Don Quijote Family Homestay
Calle San Ignacio de Loyola 4069 piezas
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Why people book this hotel
“Friendly and fixed every problem”
“Cecilia and her husband were wonderful hosts”
“The location is far from the centre, but the subway/metro is very close and you …”
“The location is like 5 minutes walking time from the metro so you’re in the city…”
“The shower is hot and the bed is comfortable”
“Comfy and soft bed”
Overview
Hostal y Pension Don Quijote is set in Santiago. The property features a terrace, as well as a shared lounge. Hostal y Pension Don Quijote offers a children's playground. You can play billiards at the accommodation. Round-the-clock assistance is available at the reception. The nearest airport is Santiago International Airport, 23 km from the property.
Traveller reviews
Roman
solo_traveller
February 26, 2024
“Really bad accommodation!”
Nothing.
Arturo
solo_traveller
March 11, 2023
“Very friendly owners, but do not deserve the 9.1 superb score on booking”
The owner is an amazing woman that will welcome you in her house as part of the family. The location is far from the centre, but the subway/metro is very close and you could visit Santiago without a problem
Daniel Valdizan
couple
February 25, 2023
The family running the place are very nice and attentive. We got picked up at almost 1AM without a problem.
Scott
couple
December 28, 2022
The owners were amazing! Friendly and fixed every problem. They can't be praised enough. Not only did we get to stay we were given Christmas dinner and santa visited and gave presents for or kids. Everyone was welcoming and friendly.
Andrew
family_with_children
November 19, 2022
“Had a lovely time. Everyone was so friendly and accommodating.”
Cecilia and her husband were wonderful hosts. I felt very at home here. The hostel had a lot of character and really loved the friendly vibe around the place. Hopefully I can return soon!
Guest
solo_traveller
November 4, 2022
“Awesome hospitality, well located”
I haven’t seen such hospitality by a host ever before. They were all so kind and helpful! The location is like 5 minutes walking time from the metro so you’re in the city centre in like 15 minutes. And the neighbourhood is very calm
Dermot
couple
September 4, 2022
I rarely give detailed or negative reviews but I feel this one is required. The rating for this hostel is not reflective of the accommodation. All previous 8 or 9 rated hostels we have stayed at have been of a certain standard, this did not meet that. This place should be in the 6 ratings in our opinion (passable for 1 night). The positives are, the host is very nice and the family are kind and accomodating. We were even able to check in early in the morning and were given metro cards to use free of charge. The shower is hot and the bed is comfortable. The kitchen is well equipped and large, however is cluttered and disorganized.
stevemann5150
solo_traveller
August 20, 2022
Very friendly hosts
Clara
couple
July 31, 2022
“Some good, some bad. Cheap place to stay, but doesn’t live up to the expectations of the high rating.”
Comfy and soft bed. Felt very safe and secure with good house security. Huge TV with Netflix in the room. The kitchen had filtered tap water and lots of supplies. Cecilia, the host, was generous when explaining the use of the facilities.
Drex
solo_traveller
March 10, 2022
“Every time I visit Santiago I will come back to the same place”
I liked that the manager, Mrs. Cecilia, does a great service, i recommend that's place
Facilities
Activities
Fitness centre, Games room, Children's playground, Karaoke, Entertainment staff, Nightclub/DJ, Kids' club, Evening entertainment, Public Bath, Temporary art galleries, Pub crawls, Stand-up comedy, Movie nights, Walking tours, Bike tours, Tour or class about local culture, Live sport events (broadcast), Bingo
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Entertainment and family services
Board games/puzzles, Indoor play area, Kids' outdoor play equipment
Food & Drink
Fruits, Coffee house on site, Snack bar, Breakfast in the room, Restaurant
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Family rooms, Safety deposit box, Designated smoking area, Chapel/shrine, Heating
Internet
WiFi, Free WiFi, Internet services
Kitchen
Shared kitchen
Outdoors
Outdoor furniture, Garden, Terrace, BBQ facilities, Sun terrace
Parking
Parking, Parking on site, Private parking, Parking garage
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Digital key access
Services
Shared lounge/TV area, Daily housekeeping, Shuttle service, Strollers, Express check-in/check-out, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Car hire, Fax/photocopying
Transport
Airport pick up, Airport drop off, Public transport tickets
Hotel Policies
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