Hotel Casa de Familia de San Cristobal
Av. 5 de Mayo #12, esq. c/ Calle 1 de Marzo Centro Histórico
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10 nights, 2 adults
USD$1,331.37
Includes taxes and charges
10 nights, 2 adults
USD$1,331.37
Includes taxes and charges
Why people book this hotel
“The building is gorgeous, the staff helpful and attentive, the food great, the l…”
“The hotel was in a great location close to the centre”
“The staff was friendly and helpful”
“Receptionists were really helpful , provided a lot o information and were really…”
“Well located hotel with lovely rooms overlooking a central courtyard”
“Location and room was great”
“Decent, clean hotel”
“Very clean and comfortable”
“Speaking of mornings, the **breakfast at the hotel restaurant** was delightful, …”
“Breakfast was spectacular, a la carte but reasonably priced”
Overview
Situated in San Cristóbal de Las Casas, 300 metres from San Cristobal Cathedral, Hotel Casa de Familia de San Cristobal features accommodation with a garden, free private parking, a terrace and a restaurant. Built in 19th century, this 5-star hotel is within 500 metres of La Merced Church and 400 metres of Central Plaza & Park. The accommodation provides a 24-hour front desk, airport transfers, a tour desk and free WiFi. The rooms are fitted with a flat-screen TV with cable channels, minibar, a coffee machine, a shower, free toiletries and a desk. Rooms are fitted with a safety deposit box, while certain rooms are equipped with a balcony and others also boast garden views. All rooms have a private bathroom, a hairdryer and bed linen. Guests at the hotel can enjoy a buffet breakfast. Popular points of interest near Hotel Casa de Familia de San Cristobal include Santo Domingo Church San Cristobal de las Casas, Del Carmen Arch and San Cristobal Church. The nearest airport is Ángel Albino Corzo International Airport, 76 km from the accommodation.
Traveller reviews
Anna
couple
March 5, 2026
The building is gorgeous, the staff helpful and attentive, the food great, the location convenient. It was truly a great experience.
Betül
couple
February 28, 2026
Everything’s was good
Ralph
solo_traveller
February 1, 2026
“I would highly recommend both the accommodations and the services”
Elegant building and grounds
Ralph
couple
January 26, 2026
“Wonderful”
Charming, elegant, and conveniently located
Luca
family_with_children
November 29, 2025
“Location was brilliant, staff excellent.”
The staff was friendly and helpful. The hotel was in a great location close to the centre. Breakfast was spectacular, a la carte but reasonably priced.
João Francisco
couple
May 28, 2025
“Superb”
Food was delicious. Receptionists were really helpful , provided a lot o information and were really kind. Waiters were friendly and courteous.
Lisa
couple
April 23, 2025
“Clean, comfortable hotel in great location”
Excellent location, 2 blocks from main square. Decent, clean hotel. Marisella runs it well.
carolyn
couple
March 3, 2025
“Wonderful colonial hotel with delightful staff”
Wonderful home from home in San Cristóbal with lovely garden and super helpful staff - private parking inside the gates so everything is super secure, fantastic colonial architecture and we were able to sit in the private garden and read after a long day exploring!
O'Toole
couple
February 19, 2025
Fantastic Location
Hannah
couple
January 12, 2025
“Great location for a visit to San Cristobel”
Well located hotel with lovely rooms overlooking a central courtyard. Very clean and comfortable.
peter
couple
January 9, 2025
“Highly recommend”
Location and room was great
Tamsin
couple
January 6, 2025
“Character hotel good location, a fraction noisy, no windows to outside”
Quaint cute character hotel in good location
Rebecca
family_with_children
January 3, 2025
“The beds were comfy, great location in a beautiful building”
The property was beautiful, a real treat to stay here
Nabil
family_with_children
November 11, 2024
“What a lovely estate hotel.”
Our stay at the hotel was a wonderful experience, largely thanks to the **exceptionally kind and accommodating staff**. From the moment we arrived, they went above and beyond to ensure we felt welcome and comfortable, making our stay truly memorable. The hotel itself is a beautifully restored estate home, converted with great care to create a **lovely and cozy atmosphere**. We appreciated the **drinking water available on tap**, which added a nice touch of convenience. The **raindrop shower** was another highlight, featuring excellent water pressure and unlimited hot water—perfect for a relaxing start to our day. Speaking of mornings, the **breakfast at the hotel restaurant** was delightful, offering a variety of delicious options that fueled our adventures in San Cristóbal. Overall, the combination of the staff's warmth and the hotel's charm made our visit special, and we will certainly return on our next trip! Having NFL RedZone was a huge bonus for me during American football season.
DrCarlosG
family_with_children
March 31, 2024
The facilities are beautiful and cosy.
Peter of England
couple
January 12, 2024
“Very beautiful Colonial style building but with no bar or breakfast service it let’s itself down.”
Gardens and Atrium and Room 8
Peter of England
couple
January 12, 2024
“Excellent hotel but there are no bar or breakfast facilities”
Courtyard ambience and Room 8 and a magnificent garden
Peter of England
couple
January 12, 2024
“Exceptional buildings, staff very polite, exceptionally clean and tidy.”
Large atrium and gardens
Bernardo
family_with_children
January 1, 2024
“Beautiful property, small and comfortable. Very enjoyable!”
Beautiful facilities and exceptional service provided by all staff. The hotel is very comfortable, like a little old style "Hacienda". All facilities are very well maintained.
Alex
couple
December 9, 2023
The garden is an absolute jewel.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, Non-smoking throughout, Non-smoking rooms, Family rooms, Safety deposit box, Heating
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor furniture, Picnic area
Parking
Free parking, Parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Tour desk, Luggage storage, Airport shuttle, Laundry, 24-hour front desk, Shuttle service
Transport
Airport pick up, Airport drop off
Double Room with Garden View
This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Standard Double Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard King Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Standard Two Beds
Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Suite
The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with an inner courtyard view, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Junior Suite
This suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Hotel Policies
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