Casa Carmen
13 Miguel Hidalgo
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Why people book this hotel
“The place is amazing, curated in every detail, both the common space and the roo…”
“We loved our spacious room, our huge powerful shower and all the little touches”
“The location is very central and walking distance to everything”
“The location is perfect, only a few minutes walk from the main streets of San Cr…”
“Staff is very kind also”
“The staff were amazing and even found my airpods that I had left out of their ca…”
“It is incredibly clean and the kitchen is well equipped”
“Clean and tidy with good air-conditioning and close to main sites”
“Amazing value for money”
“Great value for money, the rooms are amazing and great staff”
“The internet also worked without any problems”
Overview
Featuring quiet street views, Casa Carmen features accommodation with balcony, around 500 metres from San Cristobal Cathedral. Boasting a shared kitchen, this property also provides guests with an outdoor fireplace. The guest house offers inner courtyard views, a sun terrace, and free WiFi is available throughout the property. All units at the guest house come with a seating area, a flat-screen TV with streaming services and a private bathroom with a hair dryer and a walk-in shower. At the guest house, all units are allergy-free. At the guest house, units are fitted with bed linen and towels. The guest house has a picnic area where you can spend a day out in the open. Popular points of interest near the guest house include Del Carmen Arch, Central Plaza & Park and Santo Domingo Church San Cristobal de las Casas. The nearest airport is Ángel Albino Corzo International Airport, 76 km from Casa Carmen.
Traveller reviews
Federica
couple
May 30, 2026
“Beautiful place in San Cristobal”
The location is very central and walking distance to everything. The place is amazing, curated in every detail, both the common space and the room are superlative! Staff is very kind also.
Marthanifhla
solo_traveller
May 8, 2026
We loved our stay at Casa Carmen. It is such a gorgeous place, decorated beautifully with lots of areas to chill out including a rooftop terrace. It is incredibly clean and the kitchen is well equipped. We loved our spacious room, our huge powerful shower and all the little touches. The staff were amazing and even found my airpods that I had left out of their case on the terrace! The location is perfect, only a few minutes walk from the main streets of San Cristobal, close to plenty of incredible restaurants, cafés and shops. It's also less than a 10 minute walk from the ADO bus station which is super ideal!
Catrina
couple
March 28, 2026
Great place to stay for a few days. Clean and tidy with good air-conditioning and close to main sites. Well equipped kitchen if you need it. Would stay there again.
Hanne
couple
March 5, 2026
“Cosy room, great location”
Very comfy bed with warm sheets, great location within walking distance of many restaurants and sightseeing. The room is cosy but spacious. The staff doesnt speak English very well, but they really try and are super friendly.
vered
extended_group
February 16, 2026
“We will come back we enjoy from the place”
The room are very unique all the place are very unique and Very aesthetic very clean. The attitude is great. The place is very close to the center.
SARAH
couple
February 12, 2026
“Fabulous hotel, great location can’t recommend highly enough”
Beautiful hotel, great location, took the cookery course which was brilliant. Amazing value for money.
Adam
solo_traveller
February 12, 2026
“A terrific place to stay in San Christobal!”
Stylish, very comfortable (although a bit chilly) and quiet with the added bonus of a roof terrace; and in a great location.
Jose Mayo
couple
February 3, 2026
The best accomodation that we stayed in Mexico so far. Great value for money, the rooms are amazing and great staff. Thanks to Carlos and the lady that was there in the morning that helped us book our tour.
Rana
extended_group
January 16, 2026
“Amazing, we loved our stay there!”
It’s a beautiful place and beautifully decorated. The rooms and beds were very comfortable.
geraldine
extended_group
January 9, 2026
“Beautiful home but be aware rooms cold in the evening and early morning do to San Cristobal weather however they provide”
CLose to town Centre 2 min walk.
Peter
couple
January 6, 2026
“Comfortable and quiet place at the brink of the histrocial vebter with amazing service.”
Everything. The location, the service was excellent, Carlos was super helpful and kind.
Lieza
couple
December 28, 2025
“Clean, spacious and modern accommodation in great location.”
Clean spacious and modern en suite rooms. Fantastic location to historic center. We were allowed an early check in which was greatly appreciated.
Semih
couple
December 26, 2025
“The Best in Mexico”
This hotel truly puts guest comfort first, rather than trying to squeeze extra money out of you — and you can feel that from the very first moment. Our room was already ready quite early in the morning when we arrived, which immediately set the tone for a wonderful stay. It offers outstanding value for money. The staff are incredibly kind, attentive, and available 24 hours a day, always ready to help with a smile. The location is ideal: only a 7-minute walk to the bus station and just 2 minutes to a lively district full of life, yet the hotel itself is perfectly quiet and peaceful. Every detail is designed for comfort. Extra heating devices are provided, the blankets are thick and warm, and the shower is excellent. And then there’s the fireplace — absolutely the highlight. It’s real, fully functional, and beautifully designed. Coming back to the hotel after a long day of exploring the town and its surroundings, sitting by the fireplace, feels incredibly cosy and relaxing. Overall, this is a very warm, safe, and welcoming place that truly feels like a home away from home. I would happily stay here again and highly recommend it.
Christine
couple
December 6, 2025
The location was excellent, just behind one of the main restaurant streets, but very quiet. Room was spacious with comfy bed. Kitchen was spotless with free drinking water, tea and coffee.
Maria
solo_traveller
November 18, 2025
“Exceptionally good accommodation”
The location was excellent, very central. The entire accommodation is very lovingly furnished. I felt very comfortable there from the very first moment. The internet also worked without any problems.
Huw
couple
November 17, 2025
Great location. Lovely rooms.
Daniel
couple
October 6, 2025
“Amazing value for Money”
everything was perfect especially the room facilities and value for money.
Sara
couple
September 9, 2025
“Beautiful and cozy place to stay”
The design of the space was exceptional, very large and comfy beds, spacious clean bathrooms. Had a kitchen we could use, interior garden and a sitting space to relax and enjoy your book. It was close to the center. The staff was very friendly and helpful.
Rizza
couple
April 29, 2025
“Great place!”
The building is really nice and welcoming and the location is perfect, 2 minutes from the central streets but far from the noise. The room was well decorated and very cozy and the bathroom super big and well equipped.
Benjamin
couple
April 25, 2025
“I recommend 100 %”
We stayed for almost a week at Casa Carmen and we had the chance to find the best accommodation in town. Everything is perfect do not hesitate to go there.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
General
WiFi available in all areas, Non-smoking rooms, Family rooms, Non-smoking throughout, Bicycle parking, Indoor fireplace
Internet
WiFi, Free WiFi, Internet services
Kitchen
Shared kitchen
Outdoors
Terrace, Sun terrace, Outdoor furniture, Picnic area, Outdoor fireplace
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shared lounge/TV area, Daily housekeeping, Private check-in/check-out, Luggage storage
Quadruple Room with Bath
Providing bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Featuring a balcony with an inner courtyard view, this quadruple room also provides a seating area and a flat-screen TV with streaming services. The unit offers 3 beds.
Deluxe Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with an inner courtyard view, this suite also offers a seating area and a flat-screen TV with streaming services. The unit has 1 bed.
King Suite with Balcony
This suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with an inner courtyard view, this suite also provides a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
King Suite with Spa Bath
The fireplace is the standout feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and bathrobes. Boasting a balcony with an inner courtyard view, this suite also features a seating area and a flat-screen TV with streaming services. The unit has 1 bed.
Hotel Policies
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