HI San Francisco Downtown Hostel
312 Mason Street
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Location was fantastic and the facilities were great”
“The staff were super friendly and had great tips to help us find our way to the …”
“The private room was quite comfy as well”
“The private bathroom for 4-bed female dormitory is the best choice as a female t…”
“The staff is quite helpful, they changed the room when I asked for it, and I cou…”
“Central location, very friendly and helpful staff, good kitchen and shower facil…”
“Safe, clean and cosy”
“-Washrooms and shower rooms were clean -Comfortable common area on the second f…”
“Unbeatable price during RSAC 2026”
“Worth the price”
“Internet works quite well”
Overview
Centrally located in San Francisco just 5 minutes’ walk from shopping and dining in Union Square, Each bright room is practically furnished. Each room at HI San Francisco Downtown Hostel showcases large windows. All rooms are decorated in cool tones and modern furnishings. Select rooms include an en suite bathroom, a sink and a mirror. Guests have access to all common areas including a full kitchen and an amply furnished lounge. Free WiFi is available in the public areas. Secure lockers are offered. A launderette is located on site. HI San Francisco Downtown Hostel is 7 minutes’ walk from the Chinatown Gates. Shopping at Westfield Mall on Market Street is 5 minutes’ walk away.
Traveller reviews
Jack
solo_traveller
June 24, 2026
“Fantastic location, good facilities. Great staff apart from the one mentioned.”
Location was fantastic and the facilities were great.
Agnieszka
family_with_children
June 11, 2026
The atmosphere was grate. See You soon!
Damian A.
solo_traveller
June 2, 2026
The staff is quite helpful, they changed the room when I asked for it, and I could store my luggage
Knarik
solo_traveller
May 26, 2026
The hotel does not have its own parking; there is simply a $3 discount on parking. noisy roommates!
Islomov
solo_traveller
May 19, 2026
Safe, clean and cosy
SARA-LYNN
solo_traveller
May 14, 2026
“Cute & comfy”
The public areas were adorable, a nice lobby, lounge and kitchen. I appreciated the amenities in the lobby, such as free coffee, cheap snacks and toiletries. The private room was quite comfy as well. The staff were super friendly and had great tips to help us find our way to the OAK airport out.
Myra Luk
solo_traveller
May 8, 2026
“Convenient Stay”
-Washrooms and shower rooms were clean -Comfortable common area on the second floor -Luggage storage available before and after check-in -Friendly and helpful front desk staff
Enes
solo_traveller
May 4, 2026
Location
Yogesh
solo_traveller
April 29, 2026
“Excellent”
The location was excellent and overall facilities were sufficient.
Nicholas
solo_traveller
April 28, 2026
“Its fine. You can do much worse.”
mguasta
solo_traveller
April 27, 2026
“Unbeatable value for money in central SF”
Unbeatable price during RSAC 2026. Central location, very friendly and helpful staff, good kitchen and shower facilities, good free and paid activities offered. Very close to BART to travel to and from the airport.
daveparth93
solo_traveller
April 10, 2026
“Okish Experience. Could be better.”
The location.
Aleksandra
solo_traveller
April 5, 2026
“A miserable experience”
The hostel was grimy. Dirty showers, toilets and carpets all around. Also, no social atmosphere - most guests seem to be there for work or conferences, so common spaces are taken over by people on zoom calls or working on their laptops. No events within the hostel to meet other people. And on top of that, the staff is very stand-offish and unhelpful. Generally, a miserable experience.
Riddhesh
solo_traveller
April 1, 2026
“Well done.”
Cesar Giovanni
solo_traveller
March 30, 2026
“Nice hostel, near to a lot of things”
It’s near to all, you have a lot of stores, restaurants near.
Eta Auria Latiefa
family_with_children
March 26, 2026
“Worth the price! Excellent!”
I really like the cleanliness very much. The private bathroom for 4-bed female dormitory is the best choice as a female traveler who doesn't want spend much money in accomodation. There's a kitchen, lounge, and meeting room (workspace) as well. Worth the price!
子瑄
extended_group
March 19, 2026
Good price and location, friendly staff, well-maintained kitchen and bathrooms, free luggage storage, quiet environment
Kate
solo_traveller
March 16, 2026
Location is good.
Eli
solo_traveller
February 26, 2026
Location - very close to city centre Union Square. Just 2 minutes walk to Powell St where you can catch the cable car. The room is quite small (like 4 people cannot unload/fix their luggages at the same time - I had to temporarily leave the room to give space to others). Internet works quite well. There’s a lift in the property as well. They also have big kitchen for everyone’s use and you can refill your water bottle anytime.
Leah
family_with_children
February 10, 2026
Great location to Union Square and Pier district
Facilities
Activities
Pub crawls
Cleaning services
Laundry room
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas
General
Non-smoking throughout, Non-smoking rooms, Lift, Heating
Internet
WiFi, Free WiFi, Internet services
Kitchen
Shared kitchen
Physical distancing
Cashless payment available
Safety & security
Carbon monoxide detector, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Services
Lockers, Daily housekeeping, ATM/cash machine on site, 24-hour front desk, Laundry, Luggage storage
Private Queen Room Ensuite
Featuring an en suite bathroom, this room can accommodate up to 2 guests. Bedding, towels and daily housekeeping is provided. A desk and USB charging station are provided.
Private Twin Room Ensuite
Featuring an en suite bathroom, this room can accommodate up to 2 guests. Bedding, towels, daily housekeeping and a USB charging station are provided.
Private Economy Room
This small private room can accommodate up to 3 guests. Guests have access to a shared hallway bathroom. Bedding, towels and daily housekeeping is provided. A desk and USB charging station are provided.
Hotel Policies
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