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Richmond Marriott

Hotel

500 East Broad Street

hotel
hotel

Why people book this hotel

Great location
7 mentions

Location

It has a good location and good beds, but it is a little bit old already

Comfortable rooms
5 mentions

Beds were comfy

The Room was amazing

Friendly staff
4 mentions

The staff at the reception are friendly

Staff were great

Clean rooms
3 mentions

Customer service and cleanliness

Fairly clean and comfy

Overview

In the heart of downtown Richmond, the Marriott offers room service, a modern lobby bar, and a newly renovated fitness center. The well-appointed guest rooms at Marriott Richmond offer views of the town and free high-speed internet. Each has a 27’’ TV with cable channels including CNN, ESPN, and HBO. Ironing facilities are also provided. The T-Miller’s Sports Bar and Grill* > Fall Line Kitchen & Bar is open for breakfast, lunch and dinner. For a follow-up cocktail, guests are welcome to visit *the Liberty Bar* > Corner Rapid Bar and for a cup of Starbucks, there is a coffee shop. *27’’* > 49" LCD TV with cable channels + and streaming options + including. Richmond Marriott is connected via skywalk to the Greater Richmond Convention Center. The hotel runs a complimentary shuttle to a number of diverse dining and entertainment venues. The Marriott is located 7 miles from Richmond Airport.

Traveller reviews

A

Ali

solo_traveller

June 19, 2025

4

Dont bother

Location

R

Ramtin

couple

June 17, 2024

4

Nice hotel but very rude personal in the Fall Line Kitchen and Bar.

The hotel is average. It has a good location and good beds, but it is a little bit old already. The staff at the reception are friendly.

W

Walter

couple

January 8, 2024

10

The perfect stay. Friendly, helpful staff made it special.

T

Twana

family_with_children

August 30, 2023

8

Great location, facilities, staff, comfortable beds. We had a very nice stay.

Location was great. Staff were great. Starbucks in lobby is a bonus.

B

BRIJMOHAN

family_with_children

August 20, 2023

10

Keep it up

Customer service and cleanliness.

K

Katrin

family_with_children

August 12, 2023

8

Charmless convention hotel with downtown location

Location is good. It’s in walking distance to all the historic monuments. Beds were comfy.

T

Tiffanie

couple

August 1, 2023

5

Great Room , Horrible Valet, Horrible Elevator Experience and long waits.

The Room was amazing. Fairly clean and comfy. A few outdated furniture pieces but it didn’t ruin the room.

G

Georgia

couple

May 22, 2023

10

Great staycation

big room very clean amazing hair and body products convenient location

B

Bing

family_with_children

February 16, 2023

3

very poor value for money

very dissatisfied,The only thing I am satisfied with is the address

S

Stephanus

family_with_children

December 14, 2022

2

Staying for few days for event and wedding with family.

Central location close to convention center. Convenient access.

J

Jennifer

solo_traveller

September 22, 2022

10

great hotel, ideal location with comfort to boot.

great location. easy accessible to tourist things. very comfortable. love the Starbucks in the foyer and attached restaurant. Staff were also very welcoming

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Restaurant, Bar, Coffee house on site, Wine/champagne

Food & drink safety

Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Heating, Non-smoking throughout, Air conditioning, Minimarket on site, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box

Internet

Internet services

Outdoors

Terrace, Outdoor fireplace

Parking

Parking on site, Private parking, Accessible parking, Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key card access, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available

Services

Fax/photocopying, Luggage storage, ATM/cash machine on site, Shuttle service (free), Shared lounge/TV area, Shuttle service, Valet parking, Express check-in/check-out, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Concierge Room with King or Two Double Beds

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Max 4 guests 30 1 bedroom 1 bathroom
Double Room with 2 Double Beds - Skyline View

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Max 6 guests 39 1 bedroom 1 bathroom
Guest Room with 2 Double Beds

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Max 4 guests 31 1 bedroom 1 bathroom
High Floor with 1 Bed, Guest room, 1 King, High floor

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

Max 4 guests 31 1 bedroom 1 bathroom
King or Double Room with City View

This room features cable TV and a work desk.

Max 4 guests 31 1 bedroom 1 bathroom
Premium Room with King or Two Single Beds

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

Max 4 guests 39 1 bedroom 1 bathroom
Standard Double Room

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.

Max 4 guests 31 1 bedroom 1 bathroom
Standard Double Room - Concierge Level

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Max 4 guests 30 1 bedroom 1 bathroom
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Max 4 guests 30 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printUpon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 12, 2024, 4:34 AM

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