Hotel Rose Garden
1860 The Alameda
View on map and nearby hotels
15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Very polite helpful staff at checking and during our stay”
“Almost average service as this class of hotel”
“Price”
“Large room, good TV”
“WiFi connection speed is excellent”
Overview
Located just 1.6 km from Mineta San Jose International Airport, this hotel features a variety of amenities, including free WiFi. Each air-conditioned room at Hotel Rose Garden features a flat-screen cable TV with HBO film channels, a microwave, a fridge and a desk with alarm clock. Complimentary toiletries and plush towels are also provided. The hotel also features an on-site restaurant and cocktail lounge called Mango’s Mexican Restaurant, which is open from 10:00 until 21:00 daily. Hotel Rose Garden is less than 3 km from the San Jose Convention Center and Santa Clara University. Santana Row shopping centre and the popular Winchester Mystery House are just 11 minutes’ drive away.
Traveller reviews
xiaosheng
family_with_children
June 10, 2025
“A horrible experience! I will never stay there again and will advise all my friends against booking”
地理位置还可以，离圣何塞机场近
xiaosheng
family_with_children
June 10, 2025
“A horrible experience! I will never stay there again and will advise all my friends against booking”
**Complaint: San Jose Rose Garden Hotel** The first booking was from May 3rd to 5th. On the 4th, we extended our stay for May 5th to 6th. After the extension, we asked the front desk staff if any procedures were required, and they said no, we could simply continue staying. However, on the morning of the 5th, while we were out handling personal matters, the hotel staff threw all our belongings into the trash room without any prior phone call or email notification. Our clothes, toiletries, and food were all stuffed into garbage bags and contaminated. That evening, when we returned to the hotel, we found our room key no longer worked. Only after inquiring at the front desk did we learn what had happened. The next day, we spoke to the hotel's front desk manager, who not only refused to apologize but also arrogantly stated that it was the hotel's policy—even with an extension, guests must check out first before continuing their stay, and no notice would be given, as "other guests already know this." He claimed that the previous staff member’s failure to explain the extension policy properly was that individual’s fault, not the hotel’s responsibility. The manager’s attitude was extremely hostile and dismissive, which was utterly infuriating! We demand that Booking.com take action and provide compensation for this unacceptable treatment!
Bethany Clark
family_with_children
April 1, 2025
The front desk was a jerk to me and I had to tell the guy to give me my money back or I was gonna call the cops after he took the money off my card and told me I didn't have enough money and told me to leave but I had checked my card and it had said that they pulled my money off my card.
Yvonne
family_with_children
June 16, 2024
Very polite helpful staff at checking and during our stay
Taewoo
solo_traveller
March 26, 2024
“A moderate hotel with reasonable price with such a location.”
Almost average service as this class of hotel. WiFi connection speed is excellent.
LUIS
couple
February 14, 2024
Parts of the hotel needed a fresh coat of paint and some final touches.
Simon
couple
December 1, 2023
“Good value, accessible property”
Large room, good TV. Bath
MICHAEL
couple
February 19, 2023
“Close to the Sap center but will never stay here again”
That it had a restaurant connected to it
Y. Wan
solo_traveller
August 13, 2022
Price
Maria A.
family_with_children
July 19, 2022
“Love the stay”
I will reserve in this hotel love it 😊
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Restaurant
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Air conditioning, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden
Parking
Parking, Free parking, Parking on site, Private parking, Street parking, Accessible parking
Physical distancing
Physical distancing rules followed
Pool and wellness
Pool/beach towels, Swimming pool
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available
Services
24-hour front desk, Fax/photocopying, Vending machine (drinks), Vending machine (snacks), Daily housekeeping
Family Room
King Room
The unit offers 1 bed.
Queen Room
The unit offers 1 bed.
Queen Room - Disability Access
The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability Access
The unit has 2 beds.
Standard Queen Room with Two Queen Beds
The unit has 2 beds.
King Studio
Studio with Spa Bath
Superior Queen Room with Two Queen Beds
Hotel Policies
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