Apart Lyon Suite
Nueva de Lyon 0170, Edificio Costa Lyon
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Why people book this hotel
“Location”
“Rooftop pool, bed was comfortable, location - close to metro and some of the sig…”
“Spacious, easy communication, helpful on the way via WhatsApp”
“Great location, safe, nice swimming pool, friendly staff”
“Strong wifi, aircon is good, nice bed, kitchen had everything we needed for a tw…”
“Great location and the two bathrooms were great with 5 of us”
“More an airbnb, difficult to ask questions as there was only security guard, but…”
“The absolute highlight is the roof terrace and the pool”
“The cleaning every second day and the location were just great”
“It was really clean”
Overview
Set 700 metres from Costanera Center, Apart Lyon Suite offers accommodation with an outdoor swimming pool, a fitness centre and a 24-hour front desk for your convenience. Free WiFi is featured and private parking is available on site. Offering a balcony, some units are air conditioned and feature a dining area and a seating area with a cable flat-screen TV. There is also a kitchen in some of the units equipped with a microwave, a fridge, and an oven. A terrace is available for guests at Apart Lyon Suite to use. Santiago Cable Car is 1.8 km from the accommodation, while Parque Bicentenario Santiago is 2.6 km away. The nearest airport is Santiago International, 21 km from Apart Lyon Suite, and the property offers a paid airport shuttle service.
Traveller reviews
Scott
solo_traveller
April 23, 2026
AVOID AT ALL COSTS!!!!! THIS APARTMENT IS A SCAM!!!! I attempted to pay for my stay prior to my arrival, I also attempted to pay upon my arrival at the building. I was told on both occasions that payment could not be made via Booking.com, nor via the front desk of the building. So despite the effort on my part, payment was not taken.. The morning after my arrival I received a Whatsapp messaging telling me I had to pay immediately and in person (payment via PayPal or bank transfer was not an option either apparently). This wasn't possible as I was not at the apartment at the time. It was agreed that someone would come to the apartment and take payment at 8pm that evening. However, I returned to the apartment later in the day to find that I had been locked out. When I inquired via WhatsApp as to why I was locked out, I was told it was due to non-payment. So I had to sit outside the door of the apartment for 20 minutes waiting for somebody to arrive to take payment (in cash) and reactivate my access to the apartment. As a result of this, I missed a city tour which I had already pre-booked and pre-paid. No apology was given. On the second day of my stay, I again returned to the apartment in the evening to find that I had been locked out. I again had to contact the owners via WhatsApp to request that they reinstate my access. On this occasion no explanation was given as to why I was locked out, and no apology was given. The day after I left the apartment, I received multiple threatening WhatsApp messages from the owner calling me names that I will not put on a public forum. They demanded that I make a further payment for my stay at the apartment otherwise they were going to phone the police and prevent me from leaving Chile. I am currently contacting Booking.com to report this. I have no idea what type of business these people are running, but please avoid.
Even
solo_traveller
February 19, 2026
Spacious, easy communication, helpful on the way via WhatsApp
Jackie
couple
February 7, 2026
“Don’t book this place”
Location
Helen
family_with_children
January 10, 2026
“Great location and pool”
Rooftop pool, bed was comfortable, location - close to metro and some of the sights. Showers were excellent, having a balcony.
Anton
solo_traveller
January 8, 2026
they came to me in the morning and woke me up to demand payment, although we agreed that I would come myself at the appointed time with the money
Elena
couple
December 22, 2025
Great location, safe, nice swimming pool, friendly staff
HEATHER
couple
November 5, 2025
Great location, all clothing shops/department stores, big mall, restaurants, cafes, supermarkets, metro. All in the surrounding area. Strong wifi, aircon is good, nice bed, kitchen had everything we needed for a two night stay. Secure and safe building. Nice little balcony. Nice and new bed sheets. Really enjoyed staying here, we’ll book this one again.
Lainie
family_with_children
August 4, 2025
“Clean comfortable and great central location”
Great location and the two bathrooms were great with 5 of us
Laura
couple
December 31, 2024
More an airbnb, difficult to ask questions as there was only security guard, but location was good and pool was great
Thomas
couple
December 7, 2024
“Fantastic location. A few improvements would make for a better experience.”
Possibly the best location to stay in Santiago - safe area with good shops/restaurants/cafes around and metro only a couple of minutes walk. Very good communication from staff in advance to know how we'd access the room. Also recommended a driver which was very helpful.
Christopher
family_with_children
November 30, 2024
“Great location poor cleanliness”
The location was perfect and the area safe for families. Good view from balcony.
Cecil
solo_traveller
November 29, 2024
Owner very efficient, contacted me via WhatsApp to confirm booking and arrangements for access and finalise payment. Housekeeping every 2nd day. Apartment at rear but very pleasant and easy access from subway and buses.
Katarzyna
solo_traveller
July 1, 2024
The cleaning every second day and the location were just great ! Communication was also great and the people were nice and helpful.
Kate
solo_traveller
May 14, 2024
The location of the apartment is fantastic, the building is right in the middle of Providencia and right next to the river. Close to a metro station, a supermarket and the Costanera centre. The apartment was a good size. It was quiet to sleep and the bed was pretty comfy. It was really clean. The building is really nice, and the staff who work in the building (but don't work for the company renting the apartment) were all really friendly and helpful. The absolute highlight is the roof terrace and the pool. The terrace has a decent number of sun loungers, and gets loads and loads of sun. The pool is compact but still big enough to swim. And the views are fantastic. It was such a wonderful place to spend time, I really enjoyed it.
Giulia
couple
April 21, 2024
“Perfect apartment for 2 people in Providencia”
Good position, comfortable apartment
Simon
solo_traveller
March 23, 2024
Location. Size and facilities
ANA
extended_group
January 25, 2024
Very well kept flat and kind staff
RichardEvert
solo_traveller
May 2, 2023
Owner very efficient, contacted me via WhatsApp to confirm booking and arrangements for access and finalise payment. Housekeeping every 2nd day. Apartment at rear but very pleasant and easy access from subway and buses.
Hansraj Singh
couple
April 13, 2023
“its was okay.”
location was great Host was nice.
Nikolett
solo_traveller
April 10, 2023
“Great location for spend your days in Santiago”
Great location, close to the Parque Metropolitano. Many shops around and Costanera Center.
Facilities
Activities
Fitness centre, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options
General
Lift, Safety deposit box, Heating, Non-smoking rooms, Family rooms, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Terrace, Sun terrace, Outdoor pool (seasonal)
Physical distancing
Cashless payment available
Pool and wellness
Swimming pool, Swimming Pool, Sun loungers or beach chairs, Rooftop pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Self check-in
Passport/ID information collected online before you arrive, Digital key access
Services
Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Meeting/banquet facilities, 24-hour front desk, Airport shuttle
Transport
Airport drop off
One-Bedroom Apartment
Guests will have a special experience as this apartment provides a rooftop pool. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with city views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Studio Apartment
This apartment features a rooftop pool. Featuring a private entrance, this air-conditioned apartment comprises a kitchen, 1 bedroom and 1 bathroom with a bath and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with city views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Two-Bedroom Apartment
The rooftop pool is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 3 beds.
Hotel Policies
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