Loi Suites Chapelco Hotel
Ruta Nacional 40 km 2227
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10 nights, 2 adults
USD$5,302.85
Includes taxes and charges
10 nights, 2 adults
USD$5,302.85
Includes taxes and charges
Why people book this hotel
“The staff was nice and the room as well”
“Pool, view, breakfast buffet, very friendly staff attitude from morning shift an…”
“Great size rooms”
“Staff and rooms”
“Breakfast with poor selection of food”
“Good breakfast but with few options”
“Pretty nice location”
“location was great”
“Wonderful staff, great room and pool”
“Definitely not worth the price”
Overview
This leisure and spa hotel is situated alongside a golf course. It is only 15 km to the centre of San Martín de los Andes in Neuquén province in Patagonia and 35 km from Chapelco Ski Centre. Loi Suites Chapelco Hotel Resort & Spa offers a luxury range of junior suites, suites and superior studios with all modern amenities. The Namasté spa offers a sauna, steam room, Scottish shower, fresh water pool and heated pool, as well as a variety of massages. The Loi Suites Chapelco features 2 fine restaurants, Los Coirones and Las Astas, as well as the Don Bernardo wine cellar where you can enjoy many exclusive wines. The hotel is an ideal base for golfers and offers excellent leisure activities all year round in the resort of San Martín de los Andes. Go skiing in winter and take part in kayaking, mountain biking, trekking and horse riding all year long.
Traveller reviews
Kevin
couple
November 15, 2025
The staff was nice and the room as well.
Valentina
couple
August 2, 2025
Pool, view, breakfast buffet, very friendly staff attitude from morning shift and Spa.
Jigar
family_with_children
March 4, 2025
“Lovely place.”
Great size rooms.
paul
couple
February 7, 2025
The staff were excellent and it was gated so 100% safe.
Omer
family_with_children
January 6, 2025
Staff and rooms
natalia
couple
December 9, 2024
Not a five stars at all
VeronicaKirs
couple
November 9, 2024
Instalaciones en general, entorno y vistas.
Gastón
couple
October 12, 2024
“Outdated hotel”
Pretty nice location. Breakfast with poor selection of food. Friendly staff. Horrible facilities maintenance and outdated furniture. Definitely not worth the price.
Alexander
couple
September 19, 2024
“Beautiful Hotel, Friendly Staff”
Very friendly staff, specially Sabrina who is very friendly and helpful! The hotel is beautiful, even though a little far from the city. Good breakfast but with few options. I had dinner twice in the restaurant and once dish was superb (tenderloin) but the other was not good (the steak). It looked like two different restaurants made the dishes.
Szoke
couple
February 23, 2024
Reservation, I have tried to make a small change and I couldn’t because my rate did not allowed me to do so. I mean, they stay strict to the rules.
Szoke
couple
February 23, 2024
Reservation, I have tried to make a small change and I couldn’t because my rate did not allowed me to do so. I mean, they stay strict to the rules.
Cyril
couple
February 10, 2024
“Nice stay, but old place”
The hotel is located quite close to San Martin de los Andes, within a golf course - the hotel surroundings are therefore very quiet and peaceful. We could even see some geese wandering about, and a rabbit or two! The restaurant offers a magnificent view of the mountains and of the sunset. Food is good, though the choice of dinner isn't immense. The staff, however, was awesome: Gabriela, at the front desk, was immensely helpful when it came to answering our many questions regarding the hotel. Her mastery of French came in very handy, and she was also able to accomodate our request for a room with twin beds, and an extension of our stay. Fernando, one of the spa therapists, is also a real asset to the hotel, as he is highly skilled (the quality of the massage was uncomparable so far!!).
Salvador
extended_group
January 12, 2024
“Fantastic hotel”
Fantastic hotel. Great breakfast. Very friendly staff. Rooms are very spacious.
Andrey
family_with_children
January 4, 2024
“Everything is good, but mistakes and behaviour of personal downgrade the category to 3 stars”
Great view to the mountains
Fernando
extended_group
December 20, 2023
Price
Fernando
extended_group
December 20, 2023
Price
Cristina
extended_group
December 17, 2023
Staff really nice, facilities
Jane
couple
November 24, 2023
“Had a lovely stay. Great hotel with great staff and great value”
Wonderful staff, great room and pool. Good food
Luciana
couple
October 28, 2022
“it’s a 3 star hotel.”
view and the restaurant staff
M.
couple
January 3, 2022
“staff was not well trained and meal service and bar service was very everage for a hotel that aspires to be 4 a star fac”
location was great.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs
Activities
Movie nights, Walking tours, Bike tours, Live sport events (broadcast), Beauty Services, Facial treatments, Make up services, Manicure, Pedicure, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Yoga classes, Fitness/spa locker rooms, Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Fishing, Skiing, Games room, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Windsurfing, Hot tub/Jacuzzi, Canoeing, Hiking, Solarium, Cycling, Hammam, Diving, Horse riding, Indoor pool, Indoor pool (all year), Kids' club
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Soundproof rooms, Designated smoking area, Heating, Safety deposit box, Indoor fireplace
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor pool, Picnic area
Parking
Accessible parking, Parking garage, Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Infinity pool, Pool with view, Heated pool, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Daily housekeeping, Trouser press, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Tour desk, Packed lunches, Car hire
Ski
Ski storage, Ski school, Ski pass vendor
Transport
Public transport tickets, Airport pick up, Airport drop off
Family Room
Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The well-equipped kitchenette features a refrigerator, kitchenware, an oven and a microwave. The spacious family room provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as garden views. The unit offers 4 beds.
Golf Junior Room
This room features a king-size bed.
Golf Suite
This room features a king-size bed and a hydromassage tub.
Golf Superior Studio
This room features a king-size bed and a great view.
Superior Double Room
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Superior Triple Room
Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Triple Room
Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious triple room provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.
Premium Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The spacious quadruple room features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as garden views. The unit has 3 beds.
Superior Queen Room with Two Queen Beds
Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The spacious quadruple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Hotel Policies
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