Hotel Casa Quetzaltenango
10 avenida 10 avenida 4-15 zona 1
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Why people book this hotel
“All the staff were warm and helpful”
“The young woman at the front desk spoke excellent English and was exceptionally …”
“Great location”
“Great location, super clean, cozy and very good price”
“Comfy room”
“Bed was comfortable, room was big, bathroom was tiny, staff were lovely and the …”
“Hot shower 🚿🎉 Clean”
“It was clean”
“Very good value for money, considering the overall price level of Guatemala”
“Correct price”
Overview
Set in Quetzaltenango, 300 metres from Quetzaltenango Central Park, Hotel Casa Quetzaltenango offers accommodation with a garden and free private parking. Among the facilities at this property are a concierge service and a tour desk, along with free WiFi throughout the property. The hotel features family rooms. The units at the hotel come with a seating area, a flat-screen TV with cable channels and a private bathroom with free toiletries and a shower. At Hotel Casa Quetzaltenango all rooms come with bed linen and towels. Speaking English, Spanish, French and Italian at the reception, staff are ready to help around the clock. The nearest airport is Tapachula Airport, 139 km from the accommodation.
Traveller reviews
Kelvin
solo_traveller
April 24, 2026
“Great staff and location”
Great location. All the staff were warm and helpful. Free water and coffee. Hot shower was good.
Rocio
family_with_children
August 15, 2025
Great location, super clean, cozy and very good price!
Marianne Eline
family_with_children
August 1, 2025
“Beautiful and comfortable hotel with antique furniture right in the centre of Xela”
Cobox Ajpop
extended_group
July 17, 2025
the employees were kind
Edward
solo_traveller
February 15, 2025
“Comfortable bed, hot shower, great location close to local market, helpful staff.”
The young woman at the front desk spoke excellent English and was exceptionally friendly and helpful.
Patrick
solo_traveller
February 8, 2025
“A solid, budget-friendly choice for Xela”
Comfy room. Very good value for money, considering the overall price level of Guatemala. Friendly staff. Some common seating areas in the hallway. A big thumbs up for the free water, coffee and tea.
Francois
solo_traveller
January 29, 2025
Well located. Kind staff. Hot shower 🚿🎉 Clean . Correct price. A perfect stay, thank you. 🙂
catherine
family_with_children
May 12, 2024
I loved this place with its polished wooden floors and old world charm. Bed was comfortable, room was big, bathroom was tiny, staff were lovely and the location, right in town but quiet, was the best.
Michelle
extended_group
February 17, 2024
“Great location, helpful staff, good value. Will definitely stay again.”
Michelle
extended_group
February 17, 2024
“Great location, helpful staff, good value. Will definitely stay again.”
Michelle
extended_group
February 17, 2024
“Great location, helpful staff, good value. Will definitely stay again.”
Michelle
extended_group
February 17, 2024
“Great location, helpful staff, good value. Will definitely stay again.”
Jose Carlos
solo_traveller
November 11, 2023
It is noisy, take your earplugs.
Jose Carlos
solo_traveller
November 11, 2023
It is noisy, take your earplugs.
Jose Carlos
solo_traveller
November 11, 2023
It is noisy, take your earplugs.
Jose Carlos
solo_traveller
November 11, 2023
It is noisy, take your earplugs.
Christian
couple
September 14, 2023
The hotel es real close to Xela center.
susan
solo_traveller
December 14, 2022
“Well worth the price”
Fantastic location near central park. Mattress comfortable. Shower warm. Small bag of laundry done for 10Q.
Stephanie
solo_traveller
August 20, 2022
It was clean
Key
couple
May 24, 2022
Bathrooms need to be improved.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Food can be delivered to guest accommodation
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Outdoor furniture
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Pet basket, Pet bowls, Laundry, 24-hour front desk, Tour desk, Concierge service, Trouser press, Daily housekeeping
Double Room with Private Bathroom
This double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Triple Room with Private Bathroom
This triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Twin Room with Private Bathroom
Offering free toiletries, this twin room includes a private bathroom with a shower. The twin room offers a private entrance, a seating area, a wardrobe, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Hotel Policies
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