Sultan Plaza hotel
Tokmagambetov St. 38
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Why people book this hotel
“Handsdown the best hotel in the small but beautiful and quiet soviet era looking…”
“Big room Nice elevator”
“Staff were helpful in arranging a car for travel outside of the city and the hot…”
“Absolutely worth it's price, located on the main Rd with extra large and spaciou…”
“It is the only place in the city that you can rely on when it comes to hospitali…”
“Breakfast was good and other facilities are all available although I did not hav…”
“The breakfast menu was very weak in terms of providing a variety of dishes”
“Huge rooms, excellent location”
Overview
Sultan Plaza hotel has a fitness centre, terrace, a restaurant and bar in Qyzylorda. Each accommodation at the 5-star hotel has city views, and guests can enjoy access to a hot tub. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a wardrobe. A buffet breakfast is available each morning at Sultan Plaza hotel. The nearest airport is Kzyl-Orda Airport, 21 km from the accommodation.
Traveller reviews
Patrick
couple
September 17, 2025
“Good service but rock-hard beds for all...”
Staff were helpful in arranging a car for travel outside of the city and the hotel was clean.
Dev
solo_traveller
November 16, 2024
“The best hotel in town.. with only a few to chose from.”
Handsdown the best hotel in the small but beautiful and quiet soviet era looking town of Kyzylorda, I had a 2 day work trip to the closed city of Baikonur and chose this hotel. Absolutely worth it's price, located on the main Rd with extra large and spacious rooms, well maintained and clean. Breakfast was good and other facilities are all available although I did not have the time to make best use of them. Located in the bustling neighborhood of town.
Stuart
extended_group
August 27, 2024
“An excellent hotel in a fabulous location. Rooms were very large, the food was excellent.”
Huge rooms, excellent location
Paul
couple
April 14, 2024
“Very good for middle of nowhere”
Big room Nice elevator
Kimo
solo_traveller
November 7, 2023
“They need good investments to make it really 5 star, as it stands now it resembless 3-4 star hotel.”
It is the only place in the city that you can rely on when it comes to hospitality services. The restaurant's food items were excellent. The breakfast menu was very weak in terms of providing a variety of dishes.
Facilities
Activities
Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Indoor pool, Indoor pool (seasonal), Fitness/spa locker rooms, Live music/performance
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Coffee house on site, Kid meals, Breakfast options, Breakfast in the room, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking rooms, Soundproof rooms, Non-smoking throughout, Air conditioning, Lift, Safety deposit box, Heating
Internet
Free WiFi, Internet services, WiFi
Outdoors
Terrace
Parking
Parking, Free parking, Parking on site, Private parking, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Plunge pool, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Self check-in
Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Shuttle service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries, Luggage storage, Ironing service, Car hire, Airport shuttle, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities
Two-Bedroom Apartment
Featuring free toiletries and bathrobes, this apartment includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.
Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.
Junior Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.
One-Bedroom Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.
Standard Suite
Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a minibar, executive lounge access, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Hotel Policies
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