Terra Zen
12 Rue de Nazareth
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Why people book this hotel
“Great location, spacious and helpful host”
“Ideally located to your Wallonia Excellent restaurants nearby Really big modern …”
“Communication with the host was very easy, flexible and nice”
Overview
Offering a garden and river view, Terra Zen is situated in Rochehaut, 17 km from Château fort de Bouillon and 44 km from Euro Space Center. This property offers access to a balcony, free private parking and free WiFi. The property is non-smoking and is located 46 km from Abbaye de Sept Fontaines Golf Course. The spacious holiday home with a terrace and mountain views features 5 bedrooms, 2 living rooms, a flat-screen TV, an equipped kitchen with a dishwasher and an oven, and 3 bathrooms with a walk-in shower. The holiday home also provides a seating area and 3 bathrooms with a bath. The property has an outdoor dining area. Guests can also relax in the shared lounge area. Ardennes Golf Course is 48 km from the holiday home. The nearest airport is Luxembourg Airport, 111 km from Terra Zen.
Traveller reviews
Huber
extended_group
April 17, 2025
Moderne, situation,calme
Mykyta
extended_group
February 24, 2025
“Hidden Fees & Poor Communication & Lack of basic supplies”
While the location is nice and the house could be comfortable, the numerous hidden fees, lack of basic supplies, and poor communication make it not worth the hassle. I would not stay here again and suggest looking elsewhere for a more transparent, stress-free experience My group and I were drawn to this place by its location and spacious layout, but we ended up regretting our choice. The property itself looks nice at first glance—plenty of rooms, a good kitchen, and a decent view. However, our experience was overshadowed by extensive extra fees, missing amenities, and unpleasant communication from the host. Hidden Costs: The host demanded a large deposit and then charged extra for bed linen and towels, even though they appeared to be included in the photos. We also had to buy our own toilet paper and soap because neither was provided. Unclear or Buried Policies: Details about linen and essentials were only briefly mentioned in a long PDF as one of the points. For a large group, it was unexpected and frustrating to have these basics missing - especially since almost every other place we’ve stayed at includes them by default. Maintenance Issues: The second-floor heater didn’t work properly, so we had to shuffle a small electric heater around. We also requested a baby bed, but the one provided was basically broken and unusable. Host’s Attitude: Any time we raised a concern - like missing soap or the broken crib - we were met with dismissive remarks. The host even said we were “counting everything” when we asked about basic supplies for eleven guests. Extra Cleaning Fee: We meticulously followed the host’s long list of rules on trash sorting and cleaning. Despite this, we were accused of leaving the place “very dirty” and the thermostat “on max” - which we never touched—and were charged an additional 25 EUR. We also discovered trash from previous guests in the bins, but the host blamed us anyway.
Joost
extended_group
April 17, 2024
“Great long weekend”
Great location, spacious and helpful host
Marta
extended_group
February 5, 2024
“Great house!”
Super nice house in a beautiful place. Great for group friends who are looking for a getaway weekend. Communication with the host was very easy, flexible and nice.
John
extended_group
September 18, 2023
“Picturesque spot in the heart of the Ardennes”
Ideally located to your Wallonia Excellent restaurants nearby Really big modern House with ample parking
Facilities
Activities
Fishing, Canoeing, Hiking
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Family rooms, Non-smoking rooms, Heating, Non-smoking throughout, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Outdoors
Outdoor furniture, Sun terrace, Garden, Terrace, BBQ facilities
Parking
Free parking, Parking, Street parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed
Safety & security
Carbon monoxide detector, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Shared lounge/TV area
Hotel Policies
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