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Hotel New Otani Saga

Hotel

Yoka 1-2

10 nights, 2 adults

USD$1,252

Includes taxes and charges

10 nights, 2 adults

USD$1,252

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

Staff are nice,

Friendly staff who helped us with luggage and also made dinner reservation for u…

Great location
9 mentions

friendly staff lovely location

Clean, tidy and good location

Comfortable rooms
7 mentions

Room size is ok for 3 persons

Comfortable room with a nice view

Clean rooms
5 mentions

Great location, beautiful river views from the room and in front of the hotel; s…

Very newly renovated laundry, clean and easy to use

Parking available
4 mentions

Free parking is offered

Good room size, good location, lots of free parking with very friendly staff

Breakfast available
3 mentions

Breakfast was really great with several Japanese side dishes in addition to west…

The breakfast only have a small selection,but it was nicely presented

Overview

Hotel New Otani Saga features 3 restaurants, a café-bar and a shopping arcade including beauty treatments. Free WiFi is available. The hotel has a 24-hour reception and charged internet terminals. Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities also include an electric kettle, free toiletries and a hairdryer. Yukata robes are provided. The Saga New Otani offers currency exchange between US dollars and Japanese yen, dry-cleaning services and safety deposit of valuables. Yukata robes and slippers for children and additional amenities like Japanese shogi chess or an air humidifier can be borrowed at the front desk. Restaurant Lotus offers French dishes in a casual atmosphere, while other restaurants offer Japanese seasonal dishes and contemporary Chinese cuisine. Cafe Green Breeze features floor-to-ceiling windows with garden views, and offers cocktail time from 18:00. Room service is also available. The New Otani Saga Hotel is a 5-minute drive from Saga Station, or 8 minutes by public bus. It’s a 15-minute drive from Saga Airport, and a 50-minute drive from Fukuoka Airport.

Traveller reviews

N

Nicole

couple

June 14, 2026

10

very pleasant

friendly staff lovely location

C

Chih-Chung

couple

May 5, 2026

10

Good location. Would be good if there’s a gym

Staff are nice,

A

Alexander

family_with_children

April 12, 2026

8

Good stay at Saga

Property is a little bit old but it's still fine. Room size is ok for 3 persons. Free parking is offered. There is a small stream around the hotel which is nice. Our room view can see the river and park. The bed and pillow are fine.

T

Tammy

couple

April 10, 2026

9

A comfortable stay

Comfortable room with a nice view. Friendly staff who helped us with luggage and also made dinner reservation for us.

S

Suzanne

couple

April 1, 2026

8

Very helpful staff.

B

Belinda

couple

March 28, 2026

9

Quiet and restful. Good sized room and beds

The retro ambience was lovely, built in 1976. Furniture is original. Water view was soothing. Staff were fluent English speakers.

J

Joan

couple

March 25, 2026

10

Clean, tidy and good location

K

KONG FOH

couple

March 14, 2026

10

Great location, beautiful river views from the room and in front of the hotel; staffs are very friendly, polite and helpful; room is spacious and clean, beds are comfortable; Japanese’s restaurant serves delicious meals; free parking lots just outside the hotel main entrance.

Y

YU-YU

family_with_children

February 4, 2026

7

both location and room size are good, room a bit old with poor sound proof.

Good room size, good location, lots of free parking with very friendly staff. Very newly renovated laundry, clean and easy to use.

S

STELLA

couple

December 13, 2025

9

Helpful & very friendly staff. Since I wanted to have Japanese dinner but their Japanese restaurant was closed on that evening, the reception staff recommended me one local restaurant (very good) near Saga station. He made a call for reservation & arranged a taxi.

H

Hyungkee

solo_traveller

December 6, 2025

9

They gave me a corner room with nice views of the water. Breakfast was really great with several Japanese side dishes in addition to western style foods.

E

Euijoong

extended_group

December 6, 2025

10

Comfortable Clean Kind Spacious. Parking space

J

juliana

couple

November 8, 2025

7

Good hotel to stay in Saga

Big and clean rooms. Staff were friendly

S

Susan Lim

couple

October 9, 2025

7

Blanket got stains on it.

S

Soon Keat

couple

October 1, 2025

7

A classical Japanese quality hotel

The breakfast only have a small selection,but it was nicely presented. The hotel is next to a canal, make it beautiful price for morning walk.

L

Liang

couple

September 22, 2025

9

good location, and great stuff

the location is great, steps away from the castle, and in a very quite place surroudning by waters

C

Chun Ming

family_with_children

August 8, 2025

10

Very good for family, nice view and good location. Spacious room

A

Amanda

extended_group

July 4, 2025

8

Perfect stay for the family

Great location, fantastic service

R

Richard

extended_group

June 11, 2025

7

Typically friendly staff and clean ammenities, but rooms are ready for a refresh. Price was right.

The breakfast was nice, and the castle moat location is pleasant.

C

Christine

couple

May 4, 2025

7

Lovely stay.

Facilities

Activities

Massage, Full body massage

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options, Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas

General

Non-smoking rooms, Chapel/shrine, Heating, Lift, Safety deposit box, Air conditioning, Designated smoking area, WiFi available in all areas

Internet

Internet services, WiFi, Free WiFi

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Daily housekeeping, Currency exchange, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk, Room service, Meeting/banquet facilities

Double Room - Non-Smoking

Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.

Max 3 guests 25 1 bedroom 1 bathroom
Executive Double Room with Small Double Bed - Non-Smoking

Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet. This room comes with a semi-double bed (120-cm wide).

Max 3 guests 18 1 bedroom 1 bathroom
Standard Double Room with Small Double Bed - Non-Smoking

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Max 2 guests 18 1 bedroom 1 bathroom
Executive Triple Room - Non-Smoking

The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit has 3 beds.

Max 6 guests 25 1 bedroom 1 bathroom
Japanese-Style Triple Room

The spacious triple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The triple room features a wardrobe, an electric kettle, yukata, a flat-screen TV, as well as lake views. The unit has 3 futons.

Max 6 guests 31 1 bedroom 1 bathroom
Standard Triple Room - Non-Smoking

The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit has 3 beds.

Max 6 guests 25 1 bedroom 1 bathroom
Executive Twin Room - Non-Smoking

Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.

Max 4 guests 25 1 bedroom 1 bathroom
Japanese-Style Twin Room

The spacious twin room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The twin room features a flat-screen TV, a wardrobe, an electric kettle, yukata as well as lake views. The unit offers 2 futons.

Max 4 guests 31 1 bedroom 1 bathroom
Standard Twin Room - Non-Smoking

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as lake views. The unit offers 2 beds.

Max 4 guests 25 1 bedroom 1 bathroom
Executive Single Room - Non-Smoking

Comfortable rooms are air-conditioned and fitted with a flat-screen TV, a minibar and a seating area. Amenities further include yukata robes (also available in children’s sizes), free toiletries and free WiFi/wired internet.

Max 2 guests 18 1 bedroom 1 bathroom
Standard Single Room - Non-Smoking

The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Max 2 guests 18 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that exterior renovations are taking place from 15 January 2020 until 31 December 2020. During this period, scaffolding and sheets will be set on the wall of the property's building which may obstruct views from the windows. Guests may experience noise and other minor disturbance between 09:00-17:00.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 10:35 AM

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