their professionalism made a great impression. Special thanks to Ms. Aya, Ms. Fatma, and Ms. Nebile. Their knowledge of Arabic was a great help to us, and they supported us in every way throughout our stay. The hotel’s natural surroundings, fresh air, and forest walking trails were incredibly relaxing. I highly recommend this place to anyone looking for a peaceful vacation in nature.

“It was the write present which I did to my family”

The location is sublime The staff went over expectations The spa and the Turkish hammam was the perfect potential.

“High value for money spent”

Food, and other activities

“Great place for family gatherings”

Family hotel, the food, the rooms, special indoor swimming pool for ladies, kids friendly hotel.

“. Thank you, Miss Aya, for your kind treatment of us.”

The place is very beautiful, the hotel is beautiful and very clean, the food is excellent, the room facilities are very good, and the staff is very respectful and honest, because I forgot very valuable belongings in the hotel and Miss A called me to return to receive them, so thank you very much

“Great relaxing vacation.”

I had a wonderful stay. The rooms were clean, comfortable, and well-equipped. The location was convenient, and the overall atmosphere was welcoming and peaceful. This was my second time staying at this hotel, and I came back because I had a good experience before and defiantly it will not be the last.

Very very nice place And food and facilities

“Good but I will not visit again”

We had a problem with the room temperature and the air conditioning wasn't cooling, so I wanted to cancel my reservation. Ms. Nabila (Relationship Officer) offered us many rooms, but unfortunately the air conditioning system in the resort is bad. She tried for more than 3 hours to find us a satisfactory room. She gave us a 10% discount on massages, offered us a free bowling alley, and offered us a cold drink and a late checkout to make up for the lost time. All of this was in an attempt to satisfy the guest and make their stay comfortable. Honestly, she deserves a higher position than this for her wisdom and professional approach in absorbing the guest's anger.

We had a truly enjoyable stay at the hotel. The food was very delicious, and the buffet was rich and satisfying at every meal. We would especially like to thank the guest relations team for their warm welcome and for calling us in advance with helpful information. Their professionalism made a great impression. Special thanks to Ms. Aya, Ms. Fatma, and Ms. Nebile. Their knowledge of Arabic was a great help to us, and they supported us in every way throughout our stay. The hotel’s natural surroundings, fresh air, and forest walking trails were incredibly relaxing. I highly recommend this place to anyone looking for a peaceful vacation in nature.

The hotel is excellent with super clean rooms. Both breakfast and dinner offered a good variety of options. The housekeeping staff were friendly and always ready to help.

The hotel is located on the hill side with very nice courtyard and pool. Staff are friendly. Rooms are cleaned and well maintained. Just too few area to hang clothes and towels. We enjoy the breakfast and dinner, and it provides free tea time too. Overall food is good, the variety for meat and carbohydrates options can be enhanced. We ate few kofte which are not fully cooked. Desserts are good and better than expected. As the outdoor slide pool not open yet, we went to indoor swimming pool which is enough for my daughter to have fun. We went on weekdays so most of the facilities are empty. Women hamman is nice but the toilets are far. There is a little trail walk in the forest opposite to the hotel. Overall the hotel is good, and we are happy to recommend it.

Everything, fabulous service all around. Hotel was very clean, foods were always great, spa facilities were top quality. They were so kind to give us extra offers due to our honeymoon. Ms. Nabila was very helpful and generous to offer late exit.

“👍”

Location was verygood and rooms was good.. food so nice and delicious..

Restaurant, pool varieties, rooms, staff

“For sure will come again”

This place is amazing , rooms is very nice everything is amazing there I really loved it

“For sure will come again”

This place is amazing , rooms is very nice everything is amazing there I really loved it

“I had an amazing stay at Elite World Grand Sapanca, as this is my second visit to this wonderful property, it’s still st”

I had an amazing stay at Elite World Grand Sapanca, as this is my second visit to this wonderful property, it’s still stunning and the level of service is amazing! Special thanks to Nabila from Guest Relations and Ali and Yoren from the Front Office Team for making my experience truly exceptional. Your warm hospitality and attention to detail made me feel so welcome. The spa experience was incredible, and I left feeling rejuvenated and refreshed. I am deeply grateful for the wonderful service and memorable stay. I highly recommend this hotel for an unforgettable and luxurious experience. Can't wait to come back!

“A wonderful hotel and greens everywhere”

Amazing location, friendly staff and wonderful stay

“Good place for relax”

Every thing was great