Virunga Hotel
RN4
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20 nights, 2 adults
Includes taxes and charges
20 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The beds were comfy and we slept very well”
“Room ok”
“Staff service was very good”
“The staff were friendly”
“Hotel’s location and comfortable rooms”
“Great location”
“Staff were excellent, clean hotel”
“Room a bit dated but lovely clean sheets, balcony and hot water”
“The breakfast was great”
“Breakfast was nice and they packed a box for me when I had to leave very early o…”
“Very good value for money”
“Good value foor money”
Overview
Located in Ruhengeri, 300 metres from CARE Office Ruhengeri, Virunga Hotel provides accommodation with a garden, a terrace and free WiFi access. The hotel has a business centre and a shared lounge, as well as newspapers that guests can use. The units in the hotel are equipped with a TV and a hairdryer. Selected rooms also offer a mountain view while all rooms include a seating area. All units have a private bathroom fitted with a bath or shower, A continental breakfast is available each morning at the property. Speaking English and French, staff are willing to help at any time of the day at the 24-hour front desk. Popular points of interest near the accommodation include Volcanoes National Park which is a 23-minute drive from Virunga Hotel.
Traveller reviews
Edwin
solo_traveller
April 21, 2026
Staff service was very good
Ioana
couple
April 18, 2026
“I felt most wellcome in the hotel.”
Hotel’s location and comfortable rooms.
Alan C
solo_traveller
October 4, 2025
Staff were excellent, clean hotel. Great location.
Paul
solo_traveller
October 2, 2025
“Good”
The staff were friendly
Clifford
family_with_children
September 25, 2025
Professionell and Personable Service.
Damien
couple
January 5, 2025
“Very nice”
The breakfast was great! Probably the best pancakes I’ve ever eaten - honestly. The beds were comfy and we slept very well. Staff was very accommodating of our checkin and checkout time when going gorilla trekking
neil
family_with_children
July 25, 2024
Room ok
Susan
solo_traveller
June 18, 2024
“Great hotel in a central location.”
Central hotel close to the bus station. Very friendly staff and a great pool. The food I ate in the restaurant was excellent. Room a bit dated but lovely clean sheets, balcony and hot water. Also, great wifi. Very good value for money.
Karl
couple
April 22, 2024
“Very relaxing. Great atmosphere.”
Staff were great...helped with transportation to Musanze. The rooftop restaurant is very good. Live music, too.
Yadavan
solo_traveller
February 22, 2024
Manager did work to try to help me quite a bit with the room / wifi, the hotel is very central and the beds are clean and shower is decent. Breakfast was nice and they packed a box for me when I had to leave very early one day. They also helped me to arrange taxis to the gorilla trekking which was very helpful.
Jeremy
extended_group
December 18, 2023
“The hotel was value for money and the staff were friendly”
Jeremy
extended_group
December 18, 2023
“The hotel was value for money and the staff were friendly”
Erin
extended_group
December 7, 2023
“Great value and location for gorilla trekking parties”
Erin
extended_group
December 7, 2023
“Great value and location for gorilla trekking parties”
Andrew
extended_group
November 6, 2023
“It’s ok. Central location and comfortable.”
Great central location. Big comfortable bed. Hot shower.
Anfield Rd
extended_group
September 28, 2023
“Good value for money in central Musanza”
Nice room, warm shower great location. And a pool! Good value foor money.
Kate
family_with_children
September 6, 2023
“Ok for a short stay”
Our room was basic but clean, and offered everything we needed for a short stay.
Sadjida
family_with_children
August 24, 2023
“I will definitely return back to Virunga hotel”
Location was excellent, in the centre of Musanze accessible and there are all services around. Pharmacies, restaurants, markets, etc.. staff were excellent. I requested a late check out which they granted, and they dropped the additional fee when they knew my husband got sick and he needed to rest longer in the room after being discharged from the clinic. Staff at the reception was very nice and friendly, the same at the restaurant. Food is very tasty and they bring it to the room. Very comfortable and clean rooms and they brought extra towels we requested.
Maire
couple
July 24, 2023
The bed was huge and the mattress was firm and very comfortable. The room was very clean. The breakfast was very good and staff were helpful. They provide a toothbrush and toothpaste which is helpful if you've forgotten either!
Josephine
couple
July 17, 2023
Comfortable bed, warm shower.
Facilities
Activities
Massage, Windsurfing, Hiking, Indoor pool, Indoor pool (all year), Entertainment staff, Water sport facilities on site, Hot spring bath, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Steam room, Fitness/spa locker rooms, Movie nights, Walking tours, Bike tours, Tennis equipment
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies
Entertainment and family services
Baby safety gates
Food & Drink
Kid meals, Kid-friendly buffet, Coffee house on site, Wine/champagne, Fruits, Breakfast options, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast in the room
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Minimarket on site, WiFi available in all areas, Facilities for disabled guests, Family rooms, Non-smoking rooms, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, Heating
Internet
Free WiFi, WiFi, Internet services
Kitchen
Shared kitchen
Outdoors
Terrace, BBQ facilities
Parking
Free parking, Parking, Parking on site, Private parking, Accessible parking
Physical distancing
Cashless payment available, Mobile app for room service
Pool and wellness
Plunge pool, Pool/beach towels, Swimming Pool, Sun loungers or beach chairs, Kids' pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Daily housekeeping, Grocery deliveries, Shared lounge/TV area, Trouser press, Vending machine (drinks), Vending machine (snacks), Private check-in/check-out, Concierge service, Express check-in/check-out, Ironing service, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, Currency exchange
Transport
Public transport tickets
Family Room with Balcony
The family room's kitchen, which has a refrigerator and an electric kettle, is available for cooking and storing food. The spacious family room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.
Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with mountain views, this double room also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Double or Twin Room with Balcony
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with mountain views, this twin/double room also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Executive Suite
Boasting 1 bedroom, this suite has 1 bathroom with a bath, a seating area and terrace where you can relax. Featuring a balcony with city views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Junior Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. Boasting a terrace with pool views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Single Room with Balcony
Featuring free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with pool views, this single room also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
Hotel Policies
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