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Hotel Valencia Santana Row

Hotel

355 Santana Row

15 nights, 2 adults

USD$8,051

Includes taxes and charges

15 nights, 2 adults

USD$8,051

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
10 mentions

Fantastic location and very well appointed room

We will certainly stay again in the near future

Friendly staff
5 mentions

Hotel staff were brilliant, very helpful

Everything perfect room huge staff perfect

Comfortable rooms
5 mentions

Very comfortable and welcoming hotel

Bed is amazing & room spacious

Breakfast available
4 mentions

Did not know there was breakfast served

beautiful hotel, especially restaurant areas, excellent location, free car park …

Pool
2 mentions

Great pool and restaurant also

Great front desk and curbside service, willingness to switch rooms to one with a…

Clean rooms
1 mentions

Clean and well maintained hotel with great location

Overview

This hotel is the only hotel located on the fashionable Santana Row, which features upscale dining and shopping opportunities. Hotel Valencia features interiors with Spanish-style architecture, 2 on-site restaurants and a full-service bar. Free WiFi is provided in each guest room. Guest rooms at the Hotel Valencia Santana Row feature a 50-inch flat-screen HDTV with pay-per-view movies. The air-conditioned rooms offer a coffee machine and guest bathrobes. Crafted from Italian white virgin marble, guest bathrooms include boutique bath amenities, hairdryers and waffle-weave bathrobes. Serving tapas with a twist, guests at the Hotel Valencia can dine at Oveja Negra restaurant. The hotel also features VBar, a hip lounge with a state-of-the-art sound system and Cielo, a rooftop wine bar with views of the Santa Cruz Mountains. Guests of Hotel Valencia Santana Row can relax in the outdoor swimming pool or go for a workout in the gym. San Jose McEnery Convention Center is 10 minutes’ drive away from the property. SAP Center at San Jose is 4 miles away. Mineta San Jose International Airport is 13 minutes’ drive away.

Traveller reviews

G

Greg

couple

April 24, 2026

9

Fantastic location and very well appointed room

S

Shirley

solo_traveller

April 23, 2026

8

The housekeeping staff can’t read a do not disturb sign. They came into my room three times. To fill up a minibar. And on the day of check out at 8:30am.

T

Tobias

extended_group

March 25, 2026

10

Excellent location, excellent facilities, would certainly recommend.

Food was OK, other places to eat locally are also excellent. Hotel staff were brilliant, very helpful. We will certainly stay again in the near future.

C

Catharina

couple

December 13, 2024

7

Location

A

Aman

couple

November 6, 2024

1

Its a $100 hotel

I don't reccomend this property and people. Choose any other hotel near Santana Row. but, don't go in this hotel.

B

Benedetta

solo_traveller

August 26, 2024

10

A great spot in San Jose

Very comfortable and welcoming hotel. The team at Hotel Valencia made us feel right at home. Great pool and restaurant also.

A

Anitha

family_with_children

May 29, 2024

10

The location is fantastic

A

Andrea

couple

June 5, 2023

5

Great location but not worth the money

Clean and well maintained hotel with great location.

K

Kevin

couple

June 5, 2023

10

Couldn’t fault it

Fantastic. Everything perfect room huge staff perfect

S

Sally

extended_group

March 6, 2023

8

Lovely place to stay

Bed is amazing & room spacious

T

Tatyana

family_with_children

August 18, 2022

10

Did not know there was breakfast served.

R

r

extended_group

August 4, 2022

7

beautiful hotel in excellent location, for adults more

beautiful hotel, especially restaurant areas, excellent location, free car park nearby, nice breakfasts,

R

RAMAPRASAD

couple

July 3, 2022

10

Would love to come back!

Great front desk and curbside service, willingness to switch rooms to one with a poolside view at short notice, swimming pool, comfortable room. Nice courtyard.

G

GLENN

solo_traveller

April 20, 2022

5

average

good location Great breakfast and warm perfect service at the breakfast area

R

ROBERT

family_with_children

November 15, 2021

7

Excellent facility with good staff. However, amenities need improvement.

I don't care for how they are serving breakfast. The buffet is gone and the substitution is unacceptable. We did not eat it and had to find somewhere else. Coffee is in small cups, just go to Starbucks around the corner.

S

Shane

extended_group

September 7, 2021

7

Great hotel

Location, location, location and the rooftop is fantastic

S

Sandeep

couple

May 29, 2021

1

Locations perfect but customer service was horrible. I would never stay there again even though I love the property but I will not put up with the horrible customer service.

Facilities

Activities

Fitness centre, Massage, Hot tub/Jacuzzi

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options, Breakfast in the room, Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Lift, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, Allergy-free room

Internet

Internet services

Outdoors

Terrace, Outdoor pool

Parking

Parking on site, Private parking, Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming Pool

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

ATM/cash machine on site, Valet parking, Tour desk, Fax/photocopying, Luggage storage, Express check-in/check-out, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Traditional Double Room

Featuring free WiFi, this room includes a 50-inch flat-screen HDTV, an in-room safe, a minibar and a coffee machine. The private bathroom features boutique bath amenities, a hairdryer and waffle-weave bathrobes.

Max 4 guests 33 1 bedroom 1 bathroom
Deluxe King Room

Featuring free WiFi, this room includes a 50-inch flat-screen HDTV, an in-room safe, a minibar and a coffee machine. The private bathroom features boutique bath amenities, a hairdryer and waffle-weave bathrobes.

Max 3 guests 33 1 bedroom 1 bathroom
Traditional King Room

Featuring free WiFi, this room includes a 50-inch flat-screen HDTV, an in-room safe, a minibar and a coffee machine. The private bathroom features boutique bath amenities, a hairdryer and waffle-weave bathrobes.

Max 3 guests 33 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 12:37 AM

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