“Great homely stay near the centre of San Francisco.”

The room was great. Really cute and homely. The hotel was in a lovely area close to things to see and they also had free tea and coffee and an alcoholic happy hour each day which was free and very unexpected. If I visited San Francisco’s I would definitely stay here again. The breakfast was also simple, but great.

“Amazing overall and the location was great”

Room was great, shower was great, breakfast was great and the staff were great!

“I did not feel comfortable at all.”

The staff was very friendly and had a great vibe.

“Most enjoyable stay”

Room was well appointed and comfortable. Continental breakfast was great with ample selection. Staff were friendly and helpful. Lounge areas at Petite Auberge and the White Swan next door were comfy with all-day tea and coffee, bottled water and mineral water. Location was excellent with easy access using Muni day pass ( for cable car, bus and train) to downtown, Fisherman’s Wharf and further afield to Golden Gate Bridge and elsewhere.

“Perfect place to stay”

The decor, the friendliness and willingness to help of the staff members. The breakfast was lovely and the afternoon cheese and wine was fantastic.

“A characterful place to stay”

Great character, fire place in the bed room for those chilly evenings, helpful staff and good location. Clean room with good amenities (coffee etc downstairs).

“A Beautiful, Restful Stay”

We had a truly relaxing and charming stay in Room 46. The soft mattress made for an excellent night’s sleep, and the atmospheric gas fireplace added a cozy, old-world ambiance—though it’s worth noting it doesn’t provide much actual warmth. The room itself had a lovely, classic chintz charm, and the sunken bath was a real highlight—perfect for unwinding after a long day. Complimentary bottled still and sparkling water was a thoughtful touch and much appreciated. The location was also a major plus—an excellent base for exploring the city. We felt safe throughout our stay, and it’s conveniently near Union Square, with easy access to trolleys and the vintage cable cars, making it simple to get around and head down to the pier. The front desk staff were friendly and helpful throughout our stay, and breakfast was good—nothing lavish, but satisfying, with particularly excellent pastries. Overall, a beautiful and restful stay with plenty of charm. We would definitely recommend it and would happily return.

“Wonderfull”

We had a wonderful stay at this hotel. We absolutely loved the antique charm and character of the building. We chose a room with a fireplace, which made the experience even more cozy and enjoyable. The 24/7 tea and coffee area in the basement was a lovely touch and very convenient. The location was also excellent — just a short walking distance to Union Square, which made exploring the city very easy. The valet service was a bit expensive, but in a city like San Francisco, where car safety can be a concern, it gave us real peace of mind. The hotel staff were incredibly warm, friendly, and helpful throughout our stay. As a small suggestion, disposable slippers in the rooms would have been appreciated, and adding a wider variety of cheeses at breakfast could make the experience even better. Overall, we had a very enjoyable stay and would happily return. Thank you for everything.

Very friendly staff, excellent location, cosy room

“The staff here are so friendly, warm, and welcoming! It is in an excellent location where you experience the neighbourli”

Very quaint and old fashioned, but the bed was still comfortable, the water pressure good, and the common areas and room felt very clean.

“Very cozy and homely place to stay”

Cozy boutique hotel with complimentary services like breakfast and a glass of wine. The fireplaces give the hotel a very homely feel and the staff was excellent.

Cosy hotel with excellent service and a fantastic breakfast . Fresh and delicious croissants , coffee and fruit . Very friendly and helpful staff

“I’ll happily be back”

Helpful, friendly staff, unique decor, good value, clean, good location

“Mike&Deirdr”

The room layout and breakfast, wine time and locked front doors

“Close to Downtown and affordable”

The location is great, very close to the Downtown area. It's great to have a free breakfast included. The staff were friendly and helpful. The hotel has a lot of charm.

“Elegant, comfort :-)”

We booked a room at this beautiful hotel, unfortunately the fireplace was faulty and the room was cold. This was not a problem as the manager, Lewis, moved us to the equally beautiful White Swan. Loved our room, fireplace and nibbles. Very near to Union Sq, where it was easy to catch transport to various tourist attractions, plenty of restaurants in easy walking distance.

“Single travel quick overnight stay”

Location perfect, nice traditional older SF hotel.

The atmosphere is really cosy, the rooms have a nice vibe and are very clean! The stuff was really polite! The wine hour as well as the rich breakfast made our stay delightful and we would be happy to stay in this hotel any time again.

“Good value for money and good location”

Cosy room, friendly staff and nice atmosphere.

“Great value for a few nights in San Francisco with lovely staff”

Location is good, staff friendly and the evening wine and cheese is great Breakfast selection pretty good Decor is very quirky and fun