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Casa Carmen

Guest house

13 Miguel Hidalgo

hotel
hotel

Why people book this hotel

Comfortable rooms
15 mentions

The place is amazing, curated in every detail, both the common space and the roo…

We loved our spacious room, our huge powerful shower and all the little touches

Great location
13 mentions

The location is very central and walking distance to everything

The location is perfect, only a few minutes walk from the main streets of San Cr…

Friendly staff
7 mentions

Staff is very kind also

The staff were amazing and even found my airpods that I had left out of their ca…

Clean rooms
6 mentions

It is incredibly clean and the kitchen is well equipped

Clean and tidy with good air-conditioning and close to main sites

Good value
4 mentions

Amazing value for money

Great value for money, the rooms are amazing and great staff

Free Wi‑Fi
1 mentions

The internet also worked without any problems

Overview

Featuring quiet street views, Casa Carmen features accommodation with balcony, around 500 metres from San Cristobal Cathedral. Boasting a shared kitchen, this property also provides guests with an outdoor fireplace. The guest house offers inner courtyard views, a sun terrace, and free WiFi is available throughout the property. All units at the guest house come with a seating area, a flat-screen TV with streaming services and a private bathroom with a hair dryer and a walk-in shower. At the guest house, all units are allergy-free. At the guest house, units are fitted with bed linen and towels. The guest house has a picnic area where you can spend a day out in the open. Popular points of interest near the guest house include Del Carmen Arch, Central Plaza & Park and Santo Domingo Church San Cristobal de las Casas. The nearest airport is Ángel Albino Corzo International Airport, 76 km from Casa Carmen.

Traveller reviews

F

Federica

couple

May 30, 2026

10

Beautiful place in San Cristobal

The location is very central and walking distance to everything. The place is amazing, curated in every detail, both the common space and the room are superlative! Staff is very kind also.

M

Marthanifhla

solo_traveller

May 8, 2026

10

We loved our stay at Casa Carmen. It is such a gorgeous place, decorated beautifully with lots of areas to chill out including a rooftop terrace. It is incredibly clean and the kitchen is well equipped. We loved our spacious room, our huge powerful shower and all the little touches. The staff were amazing and even found my airpods that I had left out of their case on the terrace! The location is perfect, only a few minutes walk from the main streets of San Cristobal, close to plenty of incredible restaurants, cafés and shops. It's also less than a 10 minute walk from the ADO bus station which is super ideal!

C

Catrina

couple

March 28, 2026

9

Great place to stay for a few days. Clean and tidy with good air-conditioning and close to main sites. Well equipped kitchen if you need it. Would stay there again.

H

Hanne

couple

March 5, 2026

10

Cosy room, great location

Very comfy bed with warm sheets, great location within walking distance of many restaurants and sightseeing. The room is cosy but spacious. The staff doesnt speak English very well, but they really try and are super friendly.

V

vered

extended_group

February 16, 2026

9

We will come back we enjoy from the place

The room are very unique all the place are very unique and Very aesthetic very clean. The attitude is great. The place is very close to the center.

S

SARAH

couple

February 12, 2026

10

Fabulous hotel, great location can’t recommend highly enough

Beautiful hotel, great location, took the cookery course which was brilliant. Amazing value for money.

A

Adam

solo_traveller

February 12, 2026

9

A terrific place to stay in San Christobal!

Stylish, very comfortable (although a bit chilly) and quiet with the added bonus of a roof terrace; and in a great location.

J

Jose Mayo

couple

February 3, 2026

10

The best accomodation that we stayed in Mexico so far. Great value for money, the rooms are amazing and great staff. Thanks to Carlos and the lady that was there in the morning that helped us book our tour.

R

Rana

extended_group

January 16, 2026

10

Amazing, we loved our stay there!

It’s a beautiful place and beautifully decorated. The rooms and beds were very comfortable.

G

geraldine

extended_group

January 9, 2026

10

Beautiful home but be aware rooms cold in the evening and early morning do to San Cristobal weather however they provide

CLose to town Centre 2 min walk.

P

Peter

couple

January 6, 2026

10

Comfortable and quiet place at the brink of the histrocial vebter with amazing service.

Everything. The location, the service was excellent, Carlos was super helpful and kind.

L

Lieza

couple

December 28, 2025

7

Clean, spacious and modern accommodation in great location.

Clean spacious and modern en suite rooms. Fantastic location to historic center. We were allowed an early check in which was greatly appreciated.

S

Semih

couple

December 26, 2025

10

The Best in Mexico

This hotel truly puts guest comfort first, rather than trying to squeeze extra money out of you — and you can feel that from the very first moment. Our room was already ready quite early in the morning when we arrived, which immediately set the tone for a wonderful stay. It offers outstanding value for money. The staff are incredibly kind, attentive, and available 24 hours a day, always ready to help with a smile. The location is ideal: only a 7-minute walk to the bus station and just 2 minutes to a lively district full of life, yet the hotel itself is perfectly quiet and peaceful. Every detail is designed for comfort. Extra heating devices are provided, the blankets are thick and warm, and the shower is excellent. And then there’s the fireplace — absolutely the highlight. It’s real, fully functional, and beautifully designed. Coming back to the hotel after a long day of exploring the town and its surroundings, sitting by the fireplace, feels incredibly cosy and relaxing. Overall, this is a very warm, safe, and welcoming place that truly feels like a home away from home. I would happily stay here again and highly recommend it.

C

Christine

couple

December 6, 2025

10

The location was excellent, just behind one of the main restaurant streets, but very quiet. Room was spacious with comfy bed. Kitchen was spotless with free drinking water, tea and coffee.

M

Maria

solo_traveller

November 18, 2025

10

Exceptionally good accommodation

The location was excellent, very central. The entire accommodation is very lovingly furnished. I felt very comfortable there from the very first moment. The internet also worked without any problems.

H

Huw

couple

November 17, 2025

10

Great location. Lovely rooms.

D

Daniel

couple

October 6, 2025

10

Amazing value for Money

everything was perfect especially the room facilities and value for money.

S

Sara

couple

September 9, 2025

10

Beautiful and cozy place to stay

The design of the space was exceptional, very large and comfy beds, spacious clean bathrooms. Had a kitchen we could use, interior garden and a sitting space to relax and enjoy your book. It was close to the center. The staff was very friendly and helpful.

R

Rizza

couple

April 29, 2025

9

Great place!

The building is really nice and welcoming and the location is perfect, 2 minutes from the central streets but far from the noise. The room was well decorated and very cozy and the bathroom super big and well equipped.

B

Benjamin

couple

April 25, 2025

10

I recommend 100 %

We stayed for almost a week at Casa Carmen and we had the chance to find the best accommodation in town. Everything is perfect do not hesitate to go there.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

General

WiFi available in all areas, Non-smoking rooms, Family rooms, Non-smoking throughout, Bicycle parking, Indoor fireplace

Internet

WiFi, Free WiFi, Internet services

Kitchen

Shared kitchen

Outdoors

Terrace, Sun terrace, Outdoor furniture, Picnic area, Outdoor fireplace

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shared lounge/TV area, Daily housekeeping, Private check-in/check-out, Luggage storage

Quadruple Room with Bath

Providing bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Featuring a balcony with an inner courtyard view, this quadruple room also provides a seating area and a flat-screen TV with streaming services. The unit offers 3 beds.

Max 4 guests 32 1 bedroom 1 bathroom
Deluxe Suite

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with an inner courtyard view, this suite also offers a seating area and a flat-screen TV with streaming services. The unit has 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom
King Suite with Balcony

This suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with an inner courtyard view, this suite also provides a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom
King Suite with Spa Bath

The fireplace is the standout feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and bathrobes. Boasting a balcony with an inner courtyard view, this suite also features a seating area and a flat-screen TV with streaming services. The unit has 1 bed.

Max 2 guests 32 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 20:00
Check-outFrom 11:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 1:59 PM

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Casa Carmen - 3 Star Hotel in San Cristobal De Las Casas