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Hotel Dulce Luna

Hotel

Av.Benito Juarez # 13 Barrio de Santa Lucia

10 nights, 2 adults

USD$406

Includes taxes and charges

10 nights, 2 adults

USD$406

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

The staff was nice and quick to respond to the problem of no hot water

Staff was very helpful

Comfortable rooms
10 mentions

It was pretty quiet but probably because there was nobody else there

They changed our room at short notice to ensure it was nice and comfortable for …

Great location
7 mentions

The hotel has a perfect location, the beds, the linen and towels are new and fre…

Close to ADO busstation

Good value
4 mentions

Excellent value for price

The price was excellent, considering how close to the center

Clean rooms
3 mentions

Room is small but clean

Comfy bed - refillable water - clean room and bathroom - warm water for shower -…

Free Wi‑Fi
1 mentions

Overview

Featuring free Wi-Fi, Hotel Dulce Luna is set in San Cristóbal de Las Casas’ old town and just over 1 km from the city’s cathedral. It offers air-conditioned rooms with cable TV. The Dulce Luna has simple décor with tiled floors. Each room has a fully equipped bathroom. There is a selection of restaurants in the streets surrounding the hotel. Enjoy the artesanl market only 500 metrees away or visit the Zocalo Square that is just 10 minutes’ walk away. Hotel Dulce Luna can arrange trips to nearby sights including the San Juan Chamula Township and Sumidero Canyon. Bus station is 300 metres away,San Cristóbal de Las Casas Airport is a 25-minute drive away.

Traveller reviews

P

Pia Katriina

solo_traveller

February 19, 2026

10

The hotel has a perfect location, the beds, the linen and towels are new and fresh as the room and the bathroom too. They let me leave my luggage for the whole day before I took the bus. The ADO station is very near.

D

Denie

solo_traveller

January 29, 2026

6

Passable

The staff was nice and quick to respond to the problem of no hot water. It was pretty quiet but probably because there was nobody else there. Close to the ADO bus terminal

A

Aldi

solo_traveller

January 9, 2026

7

Good hotel option close to the center

Excellent value for price. You get what you pay for. Don't expect luxury. Staff was very helpful.

A

Aldi

solo_traveller

January 7, 2026

7

Good private room option

Excellent value for price. You get what you pay for. Don’t expect luxury. Staff was very helpful.

S

Sara Johanna

solo_traveller

April 29, 2025

6

Basic

Close to ADO busstation.

A

Anaid

couple

January 7, 2024

9

Recomendable

Son flexibles y está céntrico

L

LissetM

family_with_children

December 22, 2023

9

I recommend going

The price was excellent, considering how close to the center

A

Andrea

couple

August 25, 2023

8

We stayed few hours before the departure of our Ado bus at night. Room is small but clean. For two people for more than few days could be a problem.

A

Andrew Daffin

couple

June 8, 2023

10

very cheap hotel if on a budget

5 mins from ado bus station and very close churches moments restaurant s

D

David Christopher Lynch

solo_traveller

February 19, 2023

8

A cheap and cheerful hostel if you want to take a break from backpacking and dorms.

J

Jacek

couple

November 9, 2022

10

Highly recommended place in the city centre

Very friendly and helpful staff

K

Katie Chandler

extended_group

November 4, 2022

8

Friendly staff, very accommodating

Staff were very friendly and accommodating to our requests. They changed our room at short notice to ensure it was nice and comfortable for us (two separate beds) for no extra charge. They also stored our bags for us after check out, for our later bus journey, which was appreciated.

A

Alan

solo_traveller

March 23, 2022

9

Very comfortable stay - just what I needed to rest and recharge

Comfy bed - refillable water - clean room and bathroom - warm water for shower - WiFi is ok Perfect place to recharge batteries and get a good sleep Location is also only 5 ish minutes walk from the centre which is great

W

wamboldt chris

solo_traveller

March 15, 2022

10

my first booking online because of Mexican immigration. Nice location and quiet. 5th time in San Cristobal. Nice place to rest up for more traveling. word

R

Rim

couple

February 23, 2022

3

Good location

G

Györgyi

extended_group

February 18, 2022

6

Good value for money.

Pretty much, everything was fine. The staff was kind, allowed us to occupy the room earlier! The place is close to transport (ADO) and restaurants. Good value for money.

S

Sofiia

family_with_children

January 31, 2022

3

we were not lucky enough to get a nice room if it actually s there. even for the money.

the stuff was pretty nice, yet not very helpful.

E

Emily

couple

January 27, 2022

8

great for the price!

great location, parking on the street, nice staff, reasonably quiet.

M

Mihail

solo_traveller

January 8, 2022

8

Very comfy bed.

T

TravelFiras

solo_traveller

January 7, 2022

5

Clean room, helpful staff

Clean room, helpful staff

Facilities

Activities

Public Bath

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

WiFi available in all areas, Non-smoking throughout, Designated smoking area, Non-smoking rooms, Family rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Terrace, Outdoor furniture

Physical distancing

Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Trouser press, Daily housekeeping, 24-hour front desk, Luggage storage

Standard Double Room

This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.

Max 2 guests 12 1 bedroom 1 bathroom
Twin Room

This twin room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.

Max 2 guests 12 1 bedroom 1 bathroom
Standard Queen Room with Two Queen Beds

This quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.

Max 4 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 13:00 to 00:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 1:59 PM

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