“A relaxing and welcoming experience. Thank you.”

Stunning hotel with friendly and helpful staff. I love how they knew my name and made me feel so welcome. Room size was generous and has all your amenities. The gym was great and has plenty of equipment (although could use a pad for the bar!). I had a massage too and that was incredibly relaxing.

“Great hotel- lousy breakfast service”

It was light, great lobby area, beautiful views over the bay, plants everywhere. Hospitality service later in the day and for dinner was excellent with Veronica as hostess. The only significant drawback was breakfast service— on the 3 mornings the queue was 20mins plus— even to just order coffee. We had the offer of a$50 voucher for breakfast but the queue, and wait, was soo painful we went elsewhere on the second and third mornings. So it was not just a one-off. So disappointing for such a great hotel.

“It was truly a dream vacation”

This hotel was the perfect choice for our anniversary celebration. It is absolutely stunning — beautiful in a way that is hard to describe. The location is also very central and convenient, with easy access to attractions such as Fisherman’s Wharf, Pier 39, and the Golden Gate Bridge. Everything was simply perfect: the room, the hotel’s public spaces, the restaurant, and especially the wonderful staff, who were kind, attentive, and made us feel truly welcome. The hotel surprised us with a cake and champagne in honor of our anniversary, which was such a thoughtful and memorable gesture. We honestly wished we could stay there longer — or even live there! We truly hope to return again someday.

Staff were plesent

“Well below expectations”

Location only. Nothing else

“Loved staying here”

Great location. Good vibes.

“Beautiful pearl in great location”

Fell in love with his hotel. The room and the view was fabulous, the front office team was great and dinner at the hotel restaurant was excellent.

“The best stay! Worth the price”

The waterfront view room would definitely take your breath away. It was right in front of the Bay Bridge and very near the Ferry Building. Everything screamed wellness in the hotel; it was beautifully decorated and also well thought out. I had the most amazing time just sitting by the window and enjoying the view, especially when you can see the sunrise, and that was pure magic!

Vibe, views

“Perfect way to recharge after a long week”

Luxurious vibe and great location

“Great for business”

Th property was nicely designed and well located.

“Very good hotel.”

Modern cool Spot on.

Location and room was very nice. Much recommended

“Beautiful hotel, great location and an honest focus on sustainability”

Beautiful hotel in a brilliant location with friendly, caring staff. Room was spotless and spacious with a great view. Restaurant was great, good food and reasonable pricing. We really liked the focus on sustainability and the whole place felt like it had the right vibe for what it was looking to achieve. Well done. We would absolutely stay here again.

“Lovely hotel with a sustainability focus. Nice location by the bay with helpful staff and some nice extras like ebikes t”

Loved the location, staff were super helpful and decor was nice. Also liked the efforts to be more sustainable. The e-bike loan was a real bonus for us too. Gym equipment was nice and new.

“Perfect and magical.”

Focused on sustainability, and the room had a waterfront view of the bay bridge. The hotel even offers ebikes which is a must try to tour around the city.

“Great location and nice hotel”

“Terrible”

So glad to check out of 1 hotel. They have a lot to improve and cannot call themselves a 5 star hotel.

We hag good experience staying here

“Great stay!”

Very stylish, clean, and full of good facilities. Hotel staff were brilliant.