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Hotel Le Relais Saint-Jacques

Hotel

13 avenue De Verdun

hotel
hotel

Why people book this hotel

Great location
13 mentions

Free parking at railway station nearby

Great location, straight across from the train station especially after a long t…

Comfortable rooms
9 mentions

Large rooms with a beautiful private bathroom

The inner courtyard room was super quiet which is great for the location

Friendly staff
8 mentions

Friendly staff

Reception were always so friendly and helpful

Clean rooms
3 mentions

The bed was extremely comfortable, the room very clean, the shower was great bur…

Good location, friendly staff, clean & comfortable

Breakfast available
3 mentions

Breakfast was very good too

Nice breakfast

Parking available
3 mentions

Parking nearby

Great location with a good access to parking

Overview

Situated in the heart of Saint-Jean-de-Luz, 300 metres from the beach, is the Hotel Le Relais Saint-Jacques. Air-conditioned rooms feature a flat-screen TV, free internet access and a minibar. The private bathrooms are equipped with a hairdryer and a towel rail. The whole hotel has the latest standards of comfort and is welcoming for disabled people with notably an elevator with unrestricted access. At Hotel Le Relais Saint-Jacques, a breakfast service is provided.

Traveller reviews

E

Emilio

couple

June 13, 2026

9

Hotel tranquil, net i confortable

K

Keith

solo_traveller

May 28, 2026

9

Nice hotel good location

Well located. Free parking at railway station nearby.

S

Simon

solo_traveller

May 26, 2026

9

Great location, easy access, very comfortable and quiet.

Great location, straight across from the train station especially after a long trip. Large rooms with a beautiful private bathroom.

J

Jenny

solo_traveller

May 14, 2026

9

Perfect pit stop wish I could have stayed longer

Location to everything perfect town, port, buses, train, beach, restaurants & bars

A

Anne

family_with_children

April 7, 2026

8

Very enjoyable stay with all amenities nearby.

Location was first class. Breakfast was very good too.

C

Cheryl

couple

March 25, 2026

8

Perfect location, central so easy to access the main square with bars/restaurants etc.

Could do with more milk for making 'English' tea.

T

Teija

couple

March 24, 2026

8

Central location

Good location near everything. Parking nearby. Friendly staff. Nice breakfast. Good Wifi.

K

Kim

couple

March 21, 2026

9

We would definitely stay again, the location with its proximity to the restaurants and bars is great

The bed was extremely comfortable, the room very clean, the shower was great bur the water temperature and little unpredictable. Breakfast is simple but adequate, the bakery items could have been a little fresher but overall OK

H

Heidi

couple

March 6, 2026

9

We loved our stay in Saint Jean De Luz and would definitely stay here again.

Reception were always so friendly and helpful. The location is fantastic. The inner courtyard room was super quiet which is great for the location.

M

Matthew

couple

February 13, 2026

10

Simple and convenient

Location is fantastic

C

Carol

couple

February 4, 2026

9

Good location , comfortable bed .

Dog friendly , good location , nice to have kettle to make tea .

R

Rico

solo_traveller

February 2, 2026

8

Kokapena eta langileen jarrera

S

Schoonhoven

couple

January 19, 2026

8

Nice stay at a perfect location

Friendly personell, airco at the room and we could store our bikes.

D

david

couple

December 5, 2025

9

Very convenient to transport & amenities, good value. Highly recommended.

Easy access arranged after hours, friendly service, small room, bag storage was provided. Excellent location opposite railway station & near to shops & port.

J

John

solo_traveller

October 26, 2025

8

Good

J

Julie

extended_group

October 24, 2025

10

Great location, clean comfortable room with easy access to the town.

Florence on reception was most welcoming and helpful on arrival. She made sure we were fully aware of entrance and exit procedure and showed us where to park our motorbikes securely and for free. Room was spacious enough and easily accessible with the elevator.

P

Paul

couple

October 17, 2025

8

Good location, friendly staff, clean & comfortable

S

Shuk Yee Mimi

solo_traveller

October 16, 2025

9

I am glad I decided on this hotel

Excellent location Just across the road from train station. Central bus station is 2 mins close by. 5 mins from old town. I hadva room facing the inner court. Slept so well. This hotel had a lift. And rom was cleaned well every day.

I

Imelda

couple

October 15, 2025

8

Enjoyed our stay

Great location with a good access to parking. Friendly staff

Z

Zita Anne

couple

October 15, 2025

10

The hotel was delightful- a beautiful old building that has been renovated inside with lovely modern rooms. It is a minutes walk from the railway station and a few minutes walk from a great choice of bars and cafes.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Lower bathroom sink

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Coffee house on site, Breakfast options, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Adult only, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Parking

Parking garage, Accessible parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun umbrellas

Reception services

Invoice provided

Safety & security

Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Self check-in

Lockbox key collection at the property

Services

Pet bowls, Daily housekeeping, Fax/photocopying, Luggage storage

Comfort Double Room

This air-conditioned room has a flat-screen TV, tea and coffee making facilities and a minibar.

Max 2 guests 16 1 bedroom 1 bathroom
King Room with Balcony

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.

Max 2 guests 19 1 bedroom 1 bathroom
Standard Double Room

This air-conditioned room has views over the patio. It includes a flat-screen TV and tea and coffee making facilities.

Max 2 guests 13 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 19:00
Check-outFrom 07:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe hotel reception is open from 07:00 to 19:00. For people wishing to access the hotel outside opening times, the door code will be sent by text message or email. When travelling with pets, please note that an extra charge of EUR 11 per night applies. Please note that the property can only allow pets with a maximum weight of 20 kilos.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 2:42 PM

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Hotel Le Relais Saint-Jacques - 3 Star Hotel in Saint Jean De Luz