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HI San Francisco Downtown Hostel

Hostel

312 Mason Street

10 nights, 2 adults

USD$1,510

Includes taxes and charges

10 nights, 2 adults

USD$1,510

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
11 mentions

Location was fantastic and the facilities were great

The staff were super friendly and had great tips to help us find our way to the …

Comfortable rooms
6 mentions

The private room was quite comfy as well

The private bathroom for 4-bed female dormitory is the best choice as a female t…

Friendly staff
5 mentions

The staff is quite helpful, they changed the room when I asked for it, and I cou…

Central location, very friendly and helpful staff, good kitchen and shower facil…

Clean rooms
3 mentions

Safe, clean and cosy

-Washrooms and shower rooms were clean -Comfortable common area on the second f…

Good value
3 mentions

Unbeatable price during RSAC 2026

Worth the price

Free Wi‑Fi
1 mentions

Internet works quite well

Overview

Centrally located in San Francisco just 5 minutes’ walk from shopping and dining in Union Square, Each bright room is practically furnished. Each room at HI San Francisco Downtown Hostel showcases large windows. All rooms are decorated in cool tones and modern furnishings. Select rooms include an en suite bathroom, a sink and a mirror. Guests have access to all common areas including a full kitchen and an amply furnished lounge. Free WiFi is available in the public areas. Secure lockers are offered. A launderette is located on site. HI San Francisco Downtown Hostel is 7 minutes’ walk from the Chinatown Gates. Shopping at Westfield Mall on Market Street is 5 minutes’ walk away.

Traveller reviews

J

Jack

solo_traveller

June 24, 2026

10

Fantastic location, good facilities. Great staff apart from the one mentioned.

Location was fantastic and the facilities were great.

A

Agnieszka

family_with_children

June 11, 2026

10

The atmosphere was grate. See You soon!

D

Damian A.

solo_traveller

June 2, 2026

4

The staff is quite helpful, they changed the room when I asked for it, and I could store my luggage

K

Knarik

solo_traveller

May 26, 2026

6

The hotel does not have its own parking; there is simply a $3 discount on parking. noisy roommates!

I

Islomov

solo_traveller

May 19, 2026

10

Safe, clean and cosy

S

SARA-LYNN

solo_traveller

May 14, 2026

9

Cute & comfy

The public areas were adorable, a nice lobby, lounge and kitchen. I appreciated the amenities in the lobby, such as free coffee, cheap snacks and toiletries. The private room was quite comfy as well. The staff were super friendly and had great tips to help us find our way to the OAK airport out.

M

Myra Luk

solo_traveller

May 8, 2026

8

Convenient Stay

-Washrooms and shower rooms were clean -Comfortable common area on the second floor -Luggage storage available before and after check-in -Friendly and helpful front desk staff

E

Enes

solo_traveller

May 4, 2026

1

Location

Y

Yogesh

solo_traveller

April 29, 2026

9

Excellent

The location was excellent and overall facilities were sufficient.

N

Nicholas

solo_traveller

April 28, 2026

6

Its fine. You can do much worse.

M

mguasta

solo_traveller

April 27, 2026

8

Unbeatable value for money in central SF

Unbeatable price during RSAC 2026. Central location, very friendly and helpful staff, good kitchen and shower facilities, good free and paid activities offered. Very close to BART to travel to and from the airport.

D

daveparth93

solo_traveller

April 10, 2026

6

Okish Experience. Could be better.

The location.

A

Aleksandra

solo_traveller

April 5, 2026

1

A miserable experience

The hostel was grimy. Dirty showers, toilets and carpets all around. Also, no social atmosphere - most guests seem to be there for work or conferences, so common spaces are taken over by people on zoom calls or working on their laptops. No events within the hostel to meet other people. And on top of that, the staff is very stand-offish and unhelpful. Generally, a miserable experience.

R

Riddhesh

solo_traveller

April 1, 2026

10

Well done.

C

Cesar Giovanni

solo_traveller

March 30, 2026

9

Nice hostel, near to a lot of things

It’s near to all, you have a lot of stores, restaurants near.

E

Eta Auria Latiefa

family_with_children

March 26, 2026

9

Worth the price! Excellent!

I really like the cleanliness very much. The private bathroom for 4-bed female dormitory is the best choice as a female traveler who doesn't want spend much money in accomodation. There's a kitchen, lounge, and meeting room (workspace) as well. Worth the price!

子瑄

extended_group

March 19, 2026

8

Good price and location, friendly staff, well-maintained kitchen and bathrooms, free luggage storage, quiet environment

K

Kate

solo_traveller

March 16, 2026

3

Location is good.

E

Eli

solo_traveller

February 26, 2026

9

Location - very close to city centre Union Square. Just 2 minutes walk to Powell St where you can catch the cable car. The room is quite small (like 4 people cannot unload/fix their luggages at the same time - I had to temporarily leave the room to give space to others). Internet works quite well. There’s a lift in the property as well. They also have big kitchen for everyone’s use and you can refill your water bottle anytime.

L

Leah

family_with_children

February 10, 2026

10

Great location to Union Square and Pier district

Facilities

Activities

Pub crawls

Cleaning services

Laundry room

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas

General

Non-smoking throughout, Non-smoking rooms, Lift, Heating

Internet

WiFi, Free WiFi, Internet services

Kitchen

Shared kitchen

Physical distancing

Cashless payment available

Safety & security

Carbon monoxide detector, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available

Services

Lockers, Daily housekeeping, ATM/cash machine on site, 24-hour front desk, Laundry, Luggage storage

Private Queen Room Ensuite

Featuring an en suite bathroom, this room can accommodate up to 2 guests. Bedding, towels and daily housekeeping is provided. A desk and USB charging station are provided.

Max 2 guests 14 1 bedroom 1 bathroom
Private Twin Room Ensuite

Featuring an en suite bathroom, this room can accommodate up to 2 guests. Bedding, towels, daily housekeeping and a USB charging station are provided.

Max 2 guests 14 1 bedroom 1 bathroom
Private Economy Room

This small private room can accommodate up to 3 guests. Guests have access to a shared hallway bathroom. Bedding, towels and daily housekeeping is provided. A desk and USB charging station are provided.

Max 3 guests 11 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease Note: Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note: The property will try to keep people travelling together in the same room. However, this might not always be possible. If you have a special request concerning this, please email the hostel directly right after booking. Please note: Hostel can only honor online bookings of 9 guests maximum. If you have 10 or more guests in your booking, please contact the hostel as different policies apply. Guests may only stay up to 14 nights in a calendar year. Please note, reservations do not have to be for consecutive dates. Please note: Parties travelling with children under the age of 12 must stay in a private room or rent out an entire dorm room.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 12:37 AM

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Hi San Francisco Downtown Hostel in San Francisco