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White Swan

Hotel

28is Oktovriou 5

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hotel
hotel

Why people book this hotel

Great location
16 mentions

The staff, the rooms, the location everything about this place was perfection

Lovely staff always so welcoming location was great rooms always so clean nice a…

Clean rooms
15 mentions

Room was cleaned every day

It’s so cozy, spacious, beautifully decorated and sparkling clean

Friendly staff
13 mentions

The staff was very nice and friendly

Staff & well appointment rooms

Comfortable rooms
13 mentions

Forget about how beautiful the hotel and the rooms are (we’ll talk about it late…

Room was clean and relatively spacious, was missing a table to eat at though

Parking available
2 mentions

Parking is a little tricky though - I had no issue finding one (purely by luck) …

Good location of a hotel with free parking close by

Good value
1 mentions

The water and rakia provided upon arrival is priceless

Overview

White swan offers accommodation in Kallithea of Rethymno. Boasting family rooms, this property also provides guests with a sun terrace. The property offers bike hire and features a garden and outdoor pool. At the hotel guests are welcome to take advantage of a hot tub. The area is popular for cycling, and car hire is available at white swan. Balíon is 32 km from the accommodation, while Rethymno Town is 1.7 km from the property. The nearest airport is Chania International, 69 km from white swan, and the property offers a paid airport shuttle service.

Traveller reviews

C

Charlie

couple

May 20, 2026

10

Amazing

Absolutely amazing place!! The staff, the rooms, the location everything about this place was perfection. Super helpful and friendly. Couldn’t ask for a better stay. Would highly recommend

B

Becki

couple

May 18, 2026

10

Lovely staff always so welcoming location was great rooms always so clean nice and modern was a perfect place to stay

S

Sahr

solo_traveller

May 16, 2026

10

Would stay here again!

We had a lovely stay at White Swan. The staff was very nice and friendly. Room was cleaned every day. The room was clean and a good size. The bed was big and comfortable. The room had everything we needed. The shower was very powerful. Lovely balcony for having breakfast. The beach was nearby, as well as supermarkets and restaurants.

K

Karen

solo_traveller

May 6, 2026

10

A few days in Rethymno

Staff & well appointment rooms

A

Ahmad Lutfi

solo_traveller

April 27, 2026

10

A wonderful stay!

Oh my word. I don’t think I’ve been to a better hotel. Forget about how beautiful the hotel and the rooms are (we’ll talk about it later), but the host and staff are just the perfect embodiment of a family-run business. Everything was so personalised, all customers are treated so kindly and attentively. The owner is one the nicest guys I’ve met - he gave me a local delivery on arrival and later that night his daughter gave me a bottle of olive oil from their farm! Maria who first checked me in was so lovely and polite, checking constantly if there was anything she could help. The same attitude applies to the rest of the staff too! Now onto the rooms! It’s so cozy, spacious, beautifully decorated and sparkling clean! The beds are so comfortable and I had a perfect night sleep. The location is fantastic! Just a few minutes walk to the beach and within a short walk to the old town. Parking is a little tricky though - I had no issue finding one (purely by luck) but you’d have to be at the right place at the right time. I was so gutted that I didn’t stay longer!

N

Norbertas

couple

April 23, 2026

9

Comfortable stay in the heart of Rethymno

Good location of a hotel with free parking close by. Very friendly staff who gave us a lot of recommendations nearby. Room was clean and relatively spacious, was missing a table to eat at though.

G

Gennady

solo_traveller

April 16, 2026

10

Please see my other review for the same hotel. I forgot to add that it is about 100 meters from a supermarket, 200 meters from a beach and about a 20 min walk from the Venetian harbour/fortress along a lovely waterfront walk.

G

Gennady

solo_traveller

April 16, 2026

10

The most delicious and exciting stay in rythomno.

The property is spotlessly clean. The location is convenient and the staff is super responsive. The water and rakia provided upon arrival is priceless. I wish I could name ever person on the staff by name to thank them but I just remember the name Dora. But everyone was ultra helpful. The communication responses took less than a few minutes, which is unheard of for Greece (for anyone who has been here). The AC worked extremely well. The bed was comfortable and the shower was up to the task.

M

Monica

family_with_children

January 19, 2026

10

An absolutely wonderful stay!

White Swan Hotel is the best accommodation we’ve stayed in Rethymnon and this is our third vacation in this town. We had the most comfortable, welcoming and relaxing stay here. And this is thanks to the lovely ladies at the reception desk who were so friendly and genuine caring and kind to us. The room we stayed in was spacious, with lots of natural light, modern and beautifully decorated, with comfortable beds. The room was cleaned daily and the building was in very good condition and well looked after. We felt very safe staying here. Location wise… excellent place. Close to the beach,to all the shops, supermarkets, coffeeshops and we loved the local bakery for fresh bread and pastries in the morning. We will definitely consider coming back to White Swan in future and recommend it to everybody who wants to visit Rethymnon .

M

Matt

couple

November 15, 2025

10

Exceptional, the staff went over and above for us, the facilities were exemplary and the stay was 5 star!!!

The property was clean, beautiful, spacious, quiet and honestly the best choice for us to have stayed, it made our entire trip that bit more special.

R

Roberta

extended_group

October 30, 2025

10

Really friendly staff and ideal location, very happy with our stay

Very clean, good location, modern

S

Stephen

couple

October 26, 2025

10

Wonderful accommodation in superb location

Excellent accommodation in a superb location, very close to the beach, shops supermarkets and Restaurants. A short walk to the venetian harbour and old town. Immaculately clean and wonderful staff providing great customer service in this family run apartment/suite accommodation.

R

Rachel

family_with_children

October 26, 2025

9

Pristine room with excellent Aircon and wrap around balcony Rooftop jacuzzi

M

Mary Jane

couple

October 16, 2025

9

The Lovely family who run the White Swan are very welcoming and helpful.

Dora , Mary and the family team are wonderful . So welcoming and helpful . The apartments are spotlessly clean and very comfortable. You can walk to the old town in 15-20 minutes and the beach is a few minutes walk away .

J

Joey

couple

October 15, 2025

10

Would 100% recommend!

Staff were really friendly and helpful and went the extra mile to make us feel welcome. Great location - an easy walk into Rethymno town. Really clean and nice room with a super comfy bed. We thoroughly enjoyed our stay

E

Ela-Sabina

family_with_children

October 10, 2025

10

Good option for a few days stay in Rethymnon

Nice and clean apartment located 5 minute walk from the main promenade along the Rethymnon beach. The entire building comprises similar apartments and there is reception during the day (until 10.00 pm), which is very convenient. The small rooftop pool and garden are a nice bonus. The old town is 15-20 minutes away by foot.

A

Alasdair

couple

September 29, 2025

10

Extremely nice accommodation in perfect location and wonderful staff!

Great location close to the beach and a short walk in to the harbour and the old town. The staff are wonderful - always so pleasant and helpful! The apartment was cleaned every day.

D

Denise

couple

September 29, 2025

9

Great little boutique hotel!

Excellent hotel, the staff are very welcoming and friendly. Great location just a couple of mins walk from the beach, and not far to walk from the old town. Close to water sports. The jacuzzi is a very nice way to cool off on a hot day!

A

Andrija

couple

September 26, 2025

10

New and clean hotel, perfect location, lovely stuff.

Perfect Hotel, it is being run by a lovely family and they were amazing! Gave us tips for good local restaurants, good beaches, the room was cleaned up daily. They even organized for us Rent a car to wait for us on the airport! All together perfect, we will definitely come back again!

L

Leca

family_with_children

September 23, 2025

10

It was a very nice experience.

Very clean and modern

Facilities

Activities

Fishing, Windsurfing, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Diving, Horse riding, Snorkelling

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Entertainment and family services

Board games/puzzles

Food & Drink

Wine/champagne, Breakfast options

General

WiFi available in all areas, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Lift, Safety deposit box, Family rooms, Non-smoking rooms

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Outdoor furniture, Garden, Terrace, Sun terrace, Outdoor pool (seasonal)

Pool and wellness

Swimming pool, Swimming Pool, Rooftop pool, Plunge pool, Shallow end, Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Shuttle service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries, Fax/photocopying, Tour desk, Luggage storage, Airport shuttle, Ironing service, Laundry, Dry cleaning, Express check-in/check-out, Car hire

Transport

Airport pick up, Airport drop off

Family Suite with Balcony

In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious family room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.

Max 5 guests 50 1 bedroom 1 bathroom
Superior Double or Twin Room

In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

Max 2 guests 25 1 bedroom 1 bathroom
Deluxe Suite

This air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.

Max 3 guests 45 1 bedroom 1 bathroom
Executive Suite with Hot Tub

This suite's special features are the hot tub and the spa bath. This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.

Max 3 guests 45 1 bedroom 1 bathroom
Junior Suite

This air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with garden views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.

Max 3 guests 27 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:00
Check-outFrom 08:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Hot tub/jacuzzi is closed from 2024-04-30 until 2023-11-01
Last updated: Apr 11, 2024, 12:10 AM

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