“Your best bet of ever in Quetta”

Delightful hotel, beautifully decorated in old style tapestry and paintings; good location not far from the centre with easy access to the airport. Enjoyed the à la carte lunch and the buffet/BBQ dinner - plus breakfast was decent. Lovely staff (foreigners very rarely visit Quetta) who helped us to obtain the required NOC to be allowed to explore the city.

“Its was a nice place to stay and stay safe in Quetta.”

The location, the interior, and the safety protocols at Quetta were all needed and were available.

“Excellent”

“Recommended”

Everything was good

“Recommended”

Everything was good

Breakfast very good! Gym well equipped with a lot of treadmils , weights and machinary for fitness.

Food at evening buffet was pathetic . Room keys were not working it was so bad experience .

“did not expected this room service”

the room was very good comfortable.

“just ok-”

“Worst experience i ever had from a 4 star hotel. Avoid at any cost!!”

I booked a private suite to relax and meet friends with comfort as reception area of the property was small and crowded all the time. However, i had no comfort throughout my stay as building work with heavy drilling and hammering noise was going on under my room through out my stay even at the times when i was sleeping early in the morning. Complained about many times to hotel management to stop this or provide alternative suite. However, neither they stopped building works nor they had any alternative suite of same or higher standard to change with. Was very surprising for me as i never had such a worst experience of a 4 star hotel. This hotel does not deserve to be 4 star, as the hotels without any stars are better than this! Waist of money, Not recommended! Avoid at any cost!!!

“Your services are meeting Serena Hotels standards across the globe. Keep it up.”

Breakfast is a variety of food, fruits, snacks and beverages. Good quality prepared meals. The workers are courteous and supportive. Very good security measures. the premises are well maintained and the complementary items in the room is a plus.

“Very pathetic place”

Location

“Pathetic service”

Pathetic

location is great. Serena Garden sitting is an absolute comfort Airport shuttle is excellent Staff is helpful

It's the best hotel in Quetta. Pros: 1. Staff, staff, staff! The hotel staff go out of their way to make you welcome and comfortable. Would especially like to mention Ms. Sobia, Guest relations manager and Mr. Abdul Sattar in the coffee shop. 2. Really nice layout and gardens with trees, bushes, fountains and running water. 3. Great breakfast/ sehri buffet. 4. Nice rooms, clean bathrooms and comfortable beds. Although in my latest stay the bathroom was a bit small... 5. Good conference facilities.

“One of the best hotel we’ve stayed.”

Exceptional in everything. We are hoping to visit again. Thank you to all the staff . Special thank you to Farhan and Sharyar.

“amazing stay and staff”

the staff as brilliant and the room was amazing

“Overall good experience”

Try to upgrade food items

“Overpriced for nothing”

Gym, Swimming pool, views