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Hotel Metropolitan Saitama-Shintoshin

Hotel

11-1 Shintoshin, Chuo-ku

hotel
hotel

Why people book this hotel

Great location
19 mentions

Location and everything about the hotel

Very good and convenient location

Comfortable rooms
13 mentions

Room was comfortable and I like how the bathroom had a lot of ameneties provided

The room is comfortable and the window is very clear for you to have a good view…

Friendly staff
12 mentions

Staff are very nice and professional

The staff were very friendly and helpful

Clean rooms
8 mentions

Room is very comfortable to stay and clean

Great location right near saitama-shintoshin station, very night clean rooms, go…

Breakfast available
6 mentions

Breakfast was good

I loved the buffet breakfast

Good value
1 mentions

Overview

Featuring 4-star accommodation, Hotel Metropolitan Saitama-Shintoshin is situated in Saitama, 400 metres from Saitama Super Arena and 11 km from Saitama Stadium 2002. Boasting a 24-hour front desk, this property also provides guests with a restaurant. Free WiFi is available and private parking can be arranged at an extra charge. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guests at Hotel Metropolitan Saitama-Shintoshin can enjoy a buffet breakfast. SKIP CITY Visual Museum is 13 km from the accommodation, while Kawaguchi Science Museum is 13 km from the property. The nearest airport is Tokyo Haneda Airport, 51 km from Hotel Metropolitan Saitama-Shintoshin.

Traveller reviews

E

Eric

couple

June 12, 2026

10

I always look for an excuse to stay here again

Location and everything about the hotel. Have stayed here twice already and would again in a heartbeat

S

suwannee

solo_traveller

June 7, 2026

10

Staff are very nice and professional. Very good and convenient location. Room is very comfortable to stay and clean

P

Peter

extended_group

May 23, 2026

10

Great location, very nice room , very reasonably priced

Great location right near saitama-shintoshin station, very night clean rooms, good breakfast , very good value for money , 30 mins from Tokyo downtown

W

wong

solo_traveller

April 30, 2026

8

Good location in nice neighbourhood

Location is very near to the the train station. Took about 20 mins to get to Ueno. Lots of shopping and dining options, The area is newly developed with good vibes. Breakfast was good. it

K

kochaphan

couple

April 19, 2026

10

Location is very convenient due to connecting with JR

S

Samantha

solo_traveller

April 6, 2026

10

Nice hotel, nice staff, good location and good value for money

The staff were very friendly and helpful. Room was comfortable and I like how the bathroom had a lot of ameneties provided. Whole hotel is very clean and modern vibe. Also, it is really conveniently located- you just exit the train station gate at it's right there. Despite the proximity to the train station, I didn't hear any noise from the trains from my room. The area itself is great since it has the huge shopping mall nearby and you can get to Tokyo pretty fast on the train.

M

Michelle

solo_traveller

March 18, 2026

9

First trip to Japan and it was Awesome

Location was good, hotel was clean and bigger than others that I stayed during my trip and I want to specially commend front office staff Mr Terumuna. He is so patient and spent quite a bit of time helping us to find and book day tour to mt Fuji and explaining to us how to get to the meeting place. Am grateful that he even suggests the right date where we managed to see the magnificent Mt Fuji.

A

Alwaystravel

couple

February 27, 2026

10

The staff are nice and responsive. The cleaner is very good and we would like to thank her here. The room is comfortable and the window is very clear for you to have a good view of outside. The desk is very big and much enough for you to put your stuff on. The location is very close to the JR station.

M

Marta

solo_traveller

January 19, 2026

9

Amazing hotel! Very comfortable, good-sized rooms. The staff was very helpful. I loved the buffet breakfast! The location is perfect, right next to both the station and the Saitama Super Arena.

S

Susan

solo_traveller

January 19, 2026

9

The staff was pleasant and courteous and the facilities were clean and room was well cleaned daily.

The location is great. Easy access to all amenities I needed, shops, food, services, public transport.

C

Chikako

couple

December 17, 2025

10

Great location

Very close to the station, clean and quiet. Easy to find restaurants and cafes, easy access to catch public transport

M

Melissa

family_with_children

December 11, 2025

10

Friendly staff, great location, beautiful, comfortable & clean.

Lobby, decor, rooms, location & view from our room.

J

Jason

solo_traveller

December 10, 2025

9

Location and breakfast

A

Auti

solo_traveller

December 8, 2025

10

Fabulous

Great location, excellent staff, room size

O

Oliver

solo_traveller

November 21, 2025

8

Good Hotel near Shintoshin Station

Good staff, nice room, all you need. Well located close to the station.

N

Norbert

couple

November 10, 2025

10

beautiful clean hotel and beautiful location…. very friendly staff…. excellent restaurants on the second floor….

M

Melissa

family_with_children

November 2, 2025

9

Rooms are spacious, big enough for a family of 4 (2 small kids). The breakfast was great!

R

Ryan

couple

October 13, 2025

10

Excellent stay

Good location, clean room, friendly staff

P

philip

extended_group

October 8, 2025

8

Perfect place to stay for concerts

The staff were really welcoming on arrival and allowed us to check in early (around 1pm) as our room was already available. My friend and I were attending the foo fighters concert and the hotel is literally around the corner from the venue so couldn’t have asked for a better location.

S

Guest

solo_traveller

September 16, 2025

9

Amazing hotel! Very comfortable, good-sized rooms. The staff was very helpful. I loved the buffet breakfast! The location is perfect, right next to both the station and the Saitama Super Arena.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options, Restaurant

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

Minimarket on site, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Air conditioning, Designated smoking area

Internet

Internet services, WiFi, Free WiFi

Parking

Parking on site, Private parking, Parking garage, Accessible parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Thermometers for guests provided by property

Services

Daily housekeeping, Currency exchange, Laundry, Dry cleaning, 24-hour front desk, Trouser press, Vending machine (drinks), Fax/photocopying, Luggage storage

Double Room - Non-Smoking

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Max 3 guests 17 1 bedroom 1 bathroom
Double Room - Non-Smoking

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Max 2 guests 17 1 bedroom 1 bathroom
Queen Room - Non-Smoking

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Max 3 guests 19 1 bedroom 1 bathroom
Superior Triple Room - Non-Smoking

Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.

Max 5 guests 27 1 bedroom 1 bathroom
Exective Twin Room - Non-Smoking

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Max 4 guests 48 1 bedroom 1 bathroom
Superior Twin Room - Non-Smoking

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Max 4 guests 27 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 11:12 AM

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