Hotel Elan
1215 South First Street
View on map and nearby hotels
15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Very nice and friendly staff”
“The staff service is abysmal, particularly the person working at the front desk …”
“Big bed”
“Great beds and all one needs for a short stay”
“Large clean room with all necessary amenities”
“The room is clean and tidy, room temperature is warm”
“Good location nice staff”
“Location is near in downtown”
“Breakfast included: coffee, juice, corn flakes, yoghurt, toasts and jam with muf…”
“No breakfast”
“Ample parking space”
Overview
Located less than 5 minutes from the San Jose Convention Center and the HP Pavilion at San Jose. The accommodations at the Hotel Elan include cable TVs. They are furnished with a microwave and refrigerator. A coffee maker and blackout drapes are also provided. The front desk of this San Jose hotel is open 24 hours a day. Great America Theme Park is 15 minutes from Elan Hotel. The San Jose International Airport is also 15 minutes from the hotel.
Traveller reviews
Tony
extended_group
May 12, 2026
Very nice and friendly staff. Large clean room with all necessary amenities. Breakfast included: coffee, juice, corn flakes, yoghurt, toasts and jam with muffins.
Eduardo
solo_traveller
April 25, 2026
“The worst experience of my entire journey as a frequent Booking traveler. Do not book here.”
This property should not even be listed on Booking.com. The staff service is abysmal, particularly the person working at the front desk (an Indian man), who clearly lacks the basic training and customer service standards required to treat guests with proper respect and courtesy. I had a confrontation with this individual because he refused to store my luggage until check-in time. He displayed a defiant attitude and verbal aggression, treating me with complete rudeness and disrespect. To be clear, this person has no place working in customer service. Another frustrating issue is the unnecessary restrictions they try to impose, such as a ban on visitors, which feels absurd given that this is not a five-star hotel. I will say it again: this motel should not be listed on Booking.com. If you want to avoid a disappointing experience, I strongly recommend booking elsewhere. For just a small additional amount, you can find a much better hotel that actually upholds basic standards of hospitality. Finally, I fully expect to receive my $100 security deposit back, as I have read multiple reviews stating that refunds are often not processed properly. If the deposit is not returned, I will contact my bank and take all necessary steps to dispute the charge and ensure this property is reviewed appropriately by Booking.com.
Paula Andrea
extended_group
January 26, 2026
Good hotel but the staff not really friendly
DC2408
family_with_children
January 2, 2026
“Good for price”
Good location nice staff
John
solo_traveller
December 18, 2025
“I would stay there again.”
Pavelzhong
solo_traveller
November 29, 2025
“It's safe and convenient to stay”
The room is clean and tidy, room temperature is warm
Roberto
family_with_children
November 16, 2025
Location is near in downtown
Majeed
solo_traveller
October 18, 2025
“It looks better on Internet than what it is actually.”
Ample parking space
Kadicha
solo_traveller
October 7, 2025
This is the most terrible hotel I've ever met, very noisy, very dirty, a lot of drunk people, managers get and watch customers
Kadicha
solo_traveller
October 7, 2025
This is the most terrible hotel I've ever met, very noisy, very dirty, a lot of drunk people, managers get and watch customers
Jordan
solo_traveller
September 26, 2025
Nothing
Hariharakrishnan
family_with_children
September 24, 2025
“I cannot make much comment as we we’re staying only for 12 hours”
No breakfast
Marina
couple
September 22, 2025
“Terrible motel!!!”
Booking.com doesn't have real photos, it's a complete scam! I made a reservation with payment on the spot, I arrived there at 10:00 a.m. and was shocked by what I saw, I asked to cancel the reservation, check-in from 3:00pm,I did it not at the last minute but in advance, I was refused by a guy of Indian appearance on the front desk, I immediately left there and they still took the money from my card! These are not good faith actions on their part!
Capt. Gary
couple
September 21, 2025
“Disappointing”
Big bed
Mayerly
couple
September 10, 2025
“It's been two weeks and they still haven't returned my $100 deposit. They said it would be in three days, and I”
It's been two weeks and they still haven't returned my $100 deposit. They said it would be in three days, and I still haven't received anything.
Simon
family_with_children
August 24, 2025
“Not going back.”
Linen was not clean (other people's hair on towel and bedding) and the bathroom didn't even have a shelf for toiletries - you have to use closed toilet seat....
Rachel Nguyen
family_with_children
August 8, 2025
Nice ans clean
graham
solo_traveller
July 29, 2025
“chose some were else”
nothing really. was just ok.
Bob
solo_traveller
July 29, 2025
“Recommend if you want a clean affordable stay.”
An older style property that has significant upgrading. Great beds and all one needs for a short stay.
william
family_with_children
April 28, 2025
No bench space in bathroom..nowhere to put soap in shower..towels very thin.
Facilities
Accessibility
Wheelchair accessible
Food & Drink
Breakfast options
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Accessible parking, Parking on site, Private parking
Services
24-hour front desk, Express check-in/check-out, Fax/photocopying, Luggage storage, Vending machine (drinks), Vending machine (snacks), Daily housekeeping
2 Queen Beds Non Smoking
Room offers free Wi-Fi, a cable TV, a microwave, a fridge and tea/coffee-making facilities.
1 King Bed - Disability Access
The unit has 1 bed.
Deluxe King Room
Room offers free Wi-Fi, a cable TV, a microwave, a fridge and tea/coffee-making facilities.
Queen Room with Two Queen Beds - Disability Access
The unit has 2 beds.
Hotel Policies
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