Hotel Los Cristales
Carrera 14 No. 11-20 A media cuadra del Parque Principal, por la vía que conduce a los termales de Santa Rosa de Cabal.
View on map and nearby hotels
15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The staff is great but we found other accommodations for our second night which …”
“Good breakfast and very kind staff”
“Great location right in the center”
“The location is great”
“The included breakfast was good”
“Great hotel, easy to check-in and book excursions to the Termales, breakfast inc…”
“The room sizes are small when there are 2 beds, along with a tiny ventilation wi…”
“Better choose the modern superior room instead of standard room which was old an…”
“In light of that I would say in terms of the quality of the rooms it was overpri…”
“The staff was extremely helpful, the guy helping with the parking was a star, al…”
Overview
Situated in Santa Rosa de Cabal, 28 km from Ukumari Zoo, Hotel Los Cristales features accommodation with a shared lounge, free private parking, a restaurant and a bar. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The property is non-smoking and is located 12 km from Viaduct between Pereira and Dosquebradas. Pereira's Bolivar Square is 13 km from the hotel, while Founders Monument is 13 km from the property. The nearest airport is Matecaña International Airport, 19 km from Hotel Los Cristales.
Traveller reviews
Maxime
solo_traveller
March 7, 2026
“Stay right in the center”
Great location right in the center. The included breakfast was good.
Josep Miquel
solo_traveller
August 28, 2025
“Great place to relax after visiting Santa Rosa”
Great hotel, easy to check-in and book excursions to the Termales, breakfast included.
Rand777
family_with_children
July 21, 2025
“Okay... but won't be going back....”
The room sizes are small when there are 2 beds, along with a tiny ventilation window. If not for asking for a fan the temperature of the room would have been unbearable. We did lose power for a while so obviously nothing was working and the room became very warm. The staff is great but we found other accommodations for our second night which was way better. In light of that I would say in terms of the quality of the rooms it was overpriced by 30-40 % in my opinion.
James
solo_traveller
April 26, 2024
Good breakfast and very kind staff
Victor
couple
February 5, 2024
“agradable, excelente atencion”
Victor
couple
February 5, 2024
“agradable, excelente atencion”
Marcin
family_with_children
January 4, 2024
“Not what I was expecting.”
Room smelly, bed sheets dirty, bathroom old and dirty, toilet seat rusty, there was not shower gel or shampoo to have a shower, I had to use a tiny bar of hand soap left in the basin to had a shower. Room entrance door does not look safe or secure, I think it can be opened easily with any tool or any key. I only stayed for a night. Breakfast too small for my lunch expectations.
Marcin
family_with_children
January 4, 2024
“Not what I was expecting.”
Room smelly, bed sheets dirty, bathroom old and dirty, toilet seat rusty, there was not shower gel or shampoo to have a shower, I had to use a tiny bar of hand soap left in the basin to had a shower. Room entrance door does not look safe or secure, I think it can be opened easily with any tool or any key. I only stayed for a night. Breakfast too small for my lunch expectations.
luis carlos
family_with_children
January 2, 2024
The location is great
Alan Mauricio
family_with_children
December 18, 2023
“Good value”
Localización
Noone
couple
October 3, 2023
“It was a pleasant stay with good food”
Very nice eating area
Anosith
solo_traveller
April 14, 2023
“Nice hotel”
Nice place near the main square ! The staff is nice because i didn't book a reservation for the hotsprings baths. And they made me one for me for the same day and explained me the rules , timetable and called me a transport for the round trip !
Henning
solo_traveller
January 23, 2023
Better choose the modern superior room instead of standard room which was old and smelly.
Ohlgisser
solo_traveller
January 9, 2023
Everything is great. Everybody is very friendly. Great service. Breakfast very good Great location Rooms in great condition.
DivianP
extended_group
December 21, 2022
The staff were AMAZING! They were very keen to give you a great service, kind and very helpful. The hotel location is very close to the central park so you have access to mamy things.
Magnolia
couple
October 14, 2022
Everything and everyone excellent 👌
Jhon
couple
July 22, 2022
“Was ok”
Jhon
couple
July 22, 2022
“Was ok”
Jorge
couple
July 7, 2022
The staff was extremely helpful, the guy helping with the parking was a star, also all the receptionists. Big thanks
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Breakfast options, Restaurant, Bar
General
Non-smoking rooms, Family rooms, Safety deposit box, Non-smoking throughout, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Safety features
Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests
Services
Laundry, 24-hour front desk, Room service, Meeting/banquet facilities, Tour desk, Shared lounge/TV area, Daily housekeeping
Standard Family Room
Offering free toiletries, this family room includes a private bathroom with a shower. This family room offers a wardrobe, a flat-screen TV and an inner courtyard view. The unit offers 4 beds.
Superior Family Room
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features a wardrobe, a flat-screen TV and an inner courtyard view. The unit has 2 beds.
Standard Double Room
Providing free toiletries, this double room includes a private bathroom with a shower. This double room provides a wardrobe, a flat-screen TV and an inner courtyard view. The unit offers 1 bed.
Superior Double Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room provides a wardrobe, a flat-screen TV and an inner courtyard view. The unit offers 1 bed.
Standard Triple Room
Offering free toiletries, this triple room includes a private bathroom with a shower. This triple room offers a wardrobe, a flat-screen TV and an inner courtyard view. The unit offers 2 beds.
Standard Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower. This twin room features a wardrobe, a flat-screen TV and an inner courtyard view. The unit has 2 beds.
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a wardrobe, a flat-screen TV and an inner courtyard view. The unit has 2 beds.
Junior Suite
This suite's special feature is the hot tub. The suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite provides a wardrobe, a flat-screen TV and an inner courtyard view. The unit offers 1 bed.
Hotel Policies
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