Iberostar Heritage Grand Mencey
Dr. José Naveiras, 38
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Good location and room”
“Good location”
“The breakfast was absolutely fabulous, with a wide variety and excellent quality”
“Breakfast spread was really good and they do take care of your individual prefer…”
“The staff is very friendly and is always ready to help”
“Facilities and staff”
“Comfortable bed”
“Excellent hotel Great service Large beautiful rooms Nice garden Good breakfa…”
“Pool, bar, ambience”
“Architecture, public spaces, pool and gym superb”
“Very clean”
“Well maintained, beautiful building, lovely room, great pool and area, spacious …”
Overview
This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is situated in a quiet residential area, just 50 metres from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 14 km away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.
Traveller reviews
Erman
solo_traveller
June 1, 2026
Pool, bar, ambience
JonB_SA
couple
May 15, 2026
“Beautiful in all respects bar restaurant staff”
Architecture, public spaces, pool and gym superb. Good location and room.
Raluca
solo_traveller
May 12, 2026
“Stylish hotel with some room of improvement”
What we loved most was the beautiful big swimming pool area, the garden, and the elegant ground floor spaces — the hotel has a very relaxing and stylish atmosphere. The breakfast was absolutely fabulous, with a wide variety and excellent quality. Comfortable bed. Very clean. Nice view from our room on the fourth floor. Good location.
Madhuri
extended_group
April 10, 2026
“An excellent place to stay in a central location with amazing staff”
The location of the hotel is really very central to almost everything. The public transport option is exactly in front of the hotel and all the good eateries and some of the attraction are withing a walkable distance. The staff is very friendly and is always ready to help. The massage onsite was excellent! Breakfast spread was really good and they do take care of your individual preferences.
Sergei K
couple
April 6, 2026
Perfect location, good parking, wonderful breakfast!
john
couple
April 6, 2026
“A truly amazing place”
Facilities and staff
Koddus
couple
April 4, 2026
Edgar was such a nice welcoming person.
Varda
family_with_children
March 30, 2026
Excellent hotel Great service Large beautiful rooms Nice garden Good breakfast
Pablo
couple
March 29, 2026
“I’m definitely going back again!!”
Everything. Excellent breakfast. Excellent SPA and gym. Location. Staff was super nice Everything beautiful
Oliver
couple
March 28, 2026
“Not a 5-star hotel”
The location and building are nice and generally well maintained. Breakfast choices were okay.
Kevin
couple
March 25, 2026
“Beautiful hotel, pool, spa, gym, great staff and location.”
Well maintained, beautiful building, lovely room, great pool and area, spacious clean well equipped gym, beautiful garden. Central location, safe secure car parking at reasonable rates. Excellent breakfast. Friendly, competent staff.
Marek
couple
March 23, 2026
“We were disappointed.”
The building is nice, well located. The garden is very spacious, as well as the pool. The staff is nice, trying to solve things (and there are many things to solve)
Andrew
solo_traveller
March 22, 2026
“Peaceful hotel and thoughtful service.”
Beautiful hotel .. near a lovely park ..rooms comfortable and spotlessly clean .Pool amazing and spa excellent.Very quiet peaceful ambience. While sitting by the pool complimentary cooling drinks provided .. such a nice thoughtful service.Service on a par with the best Paradores in Spain .Very good value for money.
Pedro
couple
March 20, 2026
“Classic luxury”
What a Gem. Best breakfast ever and the spa is a plus
Dominic
couple
March 18, 2026
“Fantastic very memorable excellent staff and facilities”
It was very spacious it had everything that you needed it was clean and comfortable
Andrejs Uibo
family_with_children
March 16, 2026
“Overall, I'm satisfied with my stay.”
Breakfast and dinner were great. Food was tasty, good quality. Our room was spacious and bright. The GYM is well equipped and has a great view of the garden.
Donna
family_with_children
March 16, 2026
“Great place!”
Breakfast was amazing. Nice water station. Friendly and kind staff
Nigel
couple
March 11, 2026
“We had a nice time,”
Generous suite with view. Helpful staff.
Madalina
family_with_children
March 10, 2026
“Execellent”
Everything was perfect, we really enjoyed everything and the food was good enough
Nigel
couple
March 7, 2026
“Excellent for a short city break”
The property is smart and well maintained. It is conveniently situated next to a safe park and within easy walking distance of the city’s shops, restaurants and attractions
Facilities
Activities
Sauna, Fitness centre, Casino, Solarium, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hammam, Indoor pool, Indoor pool (all year), Hot spring bath, Open-air bath, Beauty Services, Facial treatments, Waxing services, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Live music/performance, Aerobics
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar
Food & drink safety
Delivered food is securely covered
General
WiFi available in all areas, Facilities for disabled guests, Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Safety deposit box, Lift
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor pool (all year), Outdoor pool, Garden, Terrace, Outdoor furniture
Parking
Parking on site, Parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Mobile app for room service
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Reception services
Invoice provided
Safety & security
Smoke alarms, Fire extinguishers
Safety features
First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Private check-in/check-out, Daily housekeeping, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Express check-in/check-out, Currency exchange, Car hire, Tour desk
Double Room Single Use
This air-conditioned room with views of Santa Cruz de Tenerife features 1 double bed for single use. It is equipped with a flat-screen TV with satellite channels. Bathrobe and slippers are available under request. There is a balcony or window and Free high speed WiFi is available. These rooms are located on the first or second floors.
Double Garden View
This stylish, air-conditioned room features parquet floors, modern décor and garden views. It comes with a flat-screen satellite TV and a minibar. There is an extra-large double bed and a private bathroom with a hairdryer, bathrobe and slippers. Free high speed WiFi is available.
Double Garden View (Single Use)
This double room has a minibar, air conditioning and bathrobe. Free high speed WiFi is available.
Double Room
This spacious, air-conditioned room offers views of Santa Cruz de Tenerife. It is equipped with a flat-screen TV with satellite channels. Bathrobe and slippers are available under request. Free high speed WiFi is available. These rooms are located on the 1st or 2nd floor.
Superior Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.
Junior Suite
This spacious, air-conditioned junior suite features stylish modern décor, and some have a private balcony. It comes with a flat-screen satellite TV and a minibar. The private bathroom includes a hairdryer, bathrobe and slippers. Free high speed WiFi is available.
Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The spacious suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Hotel Policies
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