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Cardiff Hotel and Spa

Hotel

Rickets Drive, Cardiff Hall

hotel
hotel

Why people book this hotel

Comfortable rooms
11 mentions

The rooms we booked were very well kept

Their courtesy and attentiveness made each morning feel special, creating a comf…

Friendly staff
10 mentions

The staff was kind, front desk was very friendly and patient

The staff was consistently pleasant, but I must give special recognition to Jada…

Breakfast available
6 mentions

Food was great - breakfast that is

The breakfast was excellent

Great location
5 mentions

They also had a private beach and we also had access and we also got transportat…

This is a very nice hotel, it’s not new but is well designed for its sloping loc…

Clean rooms
4 mentions

The room was clean, turn down service was also impeccable

The rooms were big, spacious and very clean

Good value
2 mentions

Simple, quiet, value for money

Great value for money

Overview

An outdoor pool and massage services are available at this tropical property in Runaway Bay, Saint Ann. Brightly coloured rooms include a flat-screen TV and private balcony. The property offers a daily free shuttle service to the beach. A fridge and coffee-making facilities are provided in the rooms at The Cardiff Hotel and Spa. Each room is air conditioned. Guests can dine at the on-site Cardiff Hill Restaurant. It serves local cuisine. Drinks are available at the Piano Bar. Baby sitting services are offered. The hotel includes a launderette and currency exchange services. Dunn’s River Falls is 30 minutes’ drive away. Donald Sangsters International Airport is 1 hours’ drive from The Cardiff Hotel and Spa.

Traveller reviews

S

Sean

couple

June 23, 2025

2

My room was in the basement and the staff never showed me the room before they asked for payment

No light 💡

S

Guest

family_with_children

June 4, 2025

8

Pretty good spot for a quick trip.

The food was amazing - It was not the typical hotel food where it is flavourless. Food was great - breakfast that is! The room was clean, turn down service was also impeccable. They also had a private beach and we also had access and we also got transportation free of cost for this.

F

Francine

extended_group

May 12, 2025

9

The staff was kind, front desk was very friendly and patient. The rooms we booked were very well kept. Definitely recommend.

S

Sydonnie

family_with_children

March 4, 2025

8

Simple, quiet, value for money. The food was excellent.

A

Atkinson

couple

February 24, 2025

8

The staff was pleasant. Two young ladies Jada and Britney at breakfast made the stay comfortable.

Our stay at Cardiff Hotel was a delightful experience, thanks to both the warm hospitality and the quality of the meals. The staff was consistently pleasant, but I must give special recognition to Jada and Britney at breakfast. Their courtesy and attentiveness made each morning feel special, creating a comfortable and welcoming atmosphere that was truly refreshing. The dining experience was another highlight. The salmon dinner was well-prepared, flavorful, and cooked to perfection, offering a satisfying and well-balanced meal. However, breakfast was the real star—traditional Jamaican favorites like Ackee and Saltfish, as well as Mackerel, were served with authentic flavors that truly hit the spot. Every bite reflected the care and quality put into the food, making each meal something to look forward to. Cardiff Hotel not only delivers great service but also offers a memorable culinary experience. With such dedicated staff and delicious meals, it’s a place I would happily return to.

K

Kristen

couple

February 24, 2025

3

Below expectations

Pool and room

A

Anneke

couple

February 19, 2025

8

Great value for money and the food is awesome, especially breakfast.

O

O’Raine Thomas

couple

February 1, 2025

9

The breakfast was excellent.

S

Sarah

couple

January 25, 2025

9

Great value for money

The food was good

J

John

solo_traveller

December 4, 2024

8

Very nice hotel with helpful and friendly staff

This is a very nice hotel, it’s not new but is well designed for its sloping location with covered walkways between blocks, many rooms had completely step free access. My room was large with everything I needed. Overall the facilities were pretty good and the staff were all friendly and helpful.

Y

Yvonne

family_with_children

November 20, 2024

9

Fantastic customer service from beginning to end. From reception desk to the restaurant. Would book again.

S

Suzie

couple

November 4, 2024

8

Comfortable. I would stay here again.

The rooms were big, spacious and very clean. The breakfast was tasty and plentiful

J

J. Robinson

family_with_children

September 29, 2024

8

Nice hotel with a relaxed vibe.

A nice property with a lot of green and very relaxed atmosphere in a peaceful area. The staff is great and very friendly. This hotel is actually a training hotel for the hospitality industry. I would say this is a plus as the people are very motivated. The staff at the front desk is friendly and helpful as well. There is also security on the property 24/7. The room was a bit old/outdated, but we have no complaints about it. Clean room, clean sheets, clean bathroom and a few complimentary drinks in the fridge. The view from the room/balcony was magnificent, overlooking the surroundings and sea. Breakfast was included and fine. We had no dinner included but ordered dinner 1 evening and the food was absolutely great and it was a lot. Great value for money. The pool area was nice and kept clean. There is also an active lifeguard for 6.5 hours during the day. There is a public beach on walking distance (10min downhill). The private beach is a 3 minutes car drive away. You can arrange a shuttle at the front desk and the driver will pick you up on a an agreed time or call. Decent WiFi throughout all of the hotel. This hotel would be an ideal place to be away from any city and just relax for a day or 2 or 3.

A

Angie

family_with_children

September 1, 2024

7

Staff was friendly.

The staff were helpful.

K

Khalela

couple

August 31, 2024

10

Anniversary

The room was nice and clean the staff were very pleasant and polite.

O

O'Raine

couple

August 12, 2024

9

The breakfast was excellent.

C

craig

solo_traveller

August 4, 2024

7

Location was great and access

K

Karen

solo_traveller

July 25, 2024

8

Very good.

The view from my room

C

Clayton

family_with_children

July 18, 2024

9

The youngsters were courteous and helpful

S

Susana

family_with_children

June 28, 2024

8

Beautiful short stay :)

Everyone very helpful and friendly. They were in all topics VERY helpful. Almost all staff were very nice! Roomservice was fast. Location is up in the hills in a very quite area surrounded by beautiful plants and flowers.

Facilities

Activities

Golf course (within 3 km), Spa and wellness centre, Massage, Private beach area, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Massage chair, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Wine/champagne, Fruits, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered

General

Bicycle parking, Non-smoking rooms, Family rooms, Facilities for disabled guests, Air conditioning, Designated smoking area, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor furniture, Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace

Parking

Parking, Free parking, Parking on site, Private parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun loungers or beach chairs, Swimming Pool, Pool/beach towels, Shallow end, Swimming pool

Safety & security

Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Daily housekeeping, Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Currency exchange, Packed lunches, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Shuttle service (free), Ironing service, Barber/beauty shop, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Airport pick up, Airport drop off

Deluxe Double Room with Two Double Beds and Garden View

This room features a private balcony, fridge and coffee-making facilities.

Max 3 guests 22 1 bedroom 1 bathroom
Deluxe Double Room with Two Double Beds and Ocean View

This room features a private balcony, fridge and coffee-making facilities.

Max 3 guests 22 1 bedroom 1 bathroom
Junior Suite

This suite features a private balcony, bay windows, fridge and coffee-making facilities.

Max 2 guests 30 1 bedroom 1 bathroom
Two-Bedroom Suite

This suite's special feature is the pool with a view. The air-conditioned suite features 2 bedrooms and 2 bathrooms with a walk-in shower and a bath. This suite has a tea and coffee maker, flat-screen TV with cable channels, sea views, as well as wine/champagne for guests. The unit offers 3 beds.

Max 5 guests 30 2 bedrooms 2 bathrooms

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printUpon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Last updated: Apr 11, 2024, 10:11 AM

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Cardiff Hotel and Spa - 4 Star Hotel in Runaway Bay