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Hotel Casa de Familia de San Cristobal

Hotel

Av. 5 de Mayo #12, esq. c/ Calle 1 de Marzo Centro Histórico

10 nights, 2 adults

USD$1,331.37

USD$1,065

Includes taxes and charges

10 nights, 2 adults

USD$1,331.37

USD$1,065

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
7 mentions

The building is gorgeous, the staff helpful and attentive, the food great, the l…

The hotel was in a great location close to the centre

Friendly staff
6 mentions

The staff was friendly and helpful

Receptionists were really helpful , provided a lot o information and were really…

Comfortable rooms
6 mentions

Well located hotel with lovely rooms overlooking a central courtyard

Location and room was great

Clean rooms
2 mentions

Decent, clean hotel

Very clean and comfortable

Breakfast available
2 mentions

Speaking of mornings, the **breakfast at the hotel restaurant** was delightful, …

Good value
1 mentions

Breakfast was spectacular, a la carte but reasonably priced

Overview

Situated in San Cristóbal de Las Casas, 300 metres from San Cristobal Cathedral, Hotel Casa de Familia de San Cristobal features accommodation with a garden, free private parking, a terrace and a restaurant. Built in 19th century, this 5-star hotel is within 500 metres of La Merced Church and 400 metres of Central Plaza & Park. The accommodation provides a 24-hour front desk, airport transfers, a tour desk and free WiFi. The rooms are fitted with a flat-screen TV with cable channels, minibar, a coffee machine, a shower, free toiletries and a desk. Rooms are fitted with a safety deposit box, while certain rooms are equipped with a balcony and others also boast garden views. All rooms have a private bathroom, a hairdryer and bed linen. Guests at the hotel can enjoy a buffet breakfast. Popular points of interest near Hotel Casa de Familia de San Cristobal include Santo Domingo Church San Cristobal de las Casas, Del Carmen Arch and San Cristobal Church. The nearest airport is Ángel Albino Corzo International Airport, 76 km from the accommodation.

Traveller reviews

A

Anna

couple

March 5, 2026

9

The building is gorgeous, the staff helpful and attentive, the food great, the location convenient. It was truly a great experience.

B

Betül

couple

February 28, 2026

9

Everything’s was good

R

Ralph

solo_traveller

February 1, 2026

10

I would highly recommend both the accommodations and the services

Elegant building and grounds

R

Ralph

couple

January 26, 2026

10

Wonderful

Charming, elegant, and conveniently located

L

Luca

family_with_children

November 29, 2025

9

Location was brilliant, staff excellent.

The staff was friendly and helpful. The hotel was in a great location close to the centre. Breakfast was spectacular, a la carte but reasonably priced.

J

João Francisco

couple

May 28, 2025

10

Superb

Food was delicious. Receptionists were really helpful , provided a lot o information and were really kind. Waiters were friendly and courteous.

L

Lisa

couple

April 23, 2025

9

Clean, comfortable hotel in great location

Excellent location, 2 blocks from main square. Decent, clean hotel. Marisella runs it well.

C

carolyn

couple

March 3, 2025

9

Wonderful colonial hotel with delightful staff

Wonderful home from home in San Cristóbal with lovely garden and super helpful staff - private parking inside the gates so everything is super secure, fantastic colonial architecture and we were able to sit in the private garden and read after a long day exploring!

O

O'Toole

couple

February 19, 2025

10

Fantastic Location

H

Hannah

couple

January 12, 2025

9

Great location for a visit to San Cristobel

Well located hotel with lovely rooms overlooking a central courtyard. Very clean and comfortable.

P

peter

couple

January 9, 2025

8

Highly recommend

Location and room was great

T

Tamsin

couple

January 6, 2025

8

Character hotel good location, a fraction noisy, no windows to outside

Quaint cute character hotel in good location

R

Rebecca

family_with_children

January 3, 2025

8

The beds were comfy, great location in a beautiful building

The property was beautiful, a real treat to stay here

N

Nabil

family_with_children

November 11, 2024

10

What a lovely estate hotel.

Our stay at the hotel was a wonderful experience, largely thanks to the **exceptionally kind and accommodating staff**. From the moment we arrived, they went above and beyond to ensure we felt welcome and comfortable, making our stay truly memorable. The hotel itself is a beautifully restored estate home, converted with great care to create a **lovely and cozy atmosphere**. We appreciated the **drinking water available on tap**, which added a nice touch of convenience. The **raindrop shower** was another highlight, featuring excellent water pressure and unlimited hot water—perfect for a relaxing start to our day. Speaking of mornings, the **breakfast at the hotel restaurant** was delightful, offering a variety of delicious options that fueled our adventures in San Cristóbal. Overall, the combination of the staff's warmth and the hotel's charm made our visit special, and we will certainly return on our next trip! Having NFL RedZone was a huge bonus for me during American football season.

D

DrCarlosG

family_with_children

March 31, 2024

7

The facilities are beautiful and cosy.

P

Peter of England

couple

January 12, 2024

8

Very beautiful Colonial style building but with no bar or breakfast service it let’s itself down.

Gardens and Atrium and Room 8

P

Peter of England

couple

January 12, 2024

8

Excellent hotel but there are no bar or breakfast facilities

Courtyard ambience and Room 8 and a magnificent garden

P

Peter of England

couple

January 12, 2024

9

Exceptional buildings, staff very polite, exceptionally clean and tidy.

Large atrium and gardens

B

Bernardo

family_with_children

January 1, 2024

9

Beautiful property, small and comfortable. Very enjoyable!

Beautiful facilities and exceptional service provided by all staff. The hotel is very comfortable, like a little old style "Hacienda". All facilities are very well maintained.

A

Alex

couple

December 9, 2023

9

The garden is an absolute jewel.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Restaurant

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

Indoor fireplace, Non-smoking throughout, Non-smoking rooms, Family rooms, Safety deposit box, Heating

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor furniture, Picnic area

Parking

Free parking, Parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Tour desk, Luggage storage, Airport shuttle, Laundry, 24-hour front desk, Shuttle service

Transport

Airport pick up, Airport drop off

Double Room with Garden View

This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

Max 4 guests 20 1 bedroom 1 bathroom
Standard Double Room

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 17 1 bedroom 1 bathroom
Standard King Room

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 14 1 bedroom 1 bathroom
Standard Two Beds

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max 4 guests 18 1 bedroom 1 bathroom
Deluxe Suite

The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with an inner courtyard view, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 18 1 bedroom 1 bathroom
Junior Suite

This suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

Max 2 guests 25 1 bedroom 2 bathrooms

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 1:59 PM

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