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The West House Boutique Hotel

Hotel

38 West Street

hotel
hotel

Why people book this hotel

Comfortable rooms
16 mentions

Quiet for sleeping

Spacious room, great wi-fi, SmartTV, amenities

Friendly staff
12 mentions

Staff very attentive and helpful but discreet

Staff were lovely and helpful

Great location
9 mentions

Great location behind main street and most shops and restaurants

Location & modern rooms

Clean rooms
8 mentions

The room was large and clean

- Clean room - Good location - Comfortable beds - Friendly staff - Good wifi - N…

Free Wi‑Fi
2 mentions
Breakfast available
1 mentions

The hotel does not provide breakfast but there are several good options within f…

Overview

The West House Boutique Hotel is situated in San Ignacio, 17 km from El Pilar and 25 km from Barton Creek Cave. The property is non-smoking and is located 1.9 km from Cahal Pech. Actun Tunichil Muknal is 27 km from the hotel. The nearest airport is San Ignacio Town Airstrip Airport, 10 km from The West House Boutique Hotel.

Traveller reviews

J

James

family_with_children

April 4, 2026

9

4 nights West House

Great location behind main street and most shops and restaurants. Quiet for sleeping.. Spacious room finished to high quality. Staff very attentive and helpful but discreet. Lovely coffee shop connected to hotel.

T

Tess

family_with_children

March 28, 2026

9

Lovely new hotel with amazingly friendly staff.

Staff were lovely and helpful. The room was large and clean.

B

Bruno

family_with_children

March 16, 2026

8

Spacious room, great wi-fi, SmartTV, amenities.

H

Howard

family_with_children

February 26, 2026

8

Location & modern rooms

A

Albert

couple

February 1, 2026

8

- Clean room - Good location - Comfortable beds - Friendly staff - Good wifi - Nice shower - Fridge in the room - Water refill

C

Christopher

family_with_children

January 19, 2026

10

Comfortable bed, good location near to restaurants etc, friendly staff

S

Simon

extended_group

January 15, 2026

8

Good comfy stay if you’re willing to pay the cost

Staff, location, cafe on site

E

Eleni

extended_group

November 24, 2025

10

Exceptional Service and staff

I

Ian

extended_group

October 3, 2025

10

Feels like a slice of luxury in San Ignacio

Comfortable bed. Great TV and extremely clean. It felt secure. The coffee and biscuits were great too!

E

Emily

couple

May 5, 2025

10

Perfect place for rest and location in the town

This hotel is absolutely fabulous. The rooms are modern and very comfortable. The team were so friendly and always on hand to help. Managed to check-in early which was great after travelling from Flores. Everything you need is on the doorstep- great location.

D

Dalit

family_with_children

April 18, 2025

10

The staff was very nice, friendly and helpful ! The rooms are big, clean and very comfortable.

E

emily

couple

March 19, 2025

10

A great choice

Great hotel. Everything very modern Staff very friendly Rooms very clean

T

Tim

couple

March 17, 2025

8

A comfortable hotel with great staff close to the heart of San Ignacio

A very comfortable property with great staff.

T

Terry

couple

February 15, 2025

10

A most enjoyable stay

The hotel is in a great central location convenient for several restaurants. Very good reception on arrival. Rooms are very spacious, spotlessly clean and modern. Everything about the room oozes quality with premium furniture, comfortable bed, good quality toiletries, large tv with streaming facilities. Room is well equipped with air conditioning, fan, refrigerator, coffee machine and safe; there is filtered water available 24 hours a day. The hotel does not provide breakfast but there are several good options within five minutes’ walk. There is a bar area with seating for relaxing in the evening. Easy parking available at the front of the hotel. This was one of the best accommodations of our Central America trip.

M

Marie-Louise

couple

January 15, 2025

10

Excellent stay

Excellent location. Big comfy room with a large terrace Great beds

N

Natalie

couple

December 24, 2024

10

I would definitely stay again and recommend this hotel. It’s in a perfect location and makes an excellent base. Very cle

Very clean and comfortable. Having a tv with Netflix really helped on the torrential rain days.

J

jonathan

couple

December 16, 2024

9

Beautiful hotel. Professional staff.

They allowed us to check in couple hours early. This was a big deal for us. Beautiful facility. Huge outdoor balcony with a table, chairs, and a hammock. We even viewed a pair of toucans from the balcony.

G

Gintare

family_with_children

December 10, 2024

9

Great hotel at the heart of the town

Room was clean, comfortable and staff at the hotel were amazing.

F

Francisco Orlando

family_with_children

November 22, 2024

10

Just perfect

The staff were super helpful and friendly.

M

Mark

family_with_children

November 17, 2024

10

Love this place!

This hotel is new, just opened in June 2024. The facilities are in excellent shape. Rooms are spacious with a large deck area. Beds are comfortable, and linens are fresh and new. The location is very good, within a short distance to numerous excellent restaurants. Staff are friendly and very helpful.

Facilities

General

Non-smoking throughout

Deluxe King Suite

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace, this suite also provides a tea and coffee maker, a wardrobe and a TV. The unit offers 1 bed.

Max 2 guests 24 1 bedroom 1 bathroom
Deluxe Queen Suite

Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace, this suite also features a tea and coffee maker, a wardrobe and a TV. The unit has 2 beds.

Max 4 guests 30 1 bedroom 1 bathroom
King Suite

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor and a TV. The unit offers 1 bed.

Max 2 guests 28 1 bedroom 1 bathroom
Queen Suite

Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor, as well as a TV. The unit offers 2 beds.

Max 4 guests 33 1 bedroom 1 bathroom
King Studio

The well-equipped kitchenette features a refrigerator, a microwave and a tea and coffee maker. The spacious studio provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Max 4 guests 70 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 18:00
Check-outFrom 08:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties.
Last updated: Apr 10, 2024, 1:05 AM

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