“Friendly Staff and Good Accommodation”

Property is clean and location is good. Staff are very friendly and helpful.

The staff were absolutely wonderful. They were welcoming, friendly, and always had a smile on their faces. They made us feel at home from the moment we arrived. The kis room was also perfect.

“Superb stay”

This hotel is absolutely fabulous - from location, equipment, breakfast, dinner and staff kindness. We really enjoyed our stay.

Excellent staff! So helpful and friendly!

We can only recommend. Beautiful hotel, very nice rooms, great cuisine and firstly - extremely friendly a helpful staff. We are definitely coming back.

“Perfect place”

Everything in the hotel was wonderful. The rooms are clean and cozy. The staff is smiling and responsive. The breakfast was delicious, and there was a choice of different dishes and foods. I recommend the hotel.

Great location, hearty breakfasts and a gorgeous SPA

I had a problem during my stay. Ms. Marianna, the receptionist, resolved it perfectly and quickly. She is very kind and helpful. I would definitely like to stay at this hotel again.

Warm hospitality, nice lobby

Amazing staff and big room. Good breakfast

“Comfortable and relaxing”

We had a wonderful stay at this hotel! The view from the balcony was beautiful, creating a sense of peace and relaxation throughout our stay. Check-in was quick and smooth, and we received helpful explanations about the area right from the start. During our visit, the staff kindly sent us excellent recommendations for local markets, restaurants, and activities, which really enriched our experience. Breakfast was very good. Our kids had a great time in the playroom. We would definitely love to come back!

“I would recommend and would love to come back again.”

Excellent breakfast, comfy bed, friendly and helpful staffs.

“l, Poor Hygiene, and Hostile Management”

We couldn’t sleep all night because our bed was infested with bugs. I tried to explain this to the hotel manager, Marianna, who refused to listen and insisted there were no bugs. Instead of addressing the issue, she asked for payment. We are on a road trip around Europe with around 20 hotels booked. By mistake, I had ticked the booking as “paid.” When Marianna told me no payment had been made, I calmly said I would check my bank to confirm. At this point, she became aggressive, started shouting at me, and made a racist remark, saying, “I know what you kind of people are like” — clearly referring to our skin colour, as we are Asian. We had no issue paying, but I simply needed a moment to double-check. Instead, she threatened to call the police. The situation became very embarrassing, as other guests were watching. On top of that, Marianna kept making unnecessary remarks about us “arriving late.” We arrived at 9:15 pm, and the night before she had told me over the phone not to worry, as many guests arrive late and they would leave the key for us. Yet in the morning she repeatedly mentioned our late arrival, as if there was a curfew which I certainly didn’t expect while on holiday. All day I also had issues with the WiFi, which I explained to her when she asked why I hadn’t contacted her earlier. Her response was sarcastic, questioning why I had WiFi issues all day but apparently no problem when she called me an unnecessary and unfounded comment. This whole incident left us feeling humiliated, unwelcome, and discriminated against. I have stayed at many hotels, but I have never experienced such unprofessional, hostile, and unacceptable behaviour. I strongly advise avoiding this place.

“Will stay same hotel next time, the location is in the middle of dolomites area.”

Room is big and comfortable with a beautiful view. Breakfast is excellent! Staff, Ms Mariana is very helpful and good organizer!

“Great experience!”

Spacious, clean and comfortable room. Breakfast was exceptional. So was the staff, always available to help. Beautifully located.

“Amazing owner, great food and nice location.”

“Excellent hotel and will definitely stay there again”

Highly friendly and supportive staff. Clean and excellent breakfast.

great location. clean and spacious room. very good breakfast. beautiful mountain view from balcony

“Nice short stay in mountains”

Very friendly staff Very good breakfast. We arrived very late after reception closure and we received all instructions to get into our room The hotel updated me constantly about events nearby. Good parking Great location with a lot of points of interest all around. Great view from the restaurant

The stay at the hotel was more than wonderful!! The room was gorgeous and very clean. The staff is very responsive and gave us lots of directions to nice restaurants and nice places to visit. Special thanks to the hotel host Marianna, who welcomed us very warmly and made my father's 60th birthday celebration even better!!If I come to this area, I would definitely stay at this hotel again. I highly recommend it, the place is wonderful.