“Safe parking. town center is within walking distance, ATM nearby, and good food around the area.”

Good location to visit the central marketplace, were they have a beautiful church, and an abundance of restaurants. Liked the gated parking. They have a good hot breakfast, and you can also go to the open top terrace and eat it there too.

“nice staff but communication could have been better”

friendly staff, quite good location to the catedral (5-ish mins walk), adequate breakfast. Felt expensive compared to other places we stayed in Central America but we found it hard to find many options that suited in Santa Ana.

“Overall a positiv experience.”

Osman was very helpful and courteous.

“Got a refund and left!”

I didn’t get the room I booked! Beware! I booked here because it said balconies with a city view. Nothing of the sort, just a window that was covered as it looks at an internal wall. I asked to be moved and they just kept saying it’s a historic building and not all rooms have them! Their offer was to refund me. So I found somewhere else. The room I was offered was far more rough and ready than I’d expected from the pics as well, so I moved.

“Lovely good location place to stay - very helpful staff.”

Very friendly helpful staff - arranged onward journey to San Salvador. Good breakfast. Comfortable bed.

“A pleasant stay in Santa Ana in a historic hotel.”

The staff were exceptional.

“Would probably not stay again.”

The hotel is located in a great area, within walking distance of the main square and the cathedral. The room is sufficiently spacious and large, with extremely comfortable beds. Breakfast offers a wide selection of excellent food, which you can enjoy on the terrace with a beautiful view.

Good customer service - staff offered us a choice of rooms and gave us bottles of water for our journey as we departed.

“Nice room 10 min out of town”

Staff were amazing, very helpful and friendly. Large room, good bathroom, nice to have hot water again after few months of travel . Breakfast was good and varied.

Location is very close to the square. The breakfast room staff, the cleaning staff are very nice. The reception staff can speak Spanish only but the guy help us to take the luggage to the second floor. It’s a norm in Central America with most hotels don’t have lift and flexible shower head, just the fixed stand alone from the top.

The beds were clean enough, and so was the bathroom. Air conditioner worked. Safe parking.

“Dodgy surrounds”

The room was clean, beds comfy - all very standard.

So yourself a favour and stay at Kali Hotel in Santa Ana. Air conditioning, hot water, great renovated room with a comfy bed, t.v. with streaming services, all staff are very friendly and very professional. Front desk assisted with drivers and checked on our experience. English spoken at checkin with our bags brought to the room for us. By far, the nicest stay we had in El Salvador. Great restaurants within 7 to 10 minute leisurely walk. Osmond, thank you for your excellent attention to detail and sincere care. Restaurant on site with complimentary and tasty typical breakfast. Water amd cookies provided throughout the day at front desk.

Central location with very helpful staff.

“Comfortable dtay”

Friendly informative helpful staff

“Lovely staff but better places to stay elsewhere”

Staff amazing, very helpful - even organising a takeaway breakfast so I could make an early bus to the volcano.

The helpfulness of staff. Nice breakfast, clean room and comfortable bed

Great breakfast with a spacious room. Constant coffee a the front desk which was delicious. Staff here were extremely friendly and helpful for booking tours, organising taxis etc Comfortable bed with a/c

“The hotel was beautiful, staff are super friendly and one of the few places that I’ve seen where there is actually hot w”

“Jewel in Santa Ana”

Anything that needed attention was seen to in rapid time. Breakfast was varied and quite sufficient. Staff were very friendly. Parking staff were amazing