West Refugio
Circuito el Molino #53, Col. Centro
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Why people book this hotel
“Great people, friendly and helpfull”
“The staff is super nice, the place is cute”
“They have really nice outdoor seating area to enjoy your morning coffee ☕️ We f…”
“The location is pretty good, the theme is cool, and the beds are comfy”
“Parking inside was excellent and felt safe”
Overview
Set in San Juan del Río, West Refugio has an outdoor swimming pool, garden, terrace, and free WiFi throughout the property. The property is allergy-free and is located 41 km from Polytecnic University of Querétaro. All guest rooms at the hotel come with a seating area, a flat-screen TV with satellite channels, a kitchen, a dining area and a private bathroom. At West Refugio the rooms come with bed linen and towels. The nearest airport is Querétaro International Airport, 43 km from the accommodation.
Traveller reviews
A
solo_traveller
December 25, 2025
“I will come back”
Great people, friendly and helpfull
Julius
couple
November 15, 2025
“Cute refugio in San Juan del Rio”
The staff is super nice, the place is cute. They have really nice outdoor seating area to enjoy your morning coffee ☕️ We felt very comfortable and were sorry to leave..
Said
family_with_children
June 27, 2024
The location is pretty good, the theme is cool, and the beds are comfy.
Thomas
couple
April 21, 2023
“Great location, good for our dogs, couldn't ask for a better stay. Everything was really nice!”
Cristina
extended_group
June 16, 2022
“Great place to crash for the night, super chill.”
Parking inside was excellent and felt safe. Accesible at all times eventhough I had to move so the car in front of me could go out
Facilities
Accessibility
Wheelchair accessible
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Baby safety gates
Food & Drink
Coffee house on site, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Kitchen
Shared kitchen
Outdoors
Garden, Terrace, Outdoor pool, Outdoor pool (all year), Outdoor furniture
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool, Sun loungers or beach chairs, Plunge pool, Pool/beach towels
Reception services
Invoice provided
Safety & security
Key access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Pet basket, Pet bowls, Private check-in/check-out, Trouser press, Daily housekeeping, Grocery deliveries
Family Room with Bathroom
A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Double Room
A kitchen equipped with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Double Room
Guests can make meals in the fully equipped kitchen that features a refrigerator, kitchenware and a microwave. This double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Hotel Policies
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