Hotel Metropolitan Saitama-Shintoshin
11-1 Shintoshin, Chuo-ku
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Why people book this hotel
“Location and everything about the hotel”
“Very good and convenient location”
“Room was comfortable and I like how the bathroom had a lot of ameneties provided”
“The room is comfortable and the window is very clear for you to have a good view…”
“Staff are very nice and professional”
“The staff were very friendly and helpful”
“Room is very comfortable to stay and clean”
“Great location right near saitama-shintoshin station, very night clean rooms, go…”
“Breakfast was good”
“I loved the buffet breakfast”
Overview
Featuring 4-star accommodation, Hotel Metropolitan Saitama-Shintoshin is situated in Saitama, 400 metres from Saitama Super Arena and 11 km from Saitama Stadium 2002. Boasting a 24-hour front desk, this property also provides guests with a restaurant. Free WiFi is available and private parking can be arranged at an extra charge. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guests at Hotel Metropolitan Saitama-Shintoshin can enjoy a buffet breakfast. SKIP CITY Visual Museum is 13 km from the accommodation, while Kawaguchi Science Museum is 13 km from the property. The nearest airport is Tokyo Haneda Airport, 51 km from Hotel Metropolitan Saitama-Shintoshin.
Traveller reviews
Eric
couple
June 12, 2026
“I always look for an excuse to stay here again”
Location and everything about the hotel. Have stayed here twice already and would again in a heartbeat
suwannee
solo_traveller
June 7, 2026
Staff are very nice and professional. Very good and convenient location. Room is very comfortable to stay and clean
Peter
extended_group
May 23, 2026
“Great location, very nice room , very reasonably priced”
Great location right near saitama-shintoshin station, very night clean rooms, good breakfast , very good value for money , 30 mins from Tokyo downtown
wong
solo_traveller
April 30, 2026
“Good location in nice neighbourhood”
Location is very near to the the train station. Took about 20 mins to get to Ueno. Lots of shopping and dining options, The area is newly developed with good vibes. Breakfast was good. it
kochaphan
couple
April 19, 2026
Location is very convenient due to connecting with JR
Samantha
solo_traveller
April 6, 2026
“Nice hotel, nice staff, good location and good value for money”
The staff were very friendly and helpful. Room was comfortable and I like how the bathroom had a lot of ameneties provided. Whole hotel is very clean and modern vibe. Also, it is really conveniently located- you just exit the train station gate at it's right there. Despite the proximity to the train station, I didn't hear any noise from the trains from my room. The area itself is great since it has the huge shopping mall nearby and you can get to Tokyo pretty fast on the train.
Michelle
solo_traveller
March 18, 2026
“First trip to Japan and it was Awesome”
Location was good, hotel was clean and bigger than others that I stayed during my trip and I want to specially commend front office staff Mr Terumuna. He is so patient and spent quite a bit of time helping us to find and book day tour to mt Fuji and explaining to us how to get to the meeting place. Am grateful that he even suggests the right date where we managed to see the magnificent Mt Fuji.
Alwaystravel
couple
February 27, 2026
The staff are nice and responsive. The cleaner is very good and we would like to thank her here. The room is comfortable and the window is very clear for you to have a good view of outside. The desk is very big and much enough for you to put your stuff on. The location is very close to the JR station.
Marta
solo_traveller
January 19, 2026
Amazing hotel! Very comfortable, good-sized rooms. The staff was very helpful. I loved the buffet breakfast! The location is perfect, right next to both the station and the Saitama Super Arena.
Susan
solo_traveller
January 19, 2026
“The staff was pleasant and courteous and the facilities were clean and room was well cleaned daily.”
The location is great. Easy access to all amenities I needed, shops, food, services, public transport.
Chikako
couple
December 17, 2025
“Great location”
Very close to the station, clean and quiet. Easy to find restaurants and cafes, easy access to catch public transport
Melissa
family_with_children
December 11, 2025
“Friendly staff, great location, beautiful, comfortable & clean.”
Lobby, decor, rooms, location & view from our room.
Jason
solo_traveller
December 10, 2025
Location and breakfast
Auti
solo_traveller
December 8, 2025
“Fabulous”
Great location, excellent staff, room size
Oliver
solo_traveller
November 21, 2025
“Good Hotel near Shintoshin Station”
Good staff, nice room, all you need. Well located close to the station.
Norbert
couple
November 10, 2025
beautiful clean hotel and beautiful location…. very friendly staff…. excellent restaurants on the second floor….
Melissa
family_with_children
November 2, 2025
Rooms are spacious, big enough for a family of 4 (2 small kids). The breakfast was great!
Ryan
couple
October 13, 2025
“Excellent stay”
Good location, clean room, friendly staff
philip
extended_group
October 8, 2025
“Perfect place to stay for concerts”
The staff were really welcoming on arrival and allowed us to check in early (around 1pm) as our room was already available. My friend and I were attending the foo fighters concert and the hotel is literally around the corner from the venue so couldn’t have asked for a better location.
Guest
solo_traveller
September 16, 2025
Amazing hotel! Very comfortable, good-sized rooms. The staff was very helpful. I loved the buffet breakfast! The location is perfect, right next to both the station and the Saitama Super Arena.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options, Restaurant
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Minimarket on site, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Air conditioning, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Parking
Parking on site, Private parking, Parking garage, Accessible parking, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Thermometers for guests provided by property
Services
Daily housekeeping, Currency exchange, Laundry, Dry cleaning, 24-hour front desk, Trouser press, Vending machine (drinks), Fax/photocopying, Luggage storage
Double Room - Non-Smoking
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Double Room - Non-Smoking
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Queen Room - Non-Smoking
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Superior Triple Room - Non-Smoking
Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.
Exective Twin Room - Non-Smoking
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Superior Twin Room - Non-Smoking
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Hotel Policies
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