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Casa Josefa Hotel

Hotel

14 Canton Tzanjuyu, Santiago Atitlán, Sololá

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hotel

Why people book this hotel

Friendly staff
11 mentions

From the moment I arrived the staff was so helpful and welcoming despite my poor…

The room was clean and the personnel extremely kind and helpful

Comfortable rooms
11 mentions

I was early and they allowed me to leave my bag at reception while the room was …

Beautiful quiet place with a lovely garden

Pool
11 mentions

The lush gardens and the pool were a treat

Beautiful garden, flowers, pool

Great location
9 mentions

The location is fantastic

Central location, large room, lovely outside space

Clean rooms
9 mentions

Staff is available and helpful Very close to the dock of Santiago Atitlan The po…

The staff work incredibly hard and are constantly cleaning the property

Free Wi‑Fi
2 mentions

WiFi is blazing fast

Internet in the courtyard was great

Overview

Casa Josefa Hotel is offering accommodation in Santiago Atitlán. All rooms boast a kitchen and a private bathroom. Free WiFi is provided. The guest house had swimming pool and sauna. Panajachel is 40 km from Casa Josefa Hotel.

Traveller reviews

G

Genade

couple

April 12, 2026

7

Great place to stay in Santiago Atitlan!

Staff is available and helpful Very close to the dock of Santiago Atitlan The pool is nice The accommodation was clean & spacious Good restaurants very close There’s a kitchen so you can make your own breakfast if you want

M

Mary

solo_traveller

March 18, 2026

9

Restful

The lush gardens and the pool were a treat

M

Melissa

solo_traveller

January 24, 2026

9

Excellent stay at a beautiful property.

I was so happy with my stay at Casa Josefa! From the moment I arrived the staff was so helpful and welcoming despite my poor Spanish. I was early and they allowed me to leave my bag at reception while the room was readied and I was invited to use the garden, pool, and patios. The staff work incredibly hard and are constantly cleaning the property. It is immaculate. The location is fantastic. It’s a short walk from the dock (no tuk tuk required) and despite being right near all the action is surprisingly quiet. Definitely the quietest accommodation I’ve had around the lake. Only real noise was kids playing in the alleys and rather randomly the occasionally turkey gobble from an adjacent roof. There is of course traffic noise from the street but as the hotel is located up and alley it’s not very loud and it quiets down very early at night. There are lots of restaurant and coffee shop options within a few blocks and a small kitchen facility available to refrigerate and prepare simple food.

J

Jasmine

couple

January 6, 2026

7

Clean, centrally located with lovely staff and outdoor space

Central location, large room, lovely outside space

H

HELEN

solo_traveller

January 4, 2026

7

Best of the options in Santiago

K

Karina

solo_traveller

December 30, 2025

9

Beautiful quiet place with a lovely garden. Even though is central it’s quite silent and calm. The room was clean and the personnel extremely kind and helpful!

C

Camilla

solo_traveller

November 11, 2025

10

A beautiful residence with a lush garden providing a relaxing space to sit and read.

The beautiful garden. Like an oasis in the city centre.

C

Claire

couple

August 17, 2025

8

The hotel is beautiful, very green and well kept. Close to boats and lots of restaurants.

E

ewa

extended_group

August 14, 2025

8

Overall very good experience. I would come back there for sure.

Great location, In the center of everything and very close to the lake. Beautiful garden, flowers, pool. Very nice , friendly stuff. Highly recommended.

E

Ewan

couple

July 20, 2025

8

An almost perfect paradise

Beautiful gardens, friendly staff, a usable kitchen, stunning views of the volcano and the pool was a nice bonus. Great location just 5 mins walk from the docks & 5 mins walk to the main market.

M

Mo

couple

May 15, 2025

9

Amazing oasis in a noisy town

Beautiful place. Amazing garden and swimming pool. Lovely staff. Everything great.

C

cristina

couple

May 5, 2025

9

Basic room,nice hotel with the pool. The position is fine between the harbour and the main plaza.Helpful staff.

B

Bartłomiej

couple

March 23, 2025

9

Very clean, great personal easy check in and out, perfect location

S

Susan

couple

March 13, 2025

10

Lovely hotel in gritty, fascinating Santiago which we loved. Small kitchen that you can cook in. Clean pool and nice garden with several spots to chill out and a view from the roof. The hotel looks like it's been extended over the years and I think the new rooms are probably brighter than those on the ground floor. Our room was definitely a little dark, but it was clean and comfortable. Josefa and the women working in the hotel were all lovely. There was lots to see and do in Santiago. Great birding and we saw a quetzal

T

thomas

couple

February 24, 2025

9

The rooms were nice and the staff were friendly. Close to the ferry dock.

B

Briana

couple

January 16, 2025

9

Comfortable, clean, and great location!

O

Oleg B.

solo_traveller

November 25, 2024

9

A nice comfortable base for your stay in Santiago

A quiet fairly modern hotel just a few minutes away from the dock. Small fenced green courtyard, clean rooms, comfortable bathrooms with hot showers, a pool if you want one, a very basic kitchen. The staff was always very kind and friendly. The terrace on the roof could be a great place to hang out in the morning/evening but alas is not very well equipped. WiFi is blazing fast! Santiago is a fairly small town so most of it is at most 10 min away on foot. Quietness-wise, the hotel is tucked away in the middle of a residential quarter off the main roads, but if you're looking for some real tranquility then an indigenous town is not your place anyway - you cannot escape the dogs, roosters and crackers even in the middle of the night.

G

Gabrielle

extended_group

January 26, 2024

8

Very homely place. Would stay here again.

Lovely place to stay. Quiet and felt very safe. Nice garden and pool...Hot showers and easy walking distance to cafes and wharf. Internet in the courtyard was great. Has a basic kitchen you can use.

N

Norman

extended_group

April 12, 2023

2

Centrally located hotel, very noisy

Staff were all very friendly, the hotel price was reasonable, the rooms were clean, there was hot water, the swimming pool was nice, and the hotel is a walkable distance from the rest of the town.

L

Lucas

couple

April 8, 2023

10

Perfect price-performance ratio

Close to the boat dock in Santiago, nice staff, very comfy and clean. Beautiful garden

Facilities

Activities

Sauna

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

General

WiFi available in all areas, Non-smoking throughout, Non-smoking rooms, Family rooms

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Outdoors

Outdoor pool, Sun terrace, Garden, Terrace

Pool and wellness

Pool/beach towels, Shallow end, Swimming pool, Swimming Pool

Reception services

Invoice provided

Safety & security

Key access, Fire extinguishers

Safety features

Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas

Services

Daily housekeeping, Grocery deliveries

Classic Apartment

This apartment offers a flat-screen TV. The unit offers 2 beds.

Max 2 guests0 1 bedroom 1 bathroom
Budget Double Room

This double room provides a flat-screen TV. The unit offers 2 beds.

Max 3 guests0 1 bedroom0
Budget Double Room

This double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Max 2 guests 4 1 bedroom 1 bathroom
Deluxe Double Room with Balcony

This double room offers a flat-screen TV. The unit has 1 bed.

Max 2 guests0 1 bedroom0
Deluxe Double Room with Balcony

This double room offers a flat-screen TV. The unit has 1 bed.

Max 2 guests0 1 bedroom0
Double or Twin Room

This twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Max 2 guests 4 1 bedroom 1 bathroom
Double or Twin Room

This twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Max 2 guests 2 1 bedroom 1 bathroom
Double or Twin Room

This twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Max 2 guests 2 1 bedroom 1 bathroom
Double or Twin Room

This twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Max 2 guests 3 1 bedroom 1 bathroom
Basic Triple Room

This triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Max 3 guests 5 1 bedroom 1 bathroom
Economy Twin Room

This twin room provides a flat-screen TV. The unit offers 2 beds.

Max 3 guests0 1 bedroom0
Small Twin Room

This twin room provides a flat-screen TV. The unit offers 2 beds.

Max 3 guests0 1 bedroom0
Twin Room with Balcony

This twin room offers a flat-screen TV. The unit offers 2 beds.

Max 3 guests0 1 bedroom0
Classic Quadruple Room

This quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 4 beds.

Max 4 guests 5 1 bedroom 1 bathroom
Economy Quadruple Room

This quadruple room features a flat-screen TV. The unit has 3 beds.

Max 3 guests0 1 bedroom0
Budget Single Room

This single room features a flat-screen TV.

Max 5 guests0 1 bedroom0

Hotel Policies

Check-inFrom 12:00 to 22:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printManaged by a private host
Last updated: Apr 11, 2024, 1:13 AM

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Casa Josefa Hotel - 0 Star Hotel in Santiago Atitlan