Theartemis Palace
Markou Portaliou 26
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Why people book this hotel
“The food was very good the restaurant was very comfortable staff were very frien…”
“mostly friendly staff, secure parking and the location”
“Walkable into the old town which was brilliant”
“Pool is probably the biggest in town so in the morning we used pool and afternoo…”
“We had breakfast and dinner”
“Good breakfast and attitude from staff,”
“Room is very good and good size”
“The staff were exceptionally friendly and welcoming, making us feel comfortable …”
“Since we visited in mid-April, the indoor heated pool was especially important a…”
“Big modern looking hotel with a pretty good breakfast and pool”
“Incredibly clean, high quality facilities”
“Everything was clean”
Overview
Only a few minutes by foot from the old town of Rethymno and very close to the sandy beach, this 4-star hotel provides accommodation. The property features pool and restaurant.
Traveller reviews
Conor
extended_group
June 5, 2026
“Very good value for money and lovely spot”
Excellent spot. Stayed for a friend wedding in Rethymno and it was the perfect spot. Walkable into the old town which was brilliant.
Tony
couple
June 4, 2026
“Very good just a couple of tweaks would stay again”
The food was very good the restaurant was very comfortable staff were very friendly the superior room was modern very comfortable bed all inclusive good value
sandi
couple
May 31, 2026
“Best hotel ever”
Best hotel ever. I don’t have one complaint. Room is very good and good size. Food is the best. Have varieties of choice and you can eat as mush as you like. We had breakfast and dinner. Pool is probably the biggest in town so in the morning we used pool and afternoon went to the beach. Hotel provides free towels every day for the beach. You just return later at night and in the morning you go and pick new towels. They have parking for car. I wish i stayed in this hotel longer.
Jonathan
family_with_children
May 12, 2026
“okay, but not more”
mostly friendly staff, secure parking and the location.
Ryan
couple
May 11, 2026
“Amazing”
We were staying here while getting married at the nearby Agreco Farm, and the staff couldnt do enough for us and our wedding party/guests. Nothing was too much trouble.
Maurice
solo_traveller
May 2, 2026
“I had an amazing stay at the hotel mainly thanks to the very nice staff, I recommend without hesitation.”
callmevisiting
family_with_children
April 15, 2026
Good breakfast and attitude from staff,
Justina
family_with_children
April 12, 2026
We had a wonderful stay at this hotel and are very happy with our choice. The staff were exceptionally friendly and welcoming, making us feel comfortable from the very beginning. The breakfast was very good, with a nice variety of options to start the day. Since we visited in mid-April, the indoor heated pool was especially important and much appreciated, as the outdoor pool was still too cold for children. It made a big difference to our stay. The gym was decent and well-equipped for a good workout. Another big advantage is the location — there is a beautiful public beach just a short walk away, which we really enjoyed. There are also plenty of great places nearby to eat, as well as convenient supermarket for snacks and drinks, which made our stay even more comfortable. Overall, we are very pleased that we chose this hotel and would happily recommend it to others.
john
family_with_children
April 9, 2026
Staff were exceptional. Incredibly clean, high quality facilities.
Scott
family_with_children
January 19, 2026
“Fantastic stay at Theartemis Palace.”
Superb breakfast!
George C.
solo_traveller
January 19, 2026
“GOOD VALUE FOR MONEY”
Karen Perki
solo_traveller
November 5, 2025
Food and drinks were great. Everything was clean. Not far from the old town.
Michael
extended_group
October 15, 2025
Nice relaxing hotel which helped enormously with my poor well-being
Emma
solo_traveller
October 15, 2025
The main building is extremely modern and all of the staff are super friendly. I was upgraded to a suite when I arrived and they really made my stay that much more enjoyable.
Stiofáin Fordham
couple
October 14, 2025
Big modern looking hotel with a pretty good breakfast and pool.
Keith
couple
October 1, 2025
Great location,
Māris
family_with_children
September 24, 2025
We stayed for 3 nights and were very impressed. For a four-star hotel, the level was truly excellent – everything matched 100% what was promised on Booking.com. The food was very good, and the service attentive. A special thank you for the surprise birthday cake for one of our travelers – such a lovely gesture! The hotel is also conveniently located close to the Old Town, which is the perfect destination for a walk after an excellent dinner.
David
family_with_children
September 11, 2025
“The food was incredibly tasty and the customer service was exceptional.”
The food was absolutely delicious.
Elad
family_with_children
September 3, 2025
Close proximity to the beach and supermarkets Family room had enough space for 3 adults and one toddler Large balcony with place to dry our beach clothing and equipment Warm staff Restaurant had good options for a quick bite at the premises They provide beach towels
RamiKo59
couple
September 1, 2025
“Great place in Rethymnon”
The facility is new and well maintained. The stuff is always available and helpful, all departments. The private pool that was part of our suite.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Indoor pool (seasonal), Beauty Services, Facial treatments, Manicure, Pedicure, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Massage chair, Fitness, Bike tours, Fitness centre, Spa and wellness centre, Massage, Billiards, Table tennis, Darts, Hot tub/Jacuzzi, Canoeing, Diving, Horse riding, Snorkelling, Indoor pool
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Breakfast in the room, Restaurant, Bar, Kid meals, Snack bar
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking throughout, Air conditioning, Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Lift, Soundproof rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor furniture, Garden, Terrace, Outdoor pool
Parking
Parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool
Safety & security
24-hour security, Key access, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby
Services
Concierge service, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Ironing service, Airport shuttle, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Currency exchange, Car hire, Tour desk
Transport
Airport pick up, Airport drop off
Family Room
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as an inner courtyard view.
Maisonette
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 3 beds.
Premium Family Suite with Outdoor Jetted Tub
This double room's standout feature is the hot tub. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious double room. The unit offers 3 beds.
Special Offer Room
This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Standard Room
Opening out to a balcony overlooking the surrounding area, this air-conditioned room has a TV and a safe.
Superior Room
This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.
Superior Room with Outdoor Jetted Tub
Guests will have a special experience as this double room offers a hot tub. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Superior Room with Pool View
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.
Standard Room with Pool View
This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.
Premium Suite with Outdoor Jetted Tub
Guests will have a special experience as the suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. Featuring a terrace, this suite also provides air conditioning, a private entrance and a flat-screen TV with satellite channels. The unit offers 1 bed.
Suite Side Sea View
Fitted with a spa bath, this air-conditioned suite comes with a separate bedroom and opens to a balcony. It has a mini fridge and a living room with flat-screen TV.
Swim up Suite with Private Heated Pool
Guests will have a special experience as the suite provides a private pool. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite features soundproof walls, a tea and coffee maker, a flat-screen TV with satellite channels and a terrace. The unit offers 2 beds.
Hotel Policies
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