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Theartemis Palace

Hotel

Markou Portaliou 26

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hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

The food was very good the restaurant was very comfortable staff were very frien…

mostly friendly staff, secure parking and the location

Great location
8 mentions

Walkable into the old town which was brilliant

Pool is probably the biggest in town so in the morning we used pool and afternoo…

Breakfast available
5 mentions

We had breakfast and dinner

Good breakfast and attitude from staff,

Comfortable rooms
4 mentions

Room is very good and good size

The staff were exceptionally friendly and welcoming, making us feel comfortable …

Pool
4 mentions

Since we visited in mid-April, the indoor heated pool was especially important a…

Big modern looking hotel with a pretty good breakfast and pool

Clean rooms
2 mentions

Incredibly clean, high quality facilities

Everything was clean

Overview

Only a few minutes by foot from the old town of Rethymno and very close to the sandy beach, this 4-star hotel provides accommodation. The property features pool and restaurant.

Traveller reviews

C

Conor

extended_group

June 5, 2026

10

Very good value for money and lovely spot

Excellent spot. Stayed for a friend wedding in Rethymno and it was the perfect spot. Walkable into the old town which was brilliant.

T

Tony

couple

June 4, 2026

8

Very good just a couple of tweaks would stay again

The food was very good the restaurant was very comfortable staff were very friendly the superior room was modern very comfortable bed all inclusive good value

S

sandi

couple

May 31, 2026

10

Best hotel ever

Best hotel ever. I don’t have one complaint. Room is very good and good size. Food is the best. Have varieties of choice and you can eat as mush as you like. We had breakfast and dinner. Pool is probably the biggest in town so in the morning we used pool and afternoon went to the beach. Hotel provides free towels every day for the beach. You just return later at night and in the morning you go and pick new towels. They have parking for car. I wish i stayed in this hotel longer.

J

Jonathan

family_with_children

May 12, 2026

7

okay, but not more

mostly friendly staff, secure parking and the location.

R

Ryan

couple

May 11, 2026

10

Amazing

We were staying here while getting married at the nearby Agreco Farm, and the staff couldnt do enough for us and our wedding party/guests. Nothing was too much trouble.

M

Maurice

solo_traveller

May 2, 2026

10

I had an amazing stay at the hotel mainly thanks to the very nice staff, I recommend without hesitation.

C

callmevisiting

family_with_children

April 15, 2026

8

Good breakfast and attitude from staff,

J

Justina

family_with_children

April 12, 2026

10

We had a wonderful stay at this hotel and are very happy with our choice. The staff were exceptionally friendly and welcoming, making us feel comfortable from the very beginning. The breakfast was very good, with a nice variety of options to start the day. Since we visited in mid-April, the indoor heated pool was especially important and much appreciated, as the outdoor pool was still too cold for children. It made a big difference to our stay. The gym was decent and well-equipped for a good workout. Another big advantage is the location — there is a beautiful public beach just a short walk away, which we really enjoyed. There are also plenty of great places nearby to eat, as well as convenient supermarket for snacks and drinks, which made our stay even more comfortable. Overall, we are very pleased that we chose this hotel and would happily recommend it to others.

J

john

family_with_children

April 9, 2026

9

Staff were exceptional. Incredibly clean, high quality facilities.

S

Scott

family_with_children

January 19, 2026

9

Fantastic stay at Theartemis Palace.

Superb breakfast!

G

George C.

solo_traveller

January 19, 2026

8

GOOD VALUE FOR MONEY

K

Karen Perki

solo_traveller

November 5, 2025

10

Food and drinks were great. Everything was clean. Not far from the old town.

M

Michael

extended_group

October 15, 2025

7

Nice relaxing hotel which helped enormously with my poor well-being

E

Emma

solo_traveller

October 15, 2025

9

The main building is extremely modern and all of the staff are super friendly. I was upgraded to a suite when I arrived and they really made my stay that much more enjoyable.

S

Stiofáin Fordham

couple

October 14, 2025

8

Big modern looking hotel with a pretty good breakfast and pool.

K

Keith

couple

October 1, 2025

8

Great location,

M

Māris

family_with_children

September 24, 2025

10

We stayed for 3 nights and were very impressed. For a four-star hotel, the level was truly excellent – everything matched 100% what was promised on Booking.com. The food was very good, and the service attentive. A special thank you for the surprise birthday cake for one of our travelers – such a lovely gesture! The hotel is also conveniently located close to the Old Town, which is the perfect destination for a walk after an excellent dinner.

D

David

family_with_children

September 11, 2025

9

The food was incredibly tasty and the customer service was exceptional.

The food was absolutely delicious.

E

Elad

family_with_children

September 3, 2025

6

Close proximity to the beach and supermarkets Family room had enough space for 3 adults and one toddler Large balcony with place to dry our beach clothing and equipment Warm staff Restaurant had good options for a quick bite at the premises They provide beach towels

R

RamiKo59

couple

September 1, 2025

9

Great place in Rethymnon

The facility is new and well maintained. The stuff is always available and helpful, all departments. The private pool that was part of our suite.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink

Activities

Indoor pool (seasonal), Beauty Services, Facial treatments, Manicure, Pedicure, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Massage chair, Fitness, Bike tours, Fitness centre, Spa and wellness centre, Massage, Billiards, Table tennis, Darts, Hot tub/Jacuzzi, Canoeing, Diving, Horse riding, Snorkelling, Indoor pool

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Breakfast in the room, Restaurant, Bar, Kid meals, Snack bar

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking throughout, Air conditioning, Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Lift, Soundproof rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Outdoor furniture, Garden, Terrace, Outdoor pool

Parking

Parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Swimming pool

Safety & security

24-hour security, Key access, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Check-in kiosk in the lobby

Services

Concierge service, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Ironing service, Airport shuttle, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Currency exchange, Car hire, Tour desk

Transport

Airport pick up, Airport drop off

Family Room

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as an inner courtyard view.

Max 4 guests 40 1 bedroom 1 bathroom
Maisonette

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 3 beds.

Max 4 guests 35 1 bedroom 1 bathroom
Premium Family Suite with Outdoor Jetted Tub

This double room's standout feature is the hot tub. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious double room. The unit offers 3 beds.

Max 4 guests 35 1 bedroom 1 bathroom
Special Offer Room

This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
Standard Room

Opening out to a balcony overlooking the surrounding area, this air-conditioned room has a TV and a safe.

Max 3 guests 24 1 bedroom 1 bathroom
Superior Room

This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

Max 3 guests 22 1 bedroom 1 bathroom
Superior Room with Outdoor Jetted Tub

Guests will have a special experience as this double room offers a hot tub. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom
Superior Room with Pool View

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Max 3 guests 24 1 bedroom 1 bathroom
Standard Room with Pool View

This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Max 3 guests 24 1 bedroom 1 bathroom
Premium Suite with Outdoor Jetted Tub

Guests will have a special experience as the suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. Featuring a terrace, this suite also provides air conditioning, a private entrance and a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom
Suite Side Sea View

Fitted with a spa bath, this air-conditioned suite comes with a separate bedroom and opens to a balcony. It has a mini fridge and a living room with flat-screen TV.

Max 2 guests 40 1 bedroom 1 bathroom
Swim up Suite with Private Heated Pool

Guests will have a special experience as the suite provides a private pool. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite features soundproof walls, a tea and coffee maker, a flat-screen TV with satellite channels and a terrace. The unit offers 2 beds.

Max 3 guests 45 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 00:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that group bookings of 5 rooms or more need a deposit of 30% to secure the reservation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 12:10 AM

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