The Mark Grand Hotel
3－2 Shintoshin, Chuoku, Saitamashi, Saitama
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Why people book this hotel
“Comfortable and peaceful”
“Very comfortable and spacious”
“Fantastic view, unbelievable facilities and very close to a station”
“The room was modern, there were plugs near the bed and a smart TV thay you can u…”
“Clean, good room size, bed comfortable”
“The room was so modern and clean, and the staff were very friendly”
“we like the sports club pool and it was reasonably priced at ¥650 per person”
“It’s a new hotel so facilites we’re up to date, room was bigger than I expected …”
Overview
The Mark Grand Hotel is located a 10-minute walk from Saitama-Shintoshin Station. Saitama Super Arena is a 15-minute walk away. Free WiFi is provided in all rooms. Private parking is available at an additional cost. All rooms have city views and are carpeted and decorated in earth tones. The air-conditioned rooms are equipped with an electric kettle, a refrigerator and a flat-screen TV. The private bathroom comes with a bathtub, shower, washlet toilet and free toiletries. Free luggage storage is available at the 24-hour front desk. Hotel guests can use the gym, hot springs, saunas and swimming pools of the “Central Wellness Club” operating within the hotel for an additional special fee. Hikawa Shrine is a 20-minute drive from the property, while Saitama Stadium, a football stadium, is a 25-minute car ride away. Haneda International Airport is an 80-minute train ride from The Mark Grand Hotel.
Traveller reviews
Hande Betul
solo_traveller
June 8, 2026
“Okay”
The lobby and restaurant looks nice, new and sophisticated
Ace
solo_traveller
May 26, 2026
Comfortable and peaceful.
Courtney
couple
May 22, 2026
“Very nice. Would recommend.”
Very comfortable and spacious
Guy
couple
February 20, 2026
“Excellent”
Marvellous
Jakob
couple
February 11, 2026
“10/10”
Fantastic view, unbelievable facilities and very close to a station. Loved this hotel.
Matteo
family_with_children
February 1, 2026
“Modern rooms with blackout blinds”
The best thing about the room was that there were blackout blinds that completely blocked out the light. It was completely dark and allowed us to sleep well. The room was modern, there were plugs near the bed and a smart TV thay you can use for netflix etc. The view was also gorgeous.
Lauren
family_with_children
January 19, 2026
“Good one night stay”
No faults, everything was good. Clean, good room size, bed comfortable. We checked in late and left early so didn’t use the facilities. Drip coffee in the room is a nice touch. Location is good, quiet and near Cocoon city
Gary
solo_traveller
November 9, 2025
“It was a pleasant surprise”
Fantastic Hotel
Rachel
couple
November 2, 2025
“Totally worth staying far from the city center”
Loved this stay, the room was sooooo big. Plenty of room to open your luggages and exercise if you need to. The view was incredible. The bathrooms was luxurious. Loved this midcentury aesthetic stay. About a 10 minute walk to the station, roof protected which is great when its raining, that is also connected to a mall! The best was that the neighborhood was really quiet, you didnt feel the chaotic energy of the city Convenient convenience store at the second floor.
Gary
solo_traveller
October 19, 2025
“I was pleasantly surprise and extended my stay -- twice --”
Fantastic hotel with amazing views
Ekstrom
solo_traveller
October 18, 2025
Very close to Saitama Super Arena. Very nice hotel.
Denise
solo_traveller
October 10, 2025
“Excellent. I’ll stay again.”
I was attending a concert at the Super Arena and the location was perfect. The room was so modern and clean, and the staff were very friendly. There is also a Lawson convenience store on the second floor which is well stocked
tony
couple
October 9, 2025
“a short walk from Saitama Arena”
we like the sports club pool and it was reasonably priced at ¥650 per person
Claire
couple
October 9, 2025
“Perfection!”
An almost brand new hotel with a glamorous Gatsby feel to it. It’s sort of part of the train station and Saitama super arena and there’s a great shopping mall close by too. Clean and very comfortable beds and room. If you book well in advance you can secure it very cheaply
Guest
family_with_children
September 28, 2025
“Good one night stay”
No faults, everything was good. Clean, good room size, bed comfortable. We checked in late and left early so didn’t use the facilities. Drip coffee in the room is a nice touch. Location is good, quiet and near Cocoon city
Paloma Cristina
solo_traveller
September 9, 2025
Location mostly (850 m from the station)
maree
family_with_children
August 25, 2025
“Nice Hotel but its not 5 star level”
The free drink time at the bar with our first booking was good. The first room we had was lovely and comfortable.
Tamura
couple
August 19, 2025
“Simple, easy and good”
Asmeeta
solo_traveller
August 18, 2025
“A gem in the north”
It’s a new hotel so facilites we’re up to date, room was bigger than I expected for the price with a bathroom that didn’t remind me of a time my grandma was young. Good water pressure, sturdy comfy mattress and all the basic amenities one would need.
kim cat
extended_group
August 14, 2025
“its so disappointing, it's not clean.. we didn't enjoy it”
the facilities are so old, the hallway smell so old like an old carpet, it's not clean
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink, Emergency cord in bathroom
Activities
Indoor pool, Indoor pool (all year), Sauna, Fitness centre, Hot tub/Jacuzzi, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Wine/champagne, Coffee house on site, Breakfast options, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Non-smoking rooms, Soundproof rooms, Heating, Facilities for disabled guests, Non-smoking throughout, Air conditioning, Designated smoking area, Lift, Safety deposit box, Minimarket on site
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Parking on site, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Heated pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Services
Daily housekeeping, Trouser press, Ironing service, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, 24-hour front desk, Meeting/banquet facilities
Grand King Room - Non-Smoking
The hot tub is a top feature of this double room. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Standard Double Room(15:00 check in 10:00 check out)
This double room's special feature is the hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Grand Comfort
Guests will have a special experience as this triple room features a hot tub. The triple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.
Mark Twin Room - Non Smoking
Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Corner Suite Twin Room - Non-Smoking
This twin room features a hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views.
Economy Twin Room(15:00 check in 10:00 check out)
The hot tub is the standout feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Grand Hollywood Twin Room - Non-Smoking
The hot tub is a top feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views.
Grand Superior Twin Room - Non-Smoking
This twin room's special feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views.
Grand Twin Room - Non-Smoking
This twin room's standout feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Mark Simple Twin
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Mark Standard Twin
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Standard Twin Room(15:00 check in 10:00 check out)
The hot tub is a top feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Superior Twin Room(15:00 check in 10:00 check out)
This twin room's special feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Grand Quad
The hot tub is the standout feature of this quadruple room. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Grand Upper Twin
This quadruple room features a hot tub. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned quadruple room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 4 beds.
Private Sauna
This quadruple room's standout features are the hot tub and sauna. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned quadruple room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 4 beds.
Standard Single Room(15:00 check in 10:00 check out)
This single room's standout feature is the hot tub. The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Hotel Policies
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