“Lovely little place off 95 with excellent hospitality”

What a lovely little inn to stop off in, positioned just off 95. It was immaculately clean and the staff were so kind and helpful. We arrived late and the receptionist opened up the breakfast room for us so we could feed the kids cereal, and even offered to cook him sausages and brought fresh cookies out. I was really impressed with the hospitality and thought the rooms were lovely, fresh and clean. Would definitely stop here again.

Moldy odor coming from the A/C unit, had to stop it. Fortunately, the adjoining room was ok, so we ended up using one only.

Location

“Very good.”

Selection, cleanliness

“Clean and quant place to stay overnight . Pool was heated, it was still too cold outside too try it.”

Looks like this place in the middle of renovations. The bathroom tile and shower were brand new. The paint was rough and needed repainted. The floors were new. The furniture was old. The counter was new. The beds were comfortable and that's what really mattered. They're doing a good job making this place look quant and friendly.

Quiet clean room

Great southern style hot breakfast with much to choose from

“convenient, quiet, affordable, friendly”

sweet, helpful, courteous, respectful staff.

Not good for the money. The first room smoke detector kept chirping and saying low battery. Moved to New room and it smelled bad.

“exce;;ent food service”

Needs updating

Cleanliness

“excellent stopover hotel”

Excellent value for money, spotlessly clean, very welcoming and friendly staff, excellent breakfast included, cookies on arrival, good sized room, 2 very comfortable beds.

“Completely fine stay”

Great Breakfast

Our booking with your company did not go through. We had to reach the motel itself and reserve our own room. Disappointed with Booking. com.

“ok”

room

“Great location and very nice staff!!”

The breakfast was as wonderful as a Best Western hotel lobby breakfast could be expected to be. Quick, convenient and very polite and helpful staff. The room with parking right out front was great. The room itself wasn't as clean as we'd like but as clean as we expected for an off the interstate hotel. It was just the right balance of cost=expectation. Your staff were extremely pleasant and appeared to enjoy their job.

“Won't make that mistake again!”

The breakfast was very good! The Mexican restaurant just up the road (within walking distance) was the only game in town and it was Amazing!!! Great food at Marvelous prices!!

“Stayed here a few times and it’s what I expect, except the check in.”

Room was clean, bed made well and very quiet (didn’t hear the neighbors at all (bonus). Bath Towels were worn. Shower Head great, tub worn with ugly caulk job but it all worked! Water pressure just right for the shower, the sink was a disappointing trickle of water. Check in was the worst: lackluster, very little eye contact, lack of energy & enthusiasm, communication was purely the essentials…either a bad day (which she should be able to hide for the few minutes interacting with a customer) or she’s a bad hire…I’m hoping she was having a bad day. Set my expectations for a bad stay…luckily it wasn’t.

We arrived at the Santa BW much earlier than anticipated. We inquired as to whether or not it might be possible to cancel the Santee reservation and have a new BW res made several hours down the road. The clerk was extremely obliging and changed the reservation with not hassle and no charge. Great service@